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Nissan of Fort Myers - Service Center

Fort Myers, FL

4.5
929 Reviews

929 Reviews of Nissan of Fort Myers - Service Center

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January 22, 2023

Even though it took a very long time they tried very hard and did the best they could More

by 2394655687
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah "Jimmy" Epps
Jan 24, 2023 -

Nissan of Fort Myers responded

2394655687, your wonderful feedback and rating mean a lot to us.

January 21, 2023

If you don't deal directly with the service manager, Jerome Foster, you'll be very disappointed. All you'll get are lies and lip service!! More

by dlamere8075
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Roshan salesman and Jerome Foster service manager
Jan 24, 2023 -

Nissan of Fort Myers responded

Dlamere8075, we're disappointed to hear of the negative experience you had at our location.

January 21, 2023

This dealership is great service advisor Jimmy has always delivered awesome service I strongly recommend this dealership More

by tomgagliano1111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah "Jimmy" Epps
Jan 24, 2023 -

Nissan of Fort Myers responded

Hi Tomgagliano1111! We're so happy we were able to help you out!

January 19, 2023

Poco profesional el personal, el manager no atiende a los clientes ,demora excesiva en el servicio de mantenimiento, difícil de transitar hacia el área de servicio por parqueo excesivo indebido. More

by CRDOMINGUEZLIMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Elijah "Jimmy" Epps
Jan 20, 2023 -

Nissan of Fort Myers responded

Crdominguezlima, we're disappointed to hear of the negative experience you had at our location.

January 18, 2023

Very professional and always helpful to me and my wife. Was very easy making an appointment with Jimmy More

by Karl1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah "Jimmy" Epps
Jan 20, 2023 -

Nissan of Fort Myers responded

Karl1961, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Sutherlin Nissan.

January 17, 2023

Although the location was busy, as soon as I walked in for my appointment I was greeted by Jimmy and at least (3) other people and I was assured someone would be right with me. Steph was the associate who More

by RYERGE9512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steph, Elijah "Jimmy" Epps
Jan 19, 2023 -

Nissan of Fort Myers responded

Ryerge9512, we are glad we could help!

January 15, 2023

On time, fast, well explained, Garret was excellent. I am temporarily in the are otherwise would go back for service. More

by OLIVERACMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garret
Jan 19, 2023 -

Nissan of Fort Myers responded

Oliveracmd, your satisfaction is our top priority.

January 11, 2023

Customer Service is great; this is my 2nd time interacting with Mae and she is very professional and friendly. She keeps in contact with me and lets me know the progress of my vehicle. More

by IreneJuju
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandria "Mae"
Jan 17, 2023 -

Nissan of Fort Myers responded

Irenejuju, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Sutherlin Nissan.

January 11, 2023

As always Mr Epps is professional and helpful. He is an excellent Service Advisor. . A More

by RENWAU1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah "Jimmy" Epps
Jan 17, 2023 -

Nissan of Fort Myers responded

Renwau1965, we are very happy we could provide you with a positive experience!

January 11, 2023

Great customer service and follows through with what they say they are going to do! More

by KLT1072
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah "Jimmy" Epps
Jan 17, 2023 -

Nissan of Fort Myers responded

Klt1072, thanks for your praise and kind comments about our team.

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