Back

Nissan of Fort Myers - Service Center

Fort Myers, FL

4.5
932 Reviews

932 Reviews of Nissan of Fort Myers - Service Center

Sort by
March 05, 2023

Service people were very professional and friendly. Repair of non working clock wasn’t fixed and they are getting me back in to get a new clock next week. More

by TOM4OSU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dashaun Pointer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garrett- good, responsive, respectful, and communicative
Mar 08, 2023 -

Nissan of Fort Myers responded

Thank you for letting us know about your recent visit to Sutherlin Nissan.

March 03, 2023

These guys were great. They fit me in with no appointment and took good care of me. Even washed my car! More

by MAFARMER63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah "Jimmy" Epps
Mar 06, 2023 -

Nissan of Fort Myers responded

Hi Mafarmer63, we are very happy to have provided you with such a positive experience!

March 03, 2023

I was running almost 30 late but the service counselor was very understanding and accommodating. They were still able to get me in queue and complete the requested service items in a timely manner. More

by KOCASEY52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
May in the service department
Mar 06, 2023 -

Nissan of Fort Myers responded

Hi Kocasey52! We're so happy we were able to help you out!

Mar 06, 2023 -

KOCASEY52 responded

Can't say enough about the high level of competent service provided by my service counselor, May. She did a great job of accommodating my late arrival and getting me into the work flow. Although there are other Nissan Dealers closer to where I live, those dealers do not always have a certified diesel mechanic on staff. My Nissan Titan is powered with a 5.0 Cummins diesel engine, so it is essential that a certified diesel mechanic perform any engine service related service items such as oil changes, and most importantly, fuel filter replacements. Sutherlin had two diesel mechanics on staff at the time of my service.

March 02, 2023

I was treated well by Chris in the service department without an appointment Great experience!! Stephen Lewis More

by SPEECHMAN50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah "Jimmy" Epps
Mar 06, 2023 -

Nissan of Fort Myers responded

Speechman50, we are so pleased you enjoyed your visit to Sutherlin Nissan!

March 02, 2023

this was by far the worst experience I’ve ever had in my life, I will never go back there, and I would never recommend this place to anyone. More

by 8563833679
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Elijah "Jimmy" Epps
Mar 06, 2023 -

Nissan of Fort Myers responded

.

March 02, 2023

The are great! Friendly and efficient. Did everything that I asked them to do and actually found me exactly what I was looking for to replace my tires. Jimmy was fa More

by Cacarlson0728
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah "Jimmy" Epps
Mar 06, 2023 -

Nissan of Fort Myers responded

Hi Cacarlson0728, we are very happy to have provided you with such a positive experience!

March 01, 2023

Jimmy was very helpful. Listened to all my car issues and address them all. Very pleased. More

by John.carpentier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah "Jimmy" Epps
Mar 06, 2023 -

Nissan of Fort Myers responded

John.carpentier, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Sutherlin Nissan.

March 01, 2023

I am very pleased with my experience Stephanie talbot was my service advisor and I'm following her wherever she goes she's very helpful and has been a tremendous help to my family More

by SHELDONARIZA95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie talbot
Mar 06, 2023 -

Nissan of Fort Myers responded

Sheldonariza95, we are so pleased you enjoyed your visit to Sutherlin Nissan!

Mar 06, 2023 -

SHELDONARIZA95 responded

Stephanie talbot is by far the best service advisor ive experienced. From the beginning shes been professional knowledgeable and a great help to me. Im very thankful for her and wish her the best of success

February 27, 2023

Every employee I encountered on my service visit 2/14/23 was so considerate, efficient and professional. It was impressive. More

by CLaudia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris, Garrett , Elijah "Jimmy" Epps
Mar 01, 2023 -

Nissan of Fort Myers responded

Claudia, thank you for your kind words and this wonderful review!

February 27, 2023

The service rep was excellent checking my car in and out, professional, friendly. Will ask for him next visit. More

by KFRIELDS212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Mar 02, 2023 -

Nissan of Fort Myers responded

Kfrields212, your wonderful feedback and rating mean a lot to us.

...
35
...