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Nissan of Fort Myers - Service Center

Fort Myers, FL

4.5
932 Reviews

932 Reviews of Nissan of Fort Myers - Service Center

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March 13, 2023

The service was great I did not wait long at all for my car to be done they were very polite More

by MEKALUV7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael arena
Mar 17, 2023 -

Nissan of Fort Myers responded

Mekaluv7, we are glad we could help!

March 13, 2023

Good place to get your Nissan worked on nine ten eleven twelve thirteen fourteen fifteen. More

by LBURLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah "Jimmy" Epps
Mar 17, 2023 -

Nissan of Fort Myers responded

Hi Lburley, we are very happy to have provided you with such a positive experience!

March 12, 2023

I brought my truck in for brakes and they replaced the wrong ones, then did nothing to rectify it. The job was supposed to take two hours, it took close to five. I sat at the dealer ship for three before More

by ramses4832
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Elijah "Jimmy" Epps
Mar 17, 2023 -

Nissan of Fort Myers responded

Ramses4832, we're disappointed to hear of the negative experience you had at our location.

Mar 17, 2023 -

ramses4832 responded

I expect no help from your dealership. Your automated messages further make you look like uncaring idiots who could care less about the customers and more about a paycheck. You’re all worthless.

March 12, 2023

Service person I dealt with was very professional , personal and helpful. He was able to resolve my issues More

by JANEYOVINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah "Jimmy" Epps
Mar 17, 2023 -

Nissan of Fort Myers responded

Janeyovino, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Sutherlin Nissan.

March 12, 2023

They should have informed me when booking the appt that they don't have a tech for that recall order. Perhaps service wasn't told at the time of booking or the 2.5 hrs for the time I spent sitting at servi More

by Lgoodrich2019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Elijah "Jimmy" Epps
Mar 17, 2023 -

Nissan of Fort Myers responded

Lgoodrich2019, we're disappointed to hear of the negative experience you had at our location.

Mar 17, 2023 -

Lgoodrich2019 responded

The recall was for the key to the car. All they need to do is send a new key out to the car owners. It doesnt require a day at service. Very simple.

March 10, 2023

I have used this dealership for over 20 years and the service and staff have been excellent. More

by AROSANIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah "Jimmy" Epps
Mar 12, 2023 -

Nissan of Fort Myers responded

Arosania, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Sutherlin Nissan.

March 10, 2023

People here are very friendly and they fixed the problems I was having with my car. Haven't had cool AC in a very long time but now I have to turn my ac off cause of how cold it gets. Plus they fixed my chec More

by Kenyacoburn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie
Mar 14, 2023 -

Nissan of Fort Myers responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 10, 2023

Great dealership with very nice and pleasant employees, service is always great and coupons are always honored. More

by 2392405523
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah "Jimmy" Epps
Mar 14, 2023 -

Nissan of Fort Myers responded

2392405523, thank you for your kind review; we are happy to pass along your comments to the team here at Sutherlin Nissan!

March 09, 2023

Stephanie is the best! ! Quick responded when I need service and helps with any questions I may have. More

by DANIELLEEE9026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie in service , Elijah "Jimmy" Epps
Mar 10, 2023 -

Nissan of Fort Myers responded

Hi Danielleee9026, thank you for taking the time to leave a review for us at Sutherlin Nissan. We're happy we could meet your expectations!

March 08, 2023

Wonderful workers who seek to satisfy the customer no matter what. I feel like I have a voice that is listened to. More

by lbaileyhayden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah "Jimmy" Epps
Mar 09, 2023 -

Nissan of Fort Myers responded

Lbaileyhayden, your wonderful feedback and rating mean a lot to us.

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