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Nissan of Fort Myers - Service Center

Fort Myers, FL

4.3
1,178 Reviews

1,178 Reviews of Nissan of Fort Myers - Service Center

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September 29, 2024

The service advisor (JP) was confident and informed and courteous; however, there was a situation where the phone rep misled me which cost me pto and heightened hassle. Not good customer service at all… More

by Bgcstp01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Melendez
Oct 02, 2024 -

Nissan of Fort Myers responded

Bgcstp01, reviews like this give us motivation and help us ensure we provide high-quality care.

September 29, 2024

Service operation was seamlessly integrated. I got text message that I can monitor the progress. But before I can monitor the progress, the job was done. Fast service. More

by 88833guard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Pino
Oct 02, 2024 -

Nissan of Fort Myers responded

88833guard, thank you so much for the positive review!

September 29, 2024

Great customer service. Mike got me in right away. I was at work and was able to get away for a few and Mike made sure I got my tire repaired before the hurricane picked up. More

by SCOTTSAUDER2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Pino
Oct 02, 2024 -

Nissan of Fort Myers responded

Hi Scottsauder2, thank you so much for your positive comments about Nissan Of Fort Myers!

September 28, 2024

They always serve me thanks whatever I have appointment or not. They have good customer service More

by RODNACHOUTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacie Badgley, Kimberly Bocage, Jim Chance, Alex Hill, Michael Pino, Heidy Sosa
Oct 02, 2024 -

Nissan of Fort Myers responded

Rodnachoute, we're happy to hear you had such a positive experience with our team!

September 27, 2024

Friendly and very helpful. Work was done in good time. Would recommend them to my friends. More

by MARGARETTHOMPSON200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Bocage
Sep 29, 2024 -

Nissan of Fort Myers responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 26, 2024

Great Management and Service Department. ..In Sales Frank Cabano was exceptional. In management Mike Spinazze took the time to insure my complete satisfaction More

by BADMOON14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Spinazze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosemarie Sansone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Cabano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Pereira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kimberly Bocage, Heidy Sosa
Sep 28, 2024 -

Nissan of Fort Myers responded

Hi Badmoon14, thank you for taking the time to leave a review for us at Nissan Of Fort Myers. We're happy we could meet your expectations!

September 26, 2024

Mike , the service advisor was great! Kept me informed the whole time. Unfortunately, the service technician fell short as I had grease marks on my door and front hood. They checked off More

by BABYIMAMAZED2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Pino
Sep 28, 2024 -

Nissan of Fort Myers responded

Hello Babyimamazed2, we appreciate you taking the time to leave us this feedback.

September 26, 2024

They were very professional in their attitude and in their service and they really made me feel at home. More

by BLANKEMAIL0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacie Badgley
Sep 28, 2024 -

Nissan of Fort Myers responded

Blankemail0, reviews like this give us motivation and help us ensure we provide high-quality care.

September 26, 2024

Hurricane Helene was forming and it looked like it might come our way. I need to have an oil change in case we had to evacuate. I contacted Fort Myers Nissan and they were able to complete the oil change More

by Cape Coral Rogue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Hill
Sep 28, 2024 -

Nissan of Fort Myers responded

Cape Coral Rogue, we are so pleased you enjoyed your visit to Nissan Of Fort Myers!

September 26, 2024

I thank Nissan is a great great place to deal with and get your car from and get your car service and I also think Alex is a great person to deal with he the only one I see is respectful very nice and he More

by Eleanor Johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kash Mirza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I never work with these guys before I never seen them before but I'm I know if they work for Nissan they're very great, Jacie Badgley, Kimberly Bocage, Jim Chance, Alex Hill, Michael Pino, Heidy Sosa
Sep 28, 2024 -

Nissan of Fort Myers responded

Eleanor Johnson, we're glad you had such a wonderful experience with us!

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