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Nissan of Fort Myers - Service Center

Fort Myers, FL

4.4
1,113 Reviews

1,113 Reviews of Nissan of Fort Myers - Service Center

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January 17, 2025

Scheduled appointment became a consultation since parts (tires) were not available. I had to reschedule service. More

by ELLENTROYAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Hill
3.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Pino
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Nissan of Fort Myers responded

Hi Ellentroyan thank you for taking the time to leave us your honest feedback.

January 16, 2025

Regardless of time of day the service department rarely if ever answers the phone. This is a never ending problem. Th3 three percent charge for using a c.c. is another reason not to have maint. here. More

by MCCANNMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Hill
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Nissan of Fort Myers responded

Mccannman, thank you so much for the honest review!

January 16, 2025

Robert was fabulous, very friendly! Excellent service skills and very helpful. I will ask for him again. Wonderful to deal with, quick and knowledgeable. Thank you! More

by MAGWAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Jan 19, 2025 -

Nissan of Fort Myers responded

Magwand, it's experiences like yours that really keep us motivated!

January 16, 2025

The service advisor did an excellent job taking care of my needs. He was knowledgeable and went out of his way to get the job done. More

by user6503
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Pino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Landon
Jan 19, 2025 -

Nissan of Fort Myers responded

User6503, thank you so much for the positive review!

January 16, 2025

Oil change and tire rotation 1 hour 40 minutes. My emergency message system became spontaneously activated last week and I asked how it works but got no information. By the way if I activate it wha More

by CHRISSEVERINO2210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No one provided names.
Jan 19, 2025 -

Nissan of Fort Myers responded

Chrisseverino2210, thank you for sharing your experience!

January 15, 2025

Pickef up car poor prep Unhappy prep folks need trai oil wasnt changed they lied to me not showing up on car fax dont xx me ok!! Now i have to come back to do it!! More

by roncontrolsguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Hill
2.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Pino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2025 -

Nissan of Fort Myers responded

Roncontrolsguy, we're disappointed to hear of the negative experience you had at our location.

January 15, 2025

La atencion fue muy buena trataron de resolver el problema con la mayor rapidez y mucha seguridad More

by CASTELLANOSFLORA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Pino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2025 -

Nissan of Fort Myers responded

Castellanosflora, it's experiences like yours that really keep us motivated!

January 15, 2025

I have been going to Nissan of Ft Myers for years. This is my 4th Nissan. They are very helpful and friendly and know what they are doing. They speak to you not down to you. I am very appreciative More

by JOANNIE0
Recommend Dealer
Yes
Employees Worked With
Alex Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Pino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Hernandez and Chris Mcphillips
Jan 16, 2025 -

Nissan of Fort Myers responded

Joannie0, we are so pleased you enjoyed your visit to Nissan Of Fort Myers!

January 14, 2025

I want a meeting with the service manager to discuss the experience. Call me please More

by garyhirmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brooke zeh
Jan 15, 2025 -

Nissan of Fort Myers responded

Garyhirmer, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Please contact Rose Sansone 239.308.1300 Owner Loyalty Manager at your earliest convenience.

January 14, 2025

I was happy with your service. Brooke Zen was very helpful. She’s very good at her job. More

by rebeccanewman9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Booke Zen
Jan 15, 2025 -

Nissan of Fort Myers responded

Hello Rebeccanewman9, we appreciate you taking the time to leave us this feedback.