Nissan of Fort Myers - Service Center

Transmission Issues I purchased my 2013 Altima in April 2015 used and love my car. I recently had to bring it in because I was having some transmission issues. Jerome and I purchased my 2013 Altima in April 2015 used and love my car. I recently had to bring it in because I was having some transmission issues. Jerome and Jimmy helped me out so much and were so patient with me. They took the time to drive in the car with me and provided such great customer service. Now my car is running like brand new and I feel safe again. thanks for taking care of me and my family. The transmission replacement only took two days! Great service and in a timely fashion. Thanks Jerome and Jimmy and any others that were involved. I appreciate it so much! More

Sutherlin Nissan Service Department visit This is the first time I have had the pleasure of working with Jimmy in the service department at Sutherlin Nissan. What a wonderful guy! Patient and This is the first time I have had the pleasure of working with Jimmy in the service department at Sutherlin Nissan. What a wonderful guy! Patient and courteous with a calmness during those hectic time at his desk, during the many calls and interruptions he experiences. Over the past years we have owned many autos and have had work done at other service departments. Yours, with Jimmy, is a five star operation. Thanks for the nice job!! Larry and Audrey Dotte More

Sutherlin Nissan has the best service staff! Once again, Jimmy supervised the service of our 2008 Nissan Altima, and no matter how busy he is, he always manages to make us feel that we have his Once again, Jimmy supervised the service of our 2008 Nissan Altima, and no matter how busy he is, he always manages to make us feel that we have his full attention and we trust his advice. We also appreciate the new seats in the waiting room, along with the clean facility. More

Keeping us informed Took our Murano in for an oil change as well as a few other maintenance issues. Jimmy kept us informed of what the tech found as well as costs involve Took our Murano in for an oil change as well as a few other maintenance issues. Jimmy kept us informed of what the tech found as well as costs involved. We are sorry we do not know the tech's name, but Jimmy always provides us with outstanding service. More

A must fix We were under time restraints because we had to get back to Toronto . However my drivers window would not function . This meant that sometimes it woul We were under time restraints because we had to get back to Toronto . However my drivers window would not function . This meant that sometimes it would not close. Not good for a long trip! Our consultant, Jimmy, said just get here early and they would fix me up. Sure enough , the master board was the problem and replaced the same day. He was very professional and polite. We come here every year so now I feel confident that my Altima will be well looked after! More

The customer service was absolutely wonderful. My caregiver was Jimmy, and he made my experience easy & made me feel important, and like he would do anything for me! It was wonderful! My caregiver was Jimmy, and he made my experience easy & made me feel important, and like he would do anything for me! It was wonderful! More

Great Service Experience ! Thanks to Mr Jimmy Epps.~ I have known Jimmy for many years and he is the best service Adviser I have ever encountered.anywhere. He was very courteous Thanks to Mr Jimmy Epps.~ I have known Jimmy for many years and he is the best service Adviser I have ever encountered.anywhere. He was very courteous and knowledgeable....kept me informed of what to expect..He showed me the customer lounge, and made me feel comfortable at Sutherlin Nissan.I will ask for Jimmy whenever I take my vehicle to Sutherlin Nissan for service.. Rick Hendricks Fort Myers January 11,2016 More

LEAF software update Jimmy in the Service Dept goes the extra mile to insure customer satisfaction. In difficult circumstances, Jimmy makes it all work out to benefit the Jimmy in the Service Dept goes the extra mile to insure customer satisfaction. In difficult circumstances, Jimmy makes it all work out to benefit the customer. Thank You. I look forward to our next visit. Greggory Hamilton More

Long-time customer never forgotten We have purchased autos at Sutherlin Nissan in Fort Myers for the past 12 years. Each time their sales and service team have been courteous, fair an We have purchased autos at Sutherlin Nissan in Fort Myers for the past 12 years. Each time their sales and service team have been courteous, fair and helpful. The cars are prepped to perfection, and demonstrated fully before you go off the lot. Michael, the general manager, is always available to assist and offers his expertise long after the sale. My new Rogue was hit in a parking lot last week while I was in a store. I contacted Michael for advice. He didn't disappoint, made a suggestion and then arrangements for how to handle the situation. I may look at other cars, but always go back "home." More