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Nissan of Fort Myers - Service Center

Fort Myers, FL

4.4
1,242 Reviews

1,242 Reviews of Nissan of Fort Myers - Service Center

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November 18, 2021

Appointment was suppose to be hour in a half . Took over 3 . Had to call for manager to find out why not done. Never called back with update just brought out the vehicle. More

by ASHROLL
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Elijah "Jimmy" Epps
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Dec 05, 2021 -

Nissan of Fort Myers responded

Ashroll, we're disappointed to hear of the negative experience you had at our location. ROSE SANSONE | OWNER LOYALTY MANAGER | SUTHERLIN NISSAN FORT MYERS | 239.415.8600

November 18, 2021

The Service Technician, Mr. Jimmy Epps was very efficient as usual. He is always very professional and pleasant. My service experience was excellent. More

by wjleigh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elijah "Jimmy" Epps
Report | Print
November 18, 2021

Jose does excellent job. He is super professional and was very friendly. Thank you , I appreciated your help. More

by andriyennataliya148
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jose L Delgado
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November 17, 2021

Service with Jimmy is always 5 stars. He cares for his customers and is tremendously professional. More

by ELECTRIC2112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elijah "Jimmy" Epps
Report | Print
November 17, 2021

Did a great job on my car but it took 2 hours and 15 minutes to do an oil change and tire rotation that I had an appointment for. I have never waited more than 45 minutes in my life for this service wi More

by CALLARISL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Person is not listed in service department
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Nov 17, 2021 -

Nissan of Fort Myers responded

I apologize on the behalf of our dealership. This is quite a long time for an oil change and tire rotation. Next time you come in for service, please call me directly so I can expedite the process. regards, Peter J Stratton BDC Director Sutherlin Nissan of Fort Myers.

November 17, 2021

Jimmy does an excellent job. He is super professional and the reason I have my car serviced there. More

by FPEREZMAS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Elijah "Jimmy" Epps
Report | Print
Nov 17, 2021 -

FPEREZMAS responded

Jimmy does an excellent job. He is super professional and the reason I have my car serviced there.

November 17, 2021

Had a long wait but warranty work was completed and correct great dealership sales staff pleasant More

by RUDIF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elijah "Jimmy" Epps
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November 16, 2021

Everything was great as always! They always take great care of me and my vehicular issues without any problems More

by megrose729
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elijah "Jimmy" Epps
Report | Print
November 16, 2021

Mr. Irwin was polite and attentive to. me and my car's needs.complimentary car wash a plus. More

by JAFLINT0406
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Irwin
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November 16, 2021

In the service dept...need to have 2 lines of traffic...1 marked appointments the other non-appointments More

by MRBEAVERENO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elijah "Jimmy" Epps
Report | Print
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