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Nissan of Fort Myers - Service Center

Fort Myers, FL

4.4
1,249 Reviews

1,249 Reviews of Nissan of Fort Myers - Service Center

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November 29, 2021

First time service at this dealership. All went very well. The people were very nice. More

by INFO92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elijah "Jimmy" Epps
Report | Print
Dec 02, 2021 -

Nissan of Fort Myers responded

Hi Info92! We're so happy we were able to help you out! ROSE SANSONE | OWNER LOYALTY MANAGER | SUTHERLIN NISSAN FORT MYERS | 239.415.8600

November 28, 2021

Always friendly and honest. I bought my car at cape coral location, and I only service here! More

by LAURAHOLLAND357
Recommend Dealer
Yes
Employees Worked With
Stephanie Talbot
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Dec 02, 2021 -

Nissan of Fort Myers responded

Lauraholland357, we are glad we could help! ROSE SANSONE | OWNER LOYALTY MANAGER | SUTHERLIN NISSAN FORT MYERS | 239.415.8600

November 26, 2021

honest,efficient, great at explaining yes yes yes yes yes yes yes yes yes yes More

by 4535fundo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
david
Report | Print
Dec 02, 2021 -

Nissan of Fort Myers responded

4535fundo, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Sutherlin Nissan. ROSE SANSONE | OWNER LOYALTY MANAGER | SUTHERLIN NISSAN FORT MYERS | 239.415.8600

November 25, 2021

frustrating and stressful I don't know where else to go for service or I would More

by AWAKE-WT
Recommend Dealer
No
Employees Worked With
Elijah "Jimmy" Epps
Report | Print
Dec 11, 2021 -

Nissan of Fort Myers responded

Hi Awake-wt, we regret your most recent visit with us was not up to the standards we strive for. ROSE SANSONE | OWNER LOYALTY MANAGER | SUTHERLIN NISSAN FORT MYERS | 239.415.8600

November 25, 2021

Always prompt great scheduling and service...quick in and out with friendly service personnel. Have always serviced my car here and plan on continuing More

by SRAMEY147
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aamir Khan
Report | Print
Dec 02, 2021 -

Nissan of Fort Myers responded

Sramey147, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Sutherlin Nissan. ROSE SANSONE | OWNER LOYALTY MANAGER | SUTHERLIN NISSAN FORT MYERS | 239.415.8600

November 20, 2021

I don’t appreciate when people are not honest with me I don’t like dishonesty More

by GEMGIRL1959
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Elijah "Jimmy" Epps
Report | Print
Dec 07, 2021 -

Nissan of Fort Myers responded

Gemgirl1959, we regret to hear that you had a negative experience with us, ROSE SANSONE | OWNER LOYALTY MANAGER | SUTHERLIN NISSAN FORT MYERS | 239.415.8600

November 19, 2021

Today i went for the first time to this dealer for service. My car is 2021 Nissan Rogue. It only need a oil change and tires rotated. The service guys was nice told me one hour and 1/2 wait. I was More

by lisacruz21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I didn’t take names
Report | Print
Dec 05, 2021 -

Nissan of Fort Myers responded

Lisacruz21, we're disappointed to hear of the negative experience you had at our location. ROSE SANSONE | OWNER LOYALTY MANAGER | SUTHERLIN NISSAN FORT MYERS | 239.415.8600

Dec 05, 2021 -

lisacruz21 responded

Thank you for helping me with the situation and getting back to me and show me you cared so overall I’ll give them for the customer service in getting back to me 4 stars

November 18, 2021

Appointment was suppose to be hour in a half . Took over 3 . Had to call for manager to find out why not done. Never called back with update just brought out the vehicle. More

by ASHROLL
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Elijah "Jimmy" Epps
Report | Print
Dec 05, 2021 -

Nissan of Fort Myers responded

Ashroll, we're disappointed to hear of the negative experience you had at our location. ROSE SANSONE | OWNER LOYALTY MANAGER | SUTHERLIN NISSAN FORT MYERS | 239.415.8600

November 18, 2021

The Service Technician, Mr. Jimmy Epps was very efficient as usual. He is always very professional and pleasant. My service experience was excellent. More

by wjleigh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elijah "Jimmy" Epps
Report | Print
November 18, 2021

Jose does excellent job. He is super professional and was very friendly. Thank you , I appreciated your help. More

by andriyennataliya148
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jose L Delgado
Report | Print
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