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Nissan of Fort Myers - Service Center
Fort Myers, FL
1,169 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,169 Reviews of Nissan of Fort Myers - Service Center
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Verified Customer
November 17, 2021
Did a great job on my car but it took 2 hours and 15 minutes to do an oil change and tire rotation that I had an appointment for. I have never waited more than 45 minutes in my life for this service wi minutes to do an oil change and tire rotation that I had an appointment for. I have never waited more than 45 minutes in my life for this service with an appointment. No apology or anyone checking with me while I was waiting. More
by CALLARISL
Employees Worked With
Person is not listed in service department
November 16, 2021
Excellent ALL around!Brought my 2017 in for service, yet Excellent ALL around! Brought my 2017 in for service, yet drove away in a 2021 Altima...Thank You to ALL Excellent ALL around! Brought my 2017 in for service, yet drove away in a 2021 Altima...Thank You to ALL More
by Sgrattan315
November 16, 2021
Upon arrival fou my appointment the service advisor JUVAE came to my car, assessment my services needs, wrote my car's mileage then directed me to go inside and complete my service order. JUVAE was professio came to my car, assessment my services needs, wrote my car's mileage then directed me to go inside and complete my service order. JUVAE was professional, pleasant and prompt with;the initial greeting. JUVAE recorded the mileage etc then directed me to the other service managers inside. THOSE service managers inside at the long desk, (2 were on the phone and the other the computer.) I felt ignored me as I stood before each of them. . I paused a minute recognized they were busy BUT, NEITHER PAUSED to say ONE MOMENT PLEASE. Then the other service Manager seated at the desk to my right forgot his name) PROMPTLY asked if he could help me. He was pleasant, professional, discussed my options, included my online discount.. processed and my service request. Both the first drive up Juvae service manager and the ONE inside were great employees. When my car was ready, Juvae came to the waiting area then pleasantly escorted me to the cashier. The cashier was pleasant ad well.. Only because of those three employees, I will return for service on my car. If I sound confusing feel free to contact me. Regards. More
by shadley645
Employees Worked With
Juvae, rge service manager inside to my right, and the cashier. , Elijah "Jimmy" Epps
