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Nissan of Fort Myers - Service Center
Fort Myers, FL
1,061 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,061 Reviews of Nissan of Fort Myers - Service Center
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October 02, 2016
Helpful This young lady Raine is very friendly & personable. She made my experience delightful. Also is informative regarding the vehicles & services of the d This young lady Raine is very friendly & personable. She made my experience delightful. Also is informative regarding the vehicles & services of the dealership. Thank you. More
by Kinki65
Employees Worked With
Raine Melecio
July 15, 2016
Service department We had bought 2 cars at Sutherlin Nissan along with the car care service plans. The service department used to be convenient by allowing walk ins, whi We had bought 2 cars at Sutherlin Nissan along with the car care service plans. The service department used to be convenient by allowing walk ins, which were done in a timely manner. Over the last 6 months it's difficult to make an appointment and there are no walk ins permitted. Even with an appointment I waited over 2 hours for an oil change. More
by Kristina Hole
Employees Worked With
Not listing
July 12, 2016
Service Department I brought my car in for a recall. I had set a 7:30am appointment because I was told it would be the first car in at that time. After my car had sat in I brought my car in for a recall. I had set a 7:30am appointment because I was told it would be the first car in at that time. After my car had sat in the same spot for an hour and fifteen minutes for what I was told would only take 45 minutes. I tried ask what was going on and just got pawned off to different employees with no answer. These service department employees are nice at first but when they do something wrong and you call them on it they become rude and unfriendly. More
by Bigin67
Employees Worked With
Jose Fernandez, Chrystal Foster, Elijah "Jimmy" Epps, Dianne Gallant, Tony Decosta
June 03, 2016
Awesome Mr Jimmyy Epps is very friendly and always smiling. Knows his area of expertise. I have been coming here since I bought my car here from of course the Mr Jimmyy Epps is very friendly and always smiling. Knows his area of expertise. I have been coming here since I bought my car here from of course the best Mitra Ramersad. If Mitra cannot get you into a car, NO ONE CAN. Big Kudos to Sutherlin Nissan Of Fort Myers. More
by MSJAMAICA
Employees Worked With
Mitra Rampersad, Elijah "Jimmy" Epps
February 24, 2016
Service Took an hour but was entertained while waiting. Friendly, efficient employees. Both my Florida and my New Jersey dealers are great, thank you. Love my Took an hour but was entertained while waiting. Friendly, efficient employees. Both my Florida and my New Jersey dealers are great, thank you. Love my Pathfinder Lorraine pobanz More
by Lorraine
Employees Worked With
Rob, Jose Fernandez
February 20, 2016
the best customer experience I've ever had at a car dealer At Sutherland Nissan I always have the best experience the minute I walk through the door... I am always greeted with a smile and a very warm welcome At Sutherland Nissan I always have the best experience the minute I walk through the door... I am always greeted with a smile and a very warm welcome... I have purchased 4 cars from Sutherland Nissan and get such great service I refuse to go anywhere else .. The experience from the minute I walk through the door to purchase the car to the service I receive when getting my oil changed is simply the most amazing experience I have ever had. .... More
by rgritten01
Employees Worked With
Angelo and Leo , Michael Spinazze, Tony Decosta
February 12, 2016
Transmission Issues I purchased my 2013 Altima in April 2015 used and love my car. I recently had to bring it in because I was having some transmission issues. Jerome and I purchased my 2013 Altima in April 2015 used and love my car. I recently had to bring it in because I was having some transmission issues. Jerome and Jimmy helped me out so much and were so patient with me. They took the time to drive in the car with me and provided such great customer service. Now my car is running like brand new and I feel safe again. thanks for taking care of me and my family. The transmission replacement only took two days! Great service and in a timely fashion. Thanks Jerome and Jimmy and any others that were involved. I appreciate it so much! More
by itsashleync
Employees Worked With
Jerome Mertz, Elijah "Jimmy" Epps
February 11, 2016
Sutherlin Nissan Service Department visit This is the first time I have had the pleasure of working with Jimmy in the service department at Sutherlin Nissan. What a wonderful guy! Patient and This is the first time I have had the pleasure of working with Jimmy in the service department at Sutherlin Nissan. What a wonderful guy! Patient and courteous with a calmness during those hectic time at his desk, during the many calls and interruptions he experiences. Over the past years we have owned many autos and have had work done at other service departments. Yours, with Jimmy, is a five star operation. Thanks for the nice job!! Larry and Audrey Dotte More
by Larry D.
Employees Worked With
Elijah "Jimmy" Epps
January 29, 2016
Sutherlin Nissan has the best service staff! Once again, Jimmy supervised the service of our 2008 Nissan Altima, and no matter how busy he is, he always manages to make us feel that we have his Once again, Jimmy supervised the service of our 2008 Nissan Altima, and no matter how busy he is, he always manages to make us feel that we have his full attention and we trust his advice. We also appreciate the new seats in the waiting room, along with the clean facility. More
by seniorNissanowner
Employees Worked With
Elijah "Jimmy" Epps
January 28, 2016
Keeping us informed Took our Murano in for an oil change as well as a few other maintenance issues. Jimmy kept us informed of what the tech found as well as costs involve Took our Murano in for an oil change as well as a few other maintenance issues. Jimmy kept us informed of what the tech found as well as costs involved. We are sorry we do not know the tech's name, but Jimmy always provides us with outstanding service. More
by LoveMuranos
Employees Worked With
Elijah "Jimmy" Epps
