Nissan of Fort Myers

Great experience, everybody was very friendly, and professional. They are willing to work with you too get your business. Purchased a new 2010 Nissan Rogue on September 4, 2010. We enjoy driving this professional. They are willing to work with you too get your business. Purchased a new 2010 Nissan Rogue on September 4, 2010. We enjoy driving this car, a lot! Time will tell if we made the right decision, but I have no doubt that we did. More

I have purchased 3 cars from this dealership and highly recommend it.because they are friendly and courteous and I never get that high pressure car salesman pitch from them. If you do your homework and kno recommend it.because they are friendly and courteous and I never get that high pressure car salesman pitch from them. If you do your homework and know the price you want to pay for the car, you should be able to make a deal. John Leone has sold me all three cars, he is very easy to work with. Gerry Becker went over all the functions of the car and set up the bluetooth and Ipod features and was very knowledgeable, not a question he could not answer. More

I was in search of a specific car, a 2010 Xterra Off Road. The people at Sutherlin greeted me warmly and introduced me to Jeff Lockhart. In all my years of buying cars in Michigan, Illinois, and Pennsyl Road. The people at Sutherlin greeted me warmly and introduced me to Jeff Lockhart. In all my years of buying cars in Michigan, Illinois, and Pennsylvania, I've never had such a great experience buying a car as I did with Jeff at Sutherlin. He was honest and up-front on every issue and question (no matter how silly or small) that I had. He accompanied me through a number of cars, never pushing or selling, and made the final purchase smooth, easy, and above all, fun and enjoyable. I spent 30 years in the advertising business, many of those on automotive clients. I also created The International Automotive Advertising Awards. The biggest problem with getting people to buy cars is the final experience that they have with a dealership. The car economy would get a huge boost if all the dealerships were as good as Sutherlin Nissan. From the top down, these people are platinum .... with extra kudos to Jeff. No matter where I live, I will come back to Sutherlin and Jeff for my next purchase. Thanks for the experience guys!!! More

I am a recent customer to your dealership and felt that a letter of recognition and thanks to all who helped to make my purchase a great experience. My experience started with watching your television commer letter of recognition and thanks to all who helped to make my purchase a great experience. My experience started with watching your television commercial and then was lead to check out your web site, it is very user friendly and the instant chat with your representative was quite helpful. April was great at her follow to be sure that my appointment time with Forest Jones was convenient. Great job April! Your receptionist staff is inviting and quite professional both on the phone and in person. When I first arrived to the dealership, I was instantly greeted by Slavek Kondrashov and was introduced to Forest Jones. I found that Forest is quite approachable and is very much interested in his customer’s needs, concerns and sensitive to their situations. Forest handed me over to Slavek who took the time to be sure that he understood my needs and only showed me the inventory that fits my lifestyle and price range. Let me take a second here to explain the obstacles that had to be overcome. My husband lost his job in October of 2008, we were struggling to put it mildly and recently lost a vehicle to repossession, which of course created a very weak credit score. This was devastating and embarrassing to my family. I was convinced that neither you, nor any other dealership, would be able to help me find a newer car. Buy here pay here type dealerships were seemingly my only option and I checked into them but I didn’t want to purchase an older car with questionable reliability or work with questionable businesses. A word about Slovek, once other dealership’s salesmen realized my stressed credit rating, the salesmen would lower their level of customer service with me by working with another customer at the same time. Slovek took the time, at a risk a sale might not be able to happen, to be sure my needs were met and I was placed in a vehicle that fit my lifestyle and one that the bank would approve me in. There were other customers that day that a sale would have moved smoothly, I know this because I was very observant of what was going on around me, but he dedicated his time to me and only focused on my purchase. This is quite meaningful to me and will be a repeat customer for many years to come. Please be sure that Slovek receives the accolades that are very much deserving to him. He is an asset and a gentleman; it was not hard to feel confident that the vehicle I purchased from Slovek would be exactly what I need. Trust is very important to any customer and relationship building is key to make any sale, these are qualities that Slovek possesses. He kept my nerves calm, kept me focused, and remained very reassuring that a deal could be made. This leads me to my dealings with Mike Bickel. Mike treated me with dignity and respect, regardless of my financial mis-steps or unemployment woes. Mike kept working the best finance deal available. He was quite upfront and didn’t make any promises that wouldn’t be able to be kept. Mike left me with the impression that he was not going to give up on me. Mike also provided much needed financial and credit advice that is solid and will be followed so that I can continue my challenge to improve my credit score. Where many Finance Managers can be intimidating and put off by the challenge, Mike really worked hard for this customer and I so appreciate it. I am in a vehicle that is reliable, stylish and, most important, affordable in my tight budget. Through Mike’s hard work and dedication I feel that I have been vindicated over my circumstance and given the opportunity to prove myself and have the proper loan that will rebuild my credit score. While I do believe that every business organization must always consider the bottom line, Sutherlin Nissan does it by treating the customer with respect. I felt during my whole transaction my needs were kept in the forefront, my budget was always in consideration and never felt intimidated or least deserving because of my credit issues. Thank you for all your staff has done for me, thank you for putting me in a car that will be reliable for many years to come, thank you for the great experience I had this past weekend at Sutherlin Nissan, please continue to work under the philosophy that customer service is key. More

This is my third Nissan and my second experience leasing with Sutherlin Nissan. The dealership is a friendly, beautifully run, well maintained and managed facility. It was a pleasure working with Jeff Loc with Sutherlin Nissan. The dealership is a friendly, beautifully run, well maintained and managed facility. It was a pleasure working with Jeff Lockhart, who made me feel so "special" during the paperwork phase. Gerry took his time showing me all the bells and whistles with the electronics of my new Altima Coupe which was exciting and fun. I have usually worked with Nichole in service and you can't find a better person to take care of you. My husband is in the lawn care business and I've worked in the legal field for over 40 years. Both of us believe that customer service is everything, no matter what business you're in, taking clients' concerns and questions seriously and treating them with respect and kindness. More

Awesome dealership. Honest, helpful and great customer service. Our family just bought our 6th car from this dealership and would highly recommend. I had purchased an 4 door sedan in December and now it service. Our family just bought our 6th car from this dealership and would highly recommend. I had purchased an 4 door sedan in December and now it was time for my wife to get a car large enough for our son and his car seat. The Rogue was perfect. The price was right and I am thrilled with the car. The dealership was great in helping us, both with my purchase back in December and out new purchase today. Thanks U.S.! More

Words cannot express the professional and can do attitude shown by this dealership. If anyone wants to be treated fairly,honestly and professionally,see Leslie and Gary. Sutherlin Nissan put the dealers in t shown by this dealership. If anyone wants to be treated fairly,honestly and professionally,see Leslie and Gary. Sutherlin Nissan put the dealers in the Port Charlotte area to shame. Sutherlin Nissan clearly understands honest customer service. More

Before we bought our Nissan car we obtained four "out of the door" offers. Sutherland Nissan was the best offer. When we arrived at their location, we felt the friendly welcome. The salesman was very profes the door" offers. Sutherland Nissan was the best offer. When we arrived at their location, we felt the friendly welcome. The salesman was very professional and easy going. There was no haggling or additional fees. The transaction was smooth and we were very pleased. More

This is the second vehicle I have obtained from Sutherlin Nissan. The first was a 2007 Pathfinder 39 month lease that Jeff Lockhart arranged. When the lease was close to ending, I sought out Jeff's help once Nissan. The first was a 2007 Pathfinder 39 month lease that Jeff Lockhart arranged. When the lease was close to ending, I sought out Jeff's help once again. I told him that I would be in the market for another vehicle and thata I would be in touch soon. He remembered me from the Pathfiner lease and greeted me with a big smile and a handshake. He was so helpful the first time that I thought I probably couldn't go wrong working with him again. When I had the final inspection of my vehicle at home, I decided to stop into Sutherlin the next day to see Jeff. I was glad that I did because his no nonsense approach and ability to meet the customer's needs made selecting another new vehicle easy. Never pushy but always available, and very friendly - he is every car buyer's dream salesman. He answered every question I had, didn't rush me into making any decisions, and obviously knew his product well. Jeff is a real pro and I will probably stick with Nissan again when I'm ready for another vehicle. Of course, I will seek out Jeff's help when I do. More