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Nissan of Fort Myers
Fort Myers, FL
2,033 Reviews
Whether you are in the market for a new or used vehicle, Nissan of Fort Myers strives to provide the utmost care and attention that customers deserve in order to make a well-informed decision.
From the moment our customers step through the doors, our dedicated management team and employees are there to enhance your experience. Our dedication and care do not just end with our customers, we are dedicated to giving back and pouring love into our local communities.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:30 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 2,033 reviews
January 31, 2017
Completely Satisfied I had an overall amazing experience at the dealership but, Jared Joly went over and beyond my expectations. He was very professional and answered all I had an overall amazing experience at the dealership but, Jared Joly went over and beyond my expectations. He was very professional and answered all questions on my purchase .I have already referred my family to your dealership. Thanks for the amazing service!! -Murray More
by KMurray
Employees Worked With
Jared Joly
January 31, 2017
Great Experience The salesman, Jared Joly was great to work with and did a great job explaining the pros/cons of leasing. Great staff, easy car buying experience. The salesman, Jared Joly was great to work with and did a great job explaining the pros/cons of leasing. Great staff, easy car buying experience. More
by JonPowers
Employees Worked With
Jared Joly
January 27, 2017
VERY poor customer service I was sold the Maintenace Agreement (oil change) at the time I purchased my car. From the very first oil change done at Naples Nissan (who did not acc I was sold the Maintenace Agreement (oil change) at the time I purchased my car. From the very first oil change done at Naples Nissan (who did not accept this program) I contacted Julio Forbes to cancel it and get reimbursed. Julio said he would send the cancellation paper work and bla bla bla. After 2 months I called him again (like 8 times) and at no avail I did drive all the way to Ft Myers and finally talked to him. This time Julio filled out some paper work and said the secretary would send out. I kept on calling, Julio never called back and no contract cancellation either. By now it's August 2016 and I drove again to see Julio, this time he fills out the paper work "again" but I got the originals and submitted them myself. Out of the $999 that I paid for the Maintenance Program" I received a credit of $144 because I'm out of time. This is totally unacceptable! I did everything and more to cancel this program, I was never advised it had a time limit or that Naples Nissan would not be in agreement with this program. Please Sutherlin Nissan, do the right thing! I did not use this program at all and Julio new of this from the very first time.. Please contact me and let me know you will make things right. Thank you! (I just left a voice message to Julio) More
by Never Nissan again
Employees Worked With
Julio Forbes
January 23, 2017
Nuria Navarrow was very pleasant with us Nuria Navarrow, Was very pleasant with us, She repeated everything as often as necessary for me to hear. And did that without any signs of anxious ess Nuria Navarrow, Was very pleasant with us, She repeated everything as often as necessary for me to hear. And did that without any signs of anxious ess. I would readily recommend Her to anyone that was looking for a car. We thank Nuria and the Sutherlin Staff for handling our purchase so Well!!!! More
by John E Bernatz
Employees Worked With
Nuria Navarro Valdivia
January 22, 2017
Best time buying a car! We just bought a certified pre-owned Nissan from Sutherlin last night and we had a great experience. Everyone was very friendly. The dealership was ve We just bought a certified pre-owned Nissan from Sutherlin last night and we had a great experience. Everyone was very friendly. The dealership was very accommodating for us and for our 2 children. It was comfortable as well. John Leone was our salesman and he treated both my husband and me like family! He made sure we were happy, comfortable, and most of all, he explained the entire process to us and made sure we understood everything. He got us into the car we wanted. I am definitely going to be calling John any time I need anything for my new vehicle. More
by Jolene Apicella
Employees Worked With
John Leone
January 19, 2017
De Shaun was up front with all questions I had De Shaun guided me in trying to figure out what suv would be best for my family. I came in for a test drive and he made it easy to become a buyer. He De Shaun guided me in trying to figure out what suv would be best for my family. I came in for a test drive and he made it easy to become a buyer. He was up front with all questions I had. More
by Nicholas Decker
Employees Worked With
Dashaun Pointer
January 19, 2017
Car buying experience Very professional. Appeared more interested in us getting the best deal. Mr. Armstrong chutkan, made my wife and i feel at ease and we would gladly r Very professional. Appeared more interested in us getting the best deal. Mr. Armstrong chutkan, made my wife and i feel at ease and we would gladly recommend him to our friends. We did not have to wait a lot. He truly deserve the 5star rate. Thank you Mr. ChUtan for the experience. More
by Karl1961
Employees Worked With
Armstrong Chutkan
January 06, 2017
My experience with Sutherlin was good and a smooth process. Nuria was more than helpful and was able to answer any question or concern I had. Overall, great experience. and a smooth process. Nuria was more than helpful and was able to answer any question or concern I had. Overall, great experience. More
by Nadia Perez
Employees Worked With
Nuria Navarro Valdivia
January 06, 2017
Worst Car Buying Experience EVER I was having some engine issues. I had taken my car here once before for an oil change and they did great. I was in and out in no time, so I figured I I was having some engine issues. I had taken my car here once before for an oil change and they did great. I was in and out in no time, so I figured I'd take it back here to get the engine checked out. These guys were phenomenal. They figured out the problem right away and fixed it. Louis also found me as many discounts as he could, and i got the price guarantee for a new battery. Louis also knew I was next door at Jason's Deli and when he couldn't get a hold of me on the phone, he personally came over to tell me what was wrong with car. The repairs were going to take longer than I thought and I had a dental appointment to get to. The service was so great that Louis let me borrow his own personal car so I could get to my appointment while they finished my car. Share review Write an update Edit review Delete review Sutherlin Nissan of Ft Myers Sutherlin Nissan of Ft Myers Car Dealers 13985 S Tamiami Trl Fort Myers, FL 33912 1.0 star rating 12/28/2016 This was the worst car buying experience I have ever encountered. I had emailed the dealership the night before I came in. Someone called me back that night and gave me the name of the salesperson I would be meeting with the next morning and she said he would have the car I was interested in, waiting for me for a test drive up front by the showroom. I arrived the next morning and that salesperson(sp) couldn't help me because he was with another customer. (No problem, I can deal with that). He got another part time sp to help me until he was available. Apparently the person that I spoke to the night before, failed to deliver the message to the sp that I would be coming in that morning. The car I was interested in was NOT up front. The 2nd sp had to go and find it. After about 1/2 of an hour, he came back and said he wanted to let me know he hadn't forgotten about me, but that the car was parked behind two other cars. Another 1/2 hour went by and he finally came back with the car. We did the test drive and I was interested in the car. My daughter is retired military and was going to be on the title, so Sutherlin agreed to the military discount. We came to a verbal agreement, then I heard the salesman next to us ask a potential customer if they were a recent graduate in the last two years. My daughter graduated from college in 2015. I was told verbally they would accept that as well, as long as she could provide her diploma. I then had to leave for the airport to pick up my daughter. At this point in time I had already been there for 3 hours. When I returned from the airport, someone had decided that they could take her recent graduation discount, but now, all of a sudden, the military discount was denied because she hadn't been retired for 20 years. Why is it, 30 minutes prior, the discount was going to be taken and the 20 year retirement wasn't an issue?!? Although I tried to argue it, I got nowhere. However, that didn't stop the sp from taking a copy of her drivers license AND medical retirement card. Then the waiting began as we waited for a finance guy. The signing took maybe all of 30 minutes, we didn't end up getting out of there until 6:00. I was there for 7 1/2 HOURS!!! My husband was at work and wasn't with me when I bought the car, so I told the finance guy he would be back on Thursday. Well on Thursday he was getting ready to stop by, and I called the dealership for him letting the sp know that my husband was on his way. Given the extensive amount of time I was there, I didn't want my husband to have the same awful experience. After about 10 minutes, he came back on the phone telling me that finance guy was off and his drawer was locked and nobody but him had a key. Shawn had mentioned that he could possibly meet my husband half way the next day, but, no surprise, we didn't (and still haven't) heard from him. I had issues with sp2 with him not being able to tell me the difference between the different priced Versas and on top of everything, no one showed me how to operate the car. I guarantee I will NOT be purchasing another vehicle from Sutherlin! More
by Julia
Employees Worked With
Anthony in Finance, Wade Miracle, Shawn Grogg, Bruce Holt
January 02, 2017
Buy a car I visit Sutherlin Nissan few days ago to look for some vehicles options, I meet AK one of the sales consultant he is a great guy he try everything he I visit Sutherlin Nissan few days ago to look for some vehicles options, I meet AK one of the sales consultant he is a great guy he try everything he could to let me have the vehicle I wanted. He introduced me to Mr Armstrong who go to the extreme in order to get me the right price that fits my affordability. I had get the van that I wanted and I am so happy. More
by Brian Polson
Employees Worked With
Armstrong Chutkan, Sean Akhmedjanov
