
Nissan of Everett
Everett, WA
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I had been to many different dealerships to look at cars. The first time i stepped on this lot to look at a car I was treated very well. i wasnt "hassled" like many other dealerships. I told them i was ju The first time i stepped on this lot to look at a car I was treated very well. i wasnt "hassled" like many other dealerships. I told them i was just looking and they said no problem and walked away. When i did have a question about something he wasnt very far away and answered my question. If he didnt know an answer, he went and asked and didnt try to make something up. I bought the car the next day. I have owned this car since Nov. 2012. Since buying this car i have brought it to be serviced for oil changes and normal routine things and I cannot say enough about the service department. Jim Matson the service manager is AMAZING! He fits me in the schedule and gets the job done in a timely manner so i am not sitting there all day long. I also have another car which is an H2 and i bring it to Nissan to be serviced because the service is good and done right. I appreciate the smiles when you drive up and the good coffee in the waiting room too. I would highly recommend this dealership to anyone for buying a car to servicing a car. More
Extremely disappointed in Magic Nissan of Everett’s service. Bought a car there a month ago. According to the mileage, a CarFax was run saying they had performed an alignment right before I purchased i service. Bought a car there a month ago. According to the mileage, a CarFax was run saying they had performed an alignment right before I purchased it. While driving it home on the freeway back to West Seattle, I felt it veering to the left. Because I live in the city, take the bus, walk, and RARELY drive, I took it in yesterday to University Mazda where they said my right control arm was broken and needed to be replaced. Apparently, it looked like it had been in a serious accident at some point, and probably had not been reported to insurance (explaining the lack of it on the CarFax) and an alignment could not be performed. I know I haven’t been in a serious accident in the 5 times I’ve driven it, so it must have happened before I purchased it. And if it happened before I purchased it, how was an alignment performed at Magic Nissan when they couldn’t at University Mazda?? I called Magic Nissan, and spoke with Damon Tanaka, who never denied anything, but just kept saying: “Well why did you wait a month?” (Actually first, I called him, he said he’d call me back… never did, I called him back twice, and then I spoke with him and he said that). I commute on the bus and use a car for the grocery store. I probably drive in a month, what a normal person would drive in a week. Plus, I live all the way in W. Seattle! Essentially, it’s a service issue. They did a poor job the first time, and were unwilling to rectify the situation. Probably the worst experience I’ve ever had with a company. More
Ray Ishak took the new car buying experience to a whole new level. He provided us with an Internet quote, to which we went in with the intention to buy. He did a handful of things for us that I won't spe new level. He provided us with an Internet quote, to which we went in with the intention to buy. He did a handful of things for us that I won't specify since I don't want to hold him up to it, but his actions signified trust, transparency to the price he offered, and a genuine sincerity that I really appreciated. I didn't feel like I was being sold to or patronized, and he made our experience truly worry free. Post sales, I had some buyers remorse for not getting power options, and he offered various options - including ones that didn't necessarily benefit the dealership! When we are ready for our second car, I will definitely get a hold of Ray. More
Shopped around a few dealers. Ray Ishak stood out quickly. Great price, process, service... Could not be happier. Glad he transferred here (closer to my house). quickly. Great price, process, service... Could not be happier. Glad he transferred here (closer to my house). More
I liked the friendly atmoshere as soon as I drove into the service bay. I really like the starbucks coffee machine in the waiting room. I do wish there were more coupons available for the oil change. M the service bay. I really like the starbucks coffee machine in the waiting room. I do wish there were more coupons available for the oil change. Maybe I need to access the dealers web page more often for the specials. My tires were purchased through Les Schwab so my tire rotation is free and I feel I am being charged for something that I could get done for free. Would it be possible to have the option to just charge for an oil change for those who might not be interested in the car wash and tire rotation? There are several "deals" out in our community for an oil change. Just a suggestion. I am very happy with the service at Magic but an oil change without any coupon or promotion is close to $60.00 with tax. That is alot of money if all I need or want is an oil change. But overall Magic and Laura rocks!! More
my experience with magic nissan of everett was excellent. My salesman RAY ISHAK was the nicest most helpful salesperson i have ever dealt with. He worked very hard to get me a nice car. he was very honest an My salesman RAY ISHAK was the nicest most helpful salesperson i have ever dealt with. He worked very hard to get me a nice car. he was very honest and positive. he was able to help me get financed for my first car when no one else would even try. i would recommend him to anybody that wanted a car. he always kept me updated when getting the car and he always had a back up plan. he is a 5 star salesman! More
Amber is extremely friendly and as important very knowledgeable. I appreciate these two qualities very much. As for the dealership I will definitely buy my next vehicle at Magic Nissan. knowledgeable. I appreciate these two qualities very much. As for the dealership I will definitely buy my next vehicle at Magic Nissan. More
I am impressed. Magic Nissan of Everett is very accommodating when it comes to service schedule date and hour. The speed of their service is amazing. You can relax with free coffee and reading mate accommodating when it comes to service schedule date and hour. The speed of their service is amazing. You can relax with free coffee and reading materials on their waiting area within their sales office. You won't regret waiting for completion of service because they were completing the work on promised time More
I have been going to this dealership for oil changes and service to my car for about 10 years and Steve Green has been there for most of that time and always been super helpful and friendly. Amber is alway service to my car for about 10 years and Steve Green has been there for most of that time and always been super helpful and friendly. Amber is always friendly and helpful on the phone as well. The work has always been good and of course my budget would like it to cost less but it is in the ballpark as far as car maintenance goes and I like the employees! More
I bring my Murano in for regular service. Amber remembers her customers very well. I am usually able to drop in for an oil change. If other services need to be done, I can make an appointment withi remembers her customers very well. I am usually able to drop in for an oil change. If other services need to be done, I can make an appointment within a day without problem. The service prices are very reasonable, especially for a dealer. The oil change includes synthetic oil and tire rotations. The cost ($49.99)is less than most lube and oil stops, when you add in synthetic oil. The service work they do is very good. I recommend Magic Nissan. More