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463 Reviews of Nissan of Elk Grove - Service Center
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March 28, 2008
#1. I was greeted quickly upon arrival and delivered the vehicle promptly upon my return. #2. None of the services is visible as they are mostly fluid changes, tire rotations, and inspections. I was glad t vehicle promptly upon my return. #2. None of the services is visible as they are mostly fluid changes, tire rotations, and inspections. I was glad that the DC outlets were repaired. #3. She had an arrogant demenor. Insinuated that the outlet problems were caused by my own misuse of the plug power limitations. Stated we weren't charged for the repair because the service department was "nice to me". Overloading the DC connections isn't even mentioned in the owners manual.Cruz became defensive when I mentioned that traffic is worse in Elk Grove than in Natomas..??? #4. Only the complimentary rental makes this a 4 from a 3. #5. $500 is way too much for what was performed. I wish all the prices for recommended services were included in the original price quote. To add insult to injury a 20% off any service coupon was sent to me the day AFTER the service. A coupon that could have saved me $100!! More
by Robertorsiria
Employees Worked With
Cruz Solorzano
February 16, 2008
Both employees are very friendly and professional. I rely on them on their recommendations and knowledge. They are very honest and considerate. I highly recommend Nissan. Thank you for your excellent service on them on their recommendations and knowledge. They are very honest and considerate. I highly recommend Nissan. Thank you for your excellent service. More
by rusloy
Employees Worked With
K.Singh & John Brooks
February 11, 2008
I was disappointed with the quick lube service technicians. The oil change was done well, but the technicians left oil/grease spots on the driver's side carpet, on the back of the driver's seat a technicians. The oil change was done well, but the technicians left oil/grease spots on the driver's side carpet, on the back of the driver's seat and on the front door sides where they opened and closed the doors. Even though they washed the car, the numerous oil/grease spots created more work for me, when I got home. More
by mhall5627
Employees Worked With
Quick Lube Technicians
