Nissan of Elk Grove - Service Center

Your Service Writers should be more knowledgeble about the E-mails coupons discounts that your Dealer is seding out to customers. I had to wait while he went inside and got the information for my 20% off the E-mails coupons discounts that your Dealer is seding out to customers. I had to wait while he went inside and got the information for my 20% off "Any Service" he was not aware of this type of coupons. EdOrtiz More

I have to say, there is no experience like being at your dealership. Walking into the service department didn't even feel like it was a service department. You're all very welcoming. I've been to 2 other dealership. Walking into the service department didn't even feel like it was a service department. You're all very welcoming. I've been to 2 other Nissan dealerships for service before. The first here in Fairfield and the second, which I ended up not leaving my car at, was in Vacaville. And every time I walk into the Fairfield service dept., I feel like I'm walking into someone's body shop. The complete opposite of the feeling I had with you guys. Thank you very much for such a great experience. I'm seriously thinking about coming to you guys for all of my servicing needs. More

Service if fast and friendly. I never have to wait. I like the fact that I don't need to make an appointment. Open early is GREAT like the fact that I don't need to make an appointment. Open early is GREAT More

In 2007 we purchased 2 vehicles from Nissan of Elk Grove. We had the best service that I have ever received from a dealership. For years I would not go to a car lot because of the treatment. We had not ha We had the best service that I have ever received from a dealership. For years I would not go to a car lot because of the treatment. We had not had a car payment in 6 years or more and all 3 of our vehicles were paid off. When we decided to upgrade, my husband suggested we go to Nissan. (We already owned a Nissan truck; Infinity G20; and a Volvo). I am glad that I did. The sales person, Steve was so nice and helpful, what he did not know, he immediately found out for us. When we finally made a decision, the Finance Manager Sonny took over from there and he was fantastic. Not only is he good at what he does, he has a great personality. Needless to say our sale went through without a hitch. I pruchased a 2006 Passat. (Even though it was not a Nissan, I have had the same great service when needed) This was in June 2007 and in September we decided to trade in our Nissan truck for another one and we went back to Nissan of course and the same sales person was available and he and Sonny again performed their magic! We have a great 2005 Nissa Frontier truck. Both of our vehicles are great and everything that Nissan said they would do they did. When we go back for service it is almost amazing the treatment and service that we receive. Everyone in the service department has been great! (John, Mike, Jessica, and all) I have and will continue to refer my friends and family to Nissan of Elk Grove! Thank you Valerie Crawley More

Thank you Nissan of Elk Grove, you have always have provided me with excellent service. In particular Michael Burke, He has helped me in servicing my 2007 Versa, I appreciate his courtious attitude and provided me with excellent service. In particular Michael Burke, He has helped me in servicing my 2007 Versa, I appreciate his courtious attitude and knowledge my vehicle needs. Last but not least, I have a minor issue with my car hub cap, someone kick it and broke it, after replacing it twice it keep falling off. Michael, is aware of this issue and will get fix on next vehicle visit. Other than that, I am very happy to come from Vallejo to Elk Grove Nissan just to keep old custom going. Thank you all of you for such great job you provide. Omar A. Ortiz 1333 N Camino Alto, unit 202 Vallejo, CA 94589 More

I have been dealing with Nissan of Elk Grove, (previously Florin Road Nissan) for the past nine years with no less than outstanding service and sales. Florin Road Nissan) for the past nine years with no less than outstanding service and sales. More

Both employees are very friendly and professional. I rely on them on their recommendations and knowledge. They are very honest and considerate. I highly recommend Nissan. Thank you for your excellent service on them on their recommendations and knowledge. They are very honest and considerate. I highly recommend Nissan. Thank you for your excellent service. More

I was disappointed with the quick lube service technicians. The oil change was done well, but the technicians left oil/grease spots on the driver's side carpet, on the back of the driver's seat a technicians. The oil change was done well, but the technicians left oil/grease spots on the driver's side carpet, on the back of the driver's seat and on the front door sides where they opened and closed the doors. Even though they washed the car, the numerous oil/grease spots created more work for me, when I got home. More