Nissan of Elk Grove - Service Center

What a hassle it was to get a rental car to drive while my car was in the body shop. At first I was told to go with the Enterrprise shuttle to get a car. When I got there, I was told it was a mistake an my car was in the body shop. At first I was told to go with the Enterrprise shuttle to get a car. When I got there, I was told it was a mistake and to come back to the dealership. Then while waiting for the shuttle, I was told to just stay at Enterprise and they would supply a vehicle. I was given a tiny economy size tin can/car. I just bought a midsize 2008 Nissan Altima. Shouldn't my rental car at least be close in size as the new car I just bought? I did not feel safe in the tiny car I was given. The whole rental car experience took me away from work for an extra hour and a half. What a hassle!! The workmanship was dissappointing. I think it looked better before they took it into the body shop. (There was a small scratch on the bumper when I purchased the car, that could not be buffed out.) Now there is a paint drip on the bumper and the hood got scuffed. I wouldn't recommend the body shop. What I would really like is for them to correct this. Tina was friendly and the absolute only highlight of my experience. She gave me the same awesome customer service I received from your sales staff when I bought the car. Rane' Davis More

Although I've been taking my car to Nissan for oil changes, this last visit I actually noticed how much it costs and it's quite high. I've come across other places where people have gone to for years changes, this last visit I actually noticed how much it costs and it's quite high. I've come across other places where people have gone to for years and the price has me thinking whether or not I'll be returning. More

friendliness is very good but customer service and quality of work still needs improvement. i have noticed on several occassions , after servicing the vehicle it is taken for a wash but it is not wipe quality of work still needs improvement. i have noticed on several occassions , after servicing the vehicle it is taken for a wash but it is not wiped out dry, this should be given some consideration asw if you can not wipe the vehicle dry than don't wash it . My comments on the pricing is 4 because i have not compared with other dealerships, so i am not sure . More

Cruz assisted me in printing out the "Father's Day" 20% discount coupon on her computer from my email, as I had forgotten to bring my coupon with me, and she made sure the discount was properly applied to discount coupon on her computer from my email, as I had forgotten to bring my coupon with me, and she made sure the discount was properly applied to all the parts and labor. I liked being given a rental car for the day, so this made the 45,000 mile service really easy for me. More

Everyone has been very nice and easy to deal with. Thank you. you. More

Very friendly and kind. Explained things thoroughly. More

everything was great. it was our first oil change, so it was free. we added the nitrogen to our tires, at their suggestion, which was a nominal fee. was free. we added the nitrogen to our tires, at their suggestion, which was a nominal fee. More

Very friendly courteous service. They opened on time Very friendly courteous service. They opened on time ready to work and serviced my vehicle in a very tiomely fashion. Freash coffee and donuts w Very friendly courteous service. They opened on time ready to work and serviced my vehicle in a very tiomely fashion. Freash coffee and donuts was a nice touch as well. I don't know the names of the people that help me but they recognize me when I come in and are very respectful and friendly. More

Thank you for your prompt service. My car was ready before the designated time. before the designated time. More