Nissan of Elk Grove - Service Center

Problem assessment accurate, honest, and repairs performed expeditiously. Vehicle repaired a day earlier than estimated. Very satisfied. In fact the service department is one of the main reasons I p performed expeditiously. Vehicle repaired a day earlier than estimated. Very satisfied. In fact the service department is one of the main reasons I purchased my last two cars through this dealership. More

Khanh was amazing! He was kind, lively, and knowledgeable. He made sure to answer any questions my husband and I asked and gave us an amazing deal! Everything was worth He was kind, lively, and knowledgeable. He made sure to answer any questions my husband and I asked and gave us an amazing deal! Everything was worth it. More

I returned after good experience with my Sentra and now with my new car. Very informative answered questions and made me feel very comfortable with my new car. Very informative answered questions and made me feel very comfortable More

excellent communication and great service, and helpful tips provided to us, very convenient and smooth purchase process tips provided to us, very convenient and smooth purchase process More

MR.DAVID GREENLY was excellent he went above and beyond to help me with services I wanted HE IS AN EXCELLENT GM in Nissan of elk grove I gave him 5 star he tried his best to help me very professional to help me with services I wanted HE IS AN EXCELLENT GM in Nissan of elk grove I gave him 5 star he tried his best to help me very professional and very kind and very respectful god bless David G More

I have now had my 2023 Nissan Ariya for six months and, throughout that time, my experience has been nothing short of terrific. My salesman, Khanh Ho, was thorough and a pleasure to interface with througho throughout that time, my experience has been nothing short of terrific. My salesman, Khanh Ho, was thorough and a pleasure to interface with throughout the sales negotiation process. He answered all our questions to make certain we understood everything clearly. I have now had my first service for the car and, again, Nissan of Elk Grove was great to work with. My car was serviced expediently and all my questions were professionally addressed. I can, without hesitation, recommend Khahn and Nissan of Elk Grove enthusiastically. In my book, 5 stars! More

Service, has been good until recently! They have duplicated my issues but will tell me oh it’s normal?? Now they telling me I can’t get put into a loaner even if Nissan authorized it? It’ They have duplicated my issues but will tell me oh it’s normal?? Now they telling me I can’t get put into a loaner even if Nissan authorized it? It’s at the dealership discretion??? WHAT! Seriously? That’s a load of BULL IF YOU ASK ME! So I have to leave my car there for days if I decide to bring it there, without a loaner? That’s not right my car is under warranty only 5500 miles and they are not wanting to help a customer that been going to their dealership for almost 7 years. Also got an email from the service manager in email which shows no customer service. I’ve always been provided loaner while my car is in the shop More

I’m very happy talking with them, to know about my car that I bought and after the sale service and warranty of ARIYA. that I bought and after the sale service and warranty of ARIYA. More

I wanted to thank Patrick in the service department for taking care of my vehicle he was awesome and very courteous kept me updated on the vehicle. I would go back to him when I need service again. The p taking care of my vehicle he was awesome and very courteous kept me updated on the vehicle. I would go back to him when I need service again. The people are very friendly and take care of you. They answer all your questions. They take their time on whatever you need . More

Nissan of Elk Grove is the best dealership I’ve been to in years. Your salesperson Khan Ho was informative and entertaining. I asked him about a 2023 platinum Rogue. He gave me the breakdown on 36, 60, 72 in years. Your salesperson Khan Ho was informative and entertaining. I asked him about a 2023 platinum Rogue. He gave me the breakdown on 36, 60, 72 and 84 month plans, percentages and payments. I recommend to my friends and coworkers, if they’re looking for a Nissan, Khan is the man to talk to. I do get quite a few positive comments about my Rouge. I’m keeping my eye on the platinum Rogue as that is the vehicle I want to ultimately drive. Thank you Elk Grove Nissan and a special thanks to Khan for being engaging, informative, professional and ever so kind. What a great salesman! Have a great day! More