Back

Nissan of Elk Grove - Service Center

Elk Grove, CA

4.7
466 Reviews

466 Reviews of Nissan of Elk Grove - Service Center

Sort by
August 28, 2024

I love nissan of elk grove because the personal is very nice and help full, More

by Cesar garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Brooks
4.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Braxton
3.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Nissan of Elk Grove responded

Cesar, Thank you so much for taking the time to leave your 5-star review! We are so glad you had a great experience in our service center and with our service team members. Taking amazing care of our clients and their vehicles is our top priority! We look forward to the next time we can assist you.

August 26, 2024

Everything was good good but the waiting time was longer than they said, otherwise good and I satisfied with service More

by Mohammad wahidi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Braxton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Tsui
Aug 27, 2024 -

Nissan of Elk Grove responded

Mohammed, Thank you for taking the time to share your positive service experience with our team. We apologize for the longer-than-anticipated wait time. We have sent this to our management team to see how we can improve wait times and communication on when services will be completed. We look forward to getting to 5-stars next time.

August 16, 2024

The people were friendly. Communication throughout the process was easy and informative. I was presented a clear explanation of services to be performed on the car. More

by goldenxj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Addison Hussey
Aug 19, 2024 -

Nissan of Elk Grove responded

Thank you for your 5-star review! We are so glad you had a great experience in our service center and with our service team members. We look forward to the next time we can assist you!

August 12, 2024

Thank you for your service friendly and professional love my Nissan truck will always purchase More

by Camdj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashkey
Aug 13, 2024 -

Nissan of Elk Grove responded

Thank you for your loyal business. We look forward to being here for all your sales, service or parts needs.

August 10, 2024

Very professional staff and excellent service. Will continue to bring vehicle to Quick Lube. Thank you. More

by chings48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Tsui
Aug 12, 2024 -

Nissan of Elk Grove responded

Thank you for your 5-star review! We are so glad you had a great experience at Quick Lube! We appreciate your business and look forward to the next time we can assist you.

August 08, 2024

Front counter employees are excellent! Very informative and positive individuals. Big John and Derick are good people. Nissan should be very proud to have them as employees. 👍🏽 More

by Wade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Lauture, Derek Ortiz
Aug 09, 2024 -

Nissan of Elk Grove responded

Wade, Thank you so much for taking the time to leave your 5-star review! We are so glad our team members have left such a lasting impression. We really are so proud to have such amazing people on our team. We appreciate your business and look forward to the next time we can assist you!

August 07, 2024

I did not go into the dealership to purchase a car today, I received a call during a service appointment. This was my 2nd purchase here and there will definitely be a 3rd. They made everything a breeze and i More

by Dawnstylist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khanh Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hesam Ghaffari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Herbie McQuay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Nissan of Elk Grove responded

Thank you so much for taking the time to share your 5-star review with us! We are so glad we've been able to assist you more than time with the purchase of a new vehicle! We truly appreciate your loyal patronage and look forward to being here for all your vehicle needs.

July 26, 2024

Problem assessment accurate, honest, and repairs performed expeditiously. Vehicle repaired a day earlier than estimated. Very satisfied. In fact the service department is one of the main reasons I p More

by roseterr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Addison Hussey
Jul 29, 2024 -

Nissan of Elk Grove responded

Thank you so much for your kind words! We are so glad you had an amazing experience in our service center. We really do love to take the best care of our clients and their vehicles. We look forward to the next time we can assist you!

May 07, 2024

Khanh was amazing! He was kind, lively, and knowledgeable. He made sure to answer any questions my husband and I asked and gave us an amazing deal! Everything was worth More

by Samher916
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khanh Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Phan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Gruwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024 -

Nissan of Elk Grove responded

Thank you so much for your 5-star review! We are so glad to hear Khanh was so personable and helpful throughout your car-buying process. He really is amazing and we're so happy to have him as a member of our team. We look forward to a long-lasting relationship!

February 02, 2024

I returned after good experience with my Sentra and now with my new car. Very informative answered questions and made me feel very comfortable More

by Dodgegirl1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hesam Ghaffari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Pirani, Antonio Salas
Feb 02, 2024 -

Nissan of Elk Grove responded

Thank you for taking the time to leave your 5-star review! We are so happy to hear our team made you feel comfortable and were helpful in answering any questions you had. We look forward to being here for all your Nissan needs!

...
4
...