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Nissan of Elk Grove - Service Center

Elk Grove, CA

4.7
460 Reviews
Call Service Center (916) 245-6077

460 Reviews of Nissan of Elk Grove - Service Center

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October 19, 2024

Appt. was easy to schedule. Service was done promptly and service advisor answered all questions More

by kathleenrita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2024 -

Nissan of Elk Grove responded

Kathleen, Thank you for the 5-star review! We are glad you had a seamless and efficient visit to our service department. We look forward to the next time we can assist you!

October 19, 2024

Jon M he’s very accommodating and very friendly. He helped me till the end of my visit..if you visit Nissan Elk Grove just request Jon M. to helped you. More

by jeneenromeo.gregorio2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2024 -

Nissan of Elk Grove responded

Thank you so much for your 5-star review! We are so glad you had a great experience working with Jon Murphy! We appreciate your business and wish you many happy miles ahead!

October 18, 2024

Patrick explained to me what needed to be done. I'm a 100% satisfied customer. More

by Mspaclibar20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Braxton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2024 -

Nissan of Elk Grove responded

Thank you for sharing your amazing experience with Patrick! We're so glad to hear he took such great care of you and your vehicle during your service visit! We look forward to the next time!

October 16, 2024

Great service from Patrick at Elk Grove Nissan. He even had my car washed, before I picked it up. Thank you, Patrick!! More

by Jackie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Braxton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2024 -

Nissan of Elk Grove responded

Jackie, Thank you so much for sharing your amazing experience with Patrick! We are so glad to know he took such amazing care of you and your vehicle during your service visit! We appreciate the kind words and look forward to serving you again in the future!

October 16, 2024

Kenny technician from service department was amazing, professional, kind and beyond all above. Thank you Kenny for a great services always. More

by Willmangutierrez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Tsui
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2024 -

Nissan of Elk Grove responded

Willman, Thank you for your 5-star review! We are so glad Kenny left such a lasting impression. We appreciate your kind words and look forward to the next time we can assist you!

October 14, 2024

Kenny service guy is amazing, professional and kind. Thank you kenny and Nissan. Kenny's attitude is been great. More

by Willmangutierrez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Tsui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 15, 2024 -

Nissan of Elk Grove responded

Willman, Thank you for the amazing review! We are so glad to hear that Kenny was a pleasure to work with! He really is so amazing! We look forward to being here for all your vehicle needs!

October 11, 2024

Service department has tremendously improved their ability to accept drive up customers. John, Marc and Patrick made me feel like I was part of the Nissan family. Took car of my car as if it was his o More

by Jose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Lauture
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Braxton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2024 -

Nissan of Elk Grove responded

Jose, Thank you so much for your wonderful feedback! We're thrilled to hear that John, Marc, and Patrick provided you with exceptional service. We always aim to treat every vehicle with the utmost care, just like it’s our own. We're glad you noticed the improvements in our drive-up service, and we look forward to continuing to provide you with top-notch care in the future. See you next time, and thank you for choosing Nissan of Elk Grove!

October 10, 2024

Dropped car off with a questionable free oil change service but my service guy was very helpful and resolved the issue, grateful for his help More

by reyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 10, 2024 -

Nissan of Elk Grove responded

Thank you for the 5-star review! We are glad to hear that your service advisor was great help during your complimentary first oil change. We look forward to the next time we can assist you!

October 08, 2024

I will refer family and friends for the wonderful experience at NISSON Elk Grove to get your car serviced. More

by PSW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 09, 2024 -

Nissan of Elk Grove responded

Thank you for the kind words! We truly appreciate your business and the recommendation means the world to us. We look forward to the next time we can assist you, and we wish you many happy miles!

October 05, 2024

Service advisor was friendly and informative. He had my vehicle history and made recommendations. Waiting room was full so could be bigger waiting area. More

by captreyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 07, 2024 -

Nissan of Elk Grove responded

Thank you for your feedback! We're glad to hear that our service advisor was friendly and informative! We appreciate your suggestion regarding the waiting area and will keep it in mind as we work to improve our facility. If there’s anything else we can assist you with, please don’t hesitate to reach out.

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