Nissan of Downtown L.A.

Clean, honest fast service. I was worried I would not be able to afford my 2006 Pathfinder crank shaft replacement at the service center. After confirming the diagnosis Nissan se I was worried I would not be able to afford my 2006 Pathfinder crank shaft replacement at the service center. After confirming the diagnosis Nissan service not only gave me an affordable estimate but also a year warranty on the repair. Also Service found 150.00 in coupons! My estimate was 875.00 my total with coupons was 751.00. Wahat a relief! More

very nice people helens the best !!!! super nice and attentive with customers deffinitely going back to get my car serviced there ...i had an appointment and i was in helens the best !!!! super nice and attentive with customers deffinitely going back to get my car serviced there ...i had an appointment and i was in and outta there More

Need improvement Oscar in service was very helpful. But I think overall the service department needs more improvement in taking care of the customer. Anyways thanks fo Oscar in service was very helpful. But I think overall the service department needs more improvement in taking care of the customer. Anyways thanks for servicing my car. More

Excellent service had a great experience looking for a car. The sales service was excellent and very helpful very happy and satisfied with purchasing of my new car. I had a great experience looking for a car. The sales service was excellent and very helpful very happy and satisfied with purchasing of my new car. I would definitely recommend friends and family to Nissan of downtow LA More

Thank you Guillermo Guillermo was our service agent and was nothing but great. Very friendly, accommodating, efficient. Will definitely come back and get my car serviced Guillermo was our service agent and was nothing but great. Very friendly, accommodating, efficient. Will definitely come back and get my car serviced thanks to him More

Maintenance service and others My service writer is very professional and very honest thanks nissan and also you have the best people work at the service drive tks all My service writer is very professional and very honest thanks nissan and also you have the best people work at the service drive tks all More

Ace is the man! I have been coming to this Dealership ever since I bought my car. I only have my car service by you guys and every time I come I am greeted with respe I have been coming to this Dealership ever since I bought my car. I only have my car service by you guys and every time I come I am greeted with respect and appreciation. Ace has always taken care of me. He is professional, has great customer service, and friendly. I rate him 10/10 across the board and he always takes care of me. More

Incomprehensibly inept I leased a new vehicle in July. I traded in my old lease. Part of the deal was Nissan of DTLA would pay off my old lease. 4 months later, after an inc I leased a new vehicle in July. I traded in my old lease. Part of the deal was Nissan of DTLA would pay off my old lease. 4 months later, after an incessant amount of calls and visits from me IN PERSON, I am still sitting here in the lobby waiting for someone in finance to help me. The finance department has told me, multiple times, that the payment will be sent. Now my lease is in collections and my account has defaulted, causing my credit score to drop 100 points. Every time I show up they have a new story. “We switched owners” was the newest one. They even told me they would cut the check on Friday Nov 2nd, with me in front of them. HOURS LATER I asked to speak to someone and they said “she’ll cut the checks soon and send you a tracking number.” I gave them my email and said I’d be returning if I didn’t receive anything. Well, lesson learned... never leave without written confirmation of the deal they’ve offered you. The person who sold me the lease is Enrique Gonzalez. He no longer works here, surprising. He now goes by Kike Gonzalez. Beware. More

Very Professional and great advise on all products..excellent team work.. Your the Best, I will return for further car service. Down Town Nissan is Number One And Da and great advise on all products..excellent team work.. Your the Best, I will return for further car service. Down Town Nissan is Number One And David E was very professional More

Excellent car Service I love my new Nissan! Birthday Present. Anthony’ and Wilber did a great job,They were very friendly and profesional. Thank you Anthony for coming to m I love my new Nissan! Birthday Present. Anthony’ and Wilber did a great job,They were very friendly and profesional. Thank you Anthony for coming to my house to get a check that made a very special Birthday for me. More