Nissan of Downtown L.A.

Service Department Ace, is a very good person understands take time to lister. I already wait for my car, don’t have to set for hours and hours. Always have a smile whe Ace, is a very good person understands take time to lister. I already wait for my car, don’t have to set for hours and hours. Always have a smile when approached with a good Morning Ms Barbara. It’s nice when you pull in for service and your service advisories come with a smile.. Thank ACE for being my servicemen.. More

Great customer service right when you walk into the lot and everyone is so nice and are very helpful when it comes to picking a car! right when you walk into the lot and everyone is so nice and are very helpful when it comes to picking a car! More

Worst dealer ever very unprofessional they don't disclosed their customers with previous car damages.they lie to their customers and disrespect them. Horrible service .wo disclosed their customers with previous car damages.they lie to their customers and disrespect them. Horrible service .wo More

Excellent Service Ace Games is a class act. He is 100% on top of not only the customers needs but also the needs of the car. Checking on issues you are not aware of. Th Ace Games is a class act. He is 100% on top of not only the customers needs but also the needs of the car. Checking on issues you are not aware of. The quality of care is hands down the best I have ever received from a dealer and makes me feel great that I purchased the Nissan Leaf wth the Exceptional service I will receive from him. More

Friendly responsive customer service I really liked working with Ace. It was a busy Saturday morning, my car took about 45 min longer than the original estimate--but well within what I w I really liked working with Ace. It was a busy Saturday morning, my car took about 45 min longer than the original estimate--but well within what I would consider acceptable--and I would rather wait a half hour longer than have the technicians rush the job. More

Over all great I was able to come in and drop off my car quick and easy, I feel the service team they have now is well educated and take the time to listen to custom I was able to come in and drop off my car quick and easy, I feel the service team they have now is well educated and take the time to listen to customers concerns, I do feel that the new tasks assigned to the service Dept. can be overwhelming specially with a mixture of cars being dropped off and picked up More

Great customer Service Ace Games has the best customer service ever! Thank you always take care of my car very well. Mechanics have better skill than other locations and I’m Ace Games has the best customer service ever! Thank you always take care of my car very well. Mechanics have better skill than other locations and I’m very satisfied with DTLA location. More

Service I went in to have brakes put on my car and a maintenance service. I was also able to get 2 tires replaced and an alignment. My service was completed i I went in to have brakes put on my car and a maintenance service. I was also able to get 2 tires replaced and an alignment. My service was completed in a timely manner. Very pleased! More

Best dealer in Los Angeles Everyone is kind and professional. They have a car for everyone one. I will recommend Nissan the Downtown L.A. l am happy with my new car. Everyone is kind and professional. They have a car for everyone one. I will recommend Nissan the Downtown L.A. l am happy with my new car. More

Excellent experience! I brought my 2019 Nissan Versa in for routine maintenance and repair on an item from a recent recall notice. Ace Games was our service writer and he e I brought my 2019 Nissan Versa in for routine maintenance and repair on an item from a recent recall notice. Ace Games was our service writer and he exceeded all our expectations. We received excellent, prompt, incredibly courteous attention from Ace who is a real standout employee. Ace is a tremendous asset to your organization. More