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Nissan of Downtown L.A.
Los Angeles, CA
918 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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January 20, 2020
NISSAN SERVICE CALLED IN AROUND 1.00 PM .SPOKE WITH ACE GAMES TO BRING MY TRUCK THAT DAY ,HE TOLD ME NOT A PROBLEM BRINGING IN WE TAKE CARE OF YOUR TRUCK ,WHICH HE CALLED IN AROUND 1.00 PM .SPOKE WITH ACE GAMES TO BRING MY TRUCK THAT DAY ,HE TOLD ME NOT A PROBLEM BRINGING IN WE TAKE CARE OF YOUR TRUCK ,WHICH HE DID, 2 HOURS LATER MY TRUCK WAS READY, WOW ! HE LET ME KNOW WHAT THE ISSUES OF MY TRUCK HOW IT NEEDS TO BE TAKEN CARE,BUT WHAT AMAZED ME ABOUT THIS GUY IS THE PERSONAL ATTENTION FOR HIS CUSTOMER.I REALLY APPRECIATE THAT TYPE OF SERVICES . THANKS ACE..KEEP IT UP More
by SERGIO A
Verified CustomerEmployees Worked With
Ace Games
January 20, 2020
A big thank you to Helen! She was very helpful and professional! ❤️ She was very informative about the services and helped me work around my schedule. professional! ❤️ She was very informative about the services and helped me work around my schedule. More
by KRISTENGOMEZ824
Employees Worked With
Ernesto Flores, Helen Villafranca
January 20, 2020
Awesome customer service, thank you Dennis and Earnie for always helping me. Always working hard and making sure your clients are satisfy and well taken care of. thank you guys! always helping me. Always working hard and making sure your clients are satisfy and well taken care of. thank you guys! More
by PEREZ072411
Employees Worked With
Ernesto Flores, Dennis Zaragoza
January 11, 2020
The service department is very kind and attentive when I bring in my vehicle in for service. Always get done in a timely manner and runs like new. bring in my vehicle in for service. Always get done in a timely manner and runs like new. More
by EBERNAL0089
Employees Worked With
Jannete Gonzalez
January 11, 2020
Helen and Lance are fantastic!! We will be back again soon. Thank you for all of your help. We depend on you daily for great service. soon. Thank you for all of your help. We depend on you daily for great service. More
by Roger Troupe
Employees Worked With
Ace Games, Lance Sobczak, Helen Villafranca
January 08, 2020
Great Service. So far my experience at the service department has been outstanding with the service personnel I have dealt with to date. Since day one on my first c So far my experience at the service department has been outstanding with the service personnel I have dealt with to date. Since day one on my first car the Service Department has been excellent!!! More
by ELCHIVAS
Employees Worked With
Helen Villafranca
January 01, 2020
Good experience I’m not sure the name of the guy as the original person I was supposed to meet with hadn’t arrived yet. Very friendly and professional. Took about an I’m not sure the name of the guy as the original person I was supposed to meet with hadn’t arrived yet. Very friendly and professional. Took about an hour and got me out. No complaints what’s so ever!!!! More
by GDIZZ211
Employees Worked With
I don’t know
December 30, 2019
Oil Change & Software Update - 2018 Rouge I gave the rating I did because Ace Games was very nice and I was out of there in about 2 hours after arriving around 8:00. Ace answered some questio I gave the rating I did because Ace Games was very nice and I was out of there in about 2 hours after arriving around 8:00. Ace answered some questions I had and was very polite. More
by PAMELA6
Employees Worked With
Ace Games
