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Nissan of Downtown L.A.

Los Angeles, CA

4.9
918 Reviews

635 W. Washington Blvd, Figueroa

Los Angeles, CA

90015

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Showing 918 reviews

May 21, 2020

I went in to downtown nissan dealership and the salesman Nick Chio was so awesome with the help of my new car I won o. The price is right.. More

by mrinnocent3416
Recommend Dealer
Yes
Employees Worked With
Nick chio
May 21, 2020 -

Nissan of Downtown L.A. responded

We are so happy that Nick was able to take care of all of your needs and we're proud to have him on our team. Enjoy your new ride, and should you ever need anything else, please don't hesitate to call or visit us again! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com

May 21, 2020

It was awesome customer Service. He listened to our needs Glad with the service we got. He went the x-tra mile to help us with what we where looking for. absolute pleasure and wonderful experience. More

by JRECINOS13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
GUILLERMO LEON, GEORGE NINO, DAVID ESCOBAR,
May 22, 2020 -

Nissan of Downtown L.A. responded

It's a team effort here every day, as we strive to provide our customers with the best service possible. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com

May 17, 2020

Javier was incredibly helpful and went that extra mile to provide us with the information we were looking for. The staff was friendly and professional. More

by SUSEE.NAVARRO
Recommend Dealer
Yes
Employees Worked With
Javier
May 18, 2020 -

Nissan of Downtown L.A. responded

Javier is a valued member of our team, and we're thrilled to hear he was able to take such great care of you. We look forward to hearing from you again! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com

May 13, 2020

I really recommend Ace Games he's really helpful and friendly. If you have any questions he will be more then glad to help you. More

by Javier
Recommend Dealer
Yes
Employees Worked With
Ace Games
May 13, 2020 -

Nissan of Downtown L.A. responded

Hi Javier, We are so happy that Ace provided you with a memorable experience! If we can help you out with anything else, please let us know. We hope to see you again soon. Thanks! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com

May 09, 2020

Ace Games is professional, superb customer service, and reliable. He is what I think of when I come to visit DTLA Nissan. Plus I love the uber service they provide instead of waiting there. More

by MYCHAPPELL1991
Recommend Dealer
Yes
Employees Worked With
Ace Games
May 11, 2020 -

Nissan of Downtown L.A. responded

You deserve nothing but the best, and we're grateful to know Ace provided you with nothing less than that! We look forward to serving you again soon and thank you for visiting us! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com

May 08, 2020

Service Advisor Ace Games is always great ....But the service is not always great....When you ask for something simple like put my tire pressure at 39 after a rotation I expect it....it wasn't done my ti More

by ANIQUEDOLL
Recommend Dealer
Yes
Employees Worked With
Ernesto Flores, Ace Games, Lance Sobczak
May 08, 2020 -

Nissan of Downtown L.A. responded

While pleased to see that Ace takes great care of you, we're disappointed to see that you don't always receive the best service from the rest of our team. Should you like to discuss any of the issues that you've faced before, please don't hesitate to contact me. I'm here to help. Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com

May 08, 2020

I was attended within a couple minutes of pulling into the service area. I was informed of recommended services and given a cost estimate. I was kept informed of progress on repairs. Best of all they prov More

by BGONZA52000
Recommend Dealer
Yes
Employees Worked With
Helen Villafranca
May 11, 2020 -

Nissan of Downtown L.A. responded

We're thrilled to hear about how happy you left our dealership and we are so grateful to have you as part of our family. If we can help you out with anything else, please let us know. Thanks! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com

May 02, 2020

I traded in my 2013 Sentra for a 2019 Rogue Sport. We were under on the loan, but Javier got us a great deal and into a car that is needed for my family. More

by lpool101216
Recommend Dealer
Yes
Employees Worked With
Javier Valencia
May 04, 2020 -

Nissan of Downtown L.A. responded

Javier is awesome and it's great to hear that he took such good care of you! Enjoy your new ride and we look forward to working with you again! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com

May 01, 2020

Great always great customer service and clean area and keeping customer safety and making sure all concerns or questions are answer always willing to help o More

by JHERNANDEZ262
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Zaragoza
May 04, 2020 -

Nissan of Downtown L.A. responded

We are so happy that you enjoyed your experience with us! We appreciate your feedback and can't wait to see you again! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com

April 24, 2020

Friendly, professional service. I will use this location again for my next service. We are keeping safe distance and wearing face masks and gloves and all the staff were wearing there's too. More

by DIEDRE JACKSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ace Games
Apr 27, 2020 -

Nissan of Downtown L.A. responded

We are thrilled to see that our team provided you with a 5-star experience! Thank you for choosing us and we look forward to working with you again in the future! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com

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