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Nissan of Downtown L.A.

Los Angeles, CA

Overview
Reviews
4.9
987 Reviews
Call Dealership (213) 477-7361

635 W. Washington Blvd,

Los Angeles, CA

90015

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Showing 987 reviews

March 12, 2025

It’s a very good experience I love going to downtown Infiniti they all way get me in and out friendly staff clean waiting room I enjoy going there and you will too More

by Evaldes5150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Muniz
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Mar 13, 2025 -

Nissan of Downtown L.A. responded

We're pleased you had a great experience with us at Infiniti of Downtown LA! Our team takes pride in providing friendly service and maintaining a clean environment. We look forward to welcoming you back soon!

March 11, 2025

Nissan of downtown L. A is a great dealer and they treat you like family. They welcome you with big arm open, and they will satisfy your need of a new car. They are amazing More

by Cris_dlopez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Helen Villafranca, Richard Cabrera, Jose Monroy
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Mar 12, 2025 -

Nissan of Downtown L.A. responded

We're so happy you felt like family at Nissan of Downtown LA, Cris! Thank you for the fantastic feedback and perfect rating. Enjoy your new car!

March 10, 2025

Good attention from the service staff Happy to be there but need to improve the waiting time More

by juliango1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Helen Villafranca
Report | Print
Mar 10, 2025 -

Nissan of Downtown L.A. responded

We appreciate your business and honest feedback. Our team will work on reducing wait times in the future. Safe travels!

March 08, 2025

The staff was extremely professional, knowledgeable and helpful. Overall great experience! I will be returning to the dealership for any questions and assistance. More

by claudrivera123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabian Rivera
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Mar 10, 2025 -

Nissan of Downtown L.A. responded

We love that you had a great experience with our team at Nissan of Downtown LA! Thank you for your kind words, and we look forward to assisting you again in the future.

March 08, 2025

Professional, efficient, listened to my concerns. Car was handled effectively.Representative was attentive and friendly. I didn’t have appointment but wait time was reasonable. Agent advised when nex More

by Sweetness09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edi Gaser, Sandy Cordero
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Mar 10, 2025 -

Nissan of Downtown L.A. responded

Thank you for sharing your positive experience with us at Nissan of Downtown LA! It's great to know our team was attentive and efficient during your visit. We look forward to assisting you again in the future!

March 08, 2025

Just took longer then expected but other than that everything was great. Staff is amazing More

by Dominiquetaylor416
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Helen Villafranca
Report | Print
Mar 10, 2025 -

Nissan of Downtown L.A. responded

We appreciate your patience and apologize for the extended wait time. If you need anything else, please don't hesitate to reach out to us!

March 06, 2025

They took care of me and my car very well. I was there for less than 1hour More

by Jennifer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Mares
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Mar 06, 2025 -

Nissan of Downtown L.A. responded

Quick and easy is just how we like it! Thanks for stopping by Nissan of Downtown LA, Jennifer!

March 04, 2025

David Mares was awesome. ALWAYS goes above and beyond and always takes care of my cars and my family. More

by David Avendano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Mares
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Mar 04, 2025 -

Nissan of Downtown L.A. responded

We love hearing how David goes the extra mile for you and your family at Nissan of Downtown LA. Thanks for being a valued customer, and we'll see you next time!

March 04, 2025

Great customer service and clean. make you feel at home. Just great over all in my opinion More

by alexp2878
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Osvaldo Orozco
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Mar 04, 2025 -

Nissan of Downtown L.A. responded

This means a lot to us, Alex! Our team at Nissan of Downtown LA is always happy to assist!

March 02, 2025

Todo el personal en general muy amables exelente trabajo la señorita que me atendió muy amable lo asen sentir bien uno como cliente exelente trato More

by Memoflores94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Cordero
Report | Print
Mar 03, 2025 -

Nissan of Downtown L.A. responded

Gracias por compartir su experiencia positiva con el equipo de Nissan of Downtown LA. Nos alegra saber que recibió un trato excelente y se sintió bien atendido como cliente. ¡Esperamos verle nuevamente!

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