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Nissan of Downtown L.A.

Los Angeles, CA

4.9
918 Reviews

635 W. Washington Blvd, Figueroa

Los Angeles, CA

90015

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Showing 918 reviews

July 03, 2020

Excellent customer service!!! Definitely recommend to everyone. Experience was great. He made sure my experience there was a good one. Cant wait to buy my next car there More

by PRETTYBROWNEYES4U
Recommend Dealer
Yes
Employees Worked With
Edi Gaser
Jul 07, 2020 -

Nissan of Downtown L.A. responded

Customer satisfaction is our main goal, and it pleases us to hear of your experience! Thank you so much for choosing us and we can't wait to see you again! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com

June 30, 2020

My service advisor Ace Games was phenomenal. He was calm during a very hectic morning and still took the time to explain exactly what would be done to my car to assure me that I was doing the best for my ca More

by MichaelOhora
Recommend Dealer
Yes
Employees Worked With
Ace Games
Jul 01, 2020 -

Nissan of Downtown L.A. responded

Hi Michael, Ace is an all-star and is constantly going above and beyond to ensure that our customers receive the world-class service that they deserve. Thank you for your feedback and we hope to see you again! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com

June 29, 2020

Carlos Alvarez was a great sales man, very professional I appreciate the fact he spoke Spanish and understood English. Also got us a great deal! More

by ABUNDISANDRES1211
Recommend Dealer
Yes
Employees Worked With
Carlos Alvarez
Jun 29, 2020 -

Nissan of Downtown L.A. responded

It was a pleasure to hear that Carlos helped make your car-buying experience both enjoyable and easy! We strive to deliver customer satisfaction and are truly proud to know that we could do that for you! We hope to see you again! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com

June 27, 2020

This dealer has quality service and very professional advisor. And I will strongly will recommend this dealer to all my friends and relatives and the neighbors. More

by PENAR2021
Recommend Dealer
Yes
Employees Worked With
Ace Games
Jun 29, 2020 -

Nissan of Downtown L.A. responded

We work hard to make every experience here a special one, and we're happy that we've managed to do that for you. We really appreciate your feedback and hope to see you back again soon! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com

June 25, 2020

Very nice service and I always recommend to everyone to get a car with you, good special always, nice cars nice place, nice people, excellent More

by CARLOS2430
Recommend Dealer
Yes
Employees Worked With
Isamar , Ace Games, Dennis Zaragoza
Jun 26, 2020 -

Nissan of Downtown L.A. responded

It's wonderful to hear that you were impressed with everything from our service and facility! We truly appreciate your feedback and we hope to see you again! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com

June 25, 2020

Ace Games is a great service representative. As soon as I arrived, he attended me . He answered all my questions and gave me sense of comfortableness . As I waited for my car, Ace would check on me and give More

by GERSONZAVALA323
Recommend Dealer
Yes
Employees Worked With
Ace Games
Jun 26, 2020 -

Nissan of Downtown L.A. responded

We are so happy that Ace was able to take care of all of your needs and we're proud to have him on our team. Your business and time are much appreciated! We look forward to working with you again! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com

June 24, 2020

Great customer service Excellent attitude Very Great customer service Excellent attitude Very attentive I will definitely be sending people over to him when looking for a vehicle made the pro More

by cruzmelody53
Recommend Dealer
Yes
Employees Worked With
Rafael sales , Rafael Arriaza
Jun 25, 2020 -

Nissan of Downtown L.A. responded

It's wonderful to hear that you were impressed with our service and staff! Thank you very much for choosing us and we can't wait to see you back here again! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com

June 22, 2020

Super Service My service advisor has done a great job keeping me up to date regarding the status of my vehicle by informing me of the day to day the on goings of th More

by DOUBLZ13
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeanette and Jerry Service Tech
Jun 23, 2020 -

Nissan of Downtown L.A. responded

We are proud of our team and their efforts to make sure you left a happy customer after your service visit! We can't wait to see you again! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com

June 21, 2020

Ernie Flores is fabulous! He always takes care of my daughters Nissan Rogue, and provides a trusting environment for us. One phone call to Ernie, and everything gets done in a few hours, all in the sam More

by Darryl
Recommend Dealer
Yes
Employees Worked With
Ernesto Flores
Jun 22, 2020 -

Nissan of Downtown L.A. responded

Hi Darryl, We are proud of Ernie and his efforts to constantly provide you and your daughters with a positive experience! Thank you for choosing us and we hope to see you again! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com

June 19, 2020

Great professional service Ace was absolutely amazing as always he took his time explained the whole process thoroughly I am very satisfied with the service that was provided. More

by EGASER777
Recommend Dealer
Yes
Employees Worked With
Ace Games
Jun 19, 2020 -

Nissan of Downtown L.A. responded

You deserve nothing but the best, and we're grateful to know Ace provided you with nothing less than that! We look forward to serving you again soon and thank you for visiting Nissan of DTLA! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com

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