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Nissan of Downtown L.A.

Los Angeles, CA

4.9
918 Reviews

635 W. Washington Blvd, Figueroa

Los Angeles, CA

90015

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Showing 918 reviews

August 01, 2020

Top Notch Service Whenever I know its time to have my vehicle serviced at Nissan of Downtown LA I know I am getting excellent and reliable service by a team with expert More

by oscars.0589
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Helen Villafranca
Aug 03, 2020 -

Nissan of Downtown L.A. responded

It's wonderful to hear that Helen provided you with an outstanding experience and went the extra mile to make sure you got the service you deserve! Thank you for your loyalty and we can't wait to see you again! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

July 30, 2020

Well after a long day here (about 8hrs) get the car that I be qualified then after 3 weeks they call me to return the car. What a joke More

by Vihu.persa
Recommend Dealer
No
Employees Worked With
Yvonne Ruiz
Jul 31, 2020 -

Nissan of Downtown L.A. responded

Hi Vihu, We're disappointed that we were unable to keep you in this vehicle. Should you like to discuss this any further, please feel free to contact me. Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

July 28, 2020

Venden vehículos usados sin las llaves originales, sin revisar el funcionamiento de las puertas, sin tapetes originales... Al principio en el test drive se piensa que es solo mientras prueban el vehiculo, More

by frankcali2
Recommend Dealer
No
Employees Worked With
Carlos Alvarez
Jul 28, 2020 -

Nissan of Downtown L.A. responded

Hola Frank, lo siento al leer su experiencia. En Nissan de DTLA, hacemos todo lo posible para ofrecer excelente servicio al cliente. Su satisfacción es muy importante para nosotros. Si hay algo que podemos hacer para ayudarla mejor por favor me déjeme saber. Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

July 28, 2020

Satisfied customer Even with the strain on the country with the Covid-19, everyone was pleasant, I noticed that even the customers were doing a good job of kindness. More

by P-WEBSTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ace Games, Helen Villafranca
Jul 29, 2020 -

Nissan of Downtown L.A. responded

It's wonderful to hear that you were impressed with our service and staff! Thank you for choosing us and we hope to see you again! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

July 28, 2020

Great service respectful and helpful great deals helped me finance with no down payment and low monthly payments car is great would recommend this place to everyone I know More

by JOSECARDENAS1419
Recommend Dealer
Yes
Employees Worked With
Jaime
Jul 29, 2020 -

Nissan of Downtown L.A. responded

It's great to hear that you had a smooth visit with us! We look forward to serving you again in the future! Take care. Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

July 27, 2020

My service advisor Ace was so nice! It made the wait to be serviced worth it! It was pretty busy that day but it worked out! More

by BEENAH1
Recommend Dealer
Yes
Employees Worked With
Ace Games
Jul 28, 2020 -

Nissan of Downtown L.A. responded

We are proud to hear that Ace worked hard to get you back out on the road! We appreciate you choosing us and we can't wait to see you again! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

July 27, 2020

Great Service!!!! So far as far as service goes it has been quite an excellent experience when I have taken my car in for service. The personnel at the service departm More

by ELCHIVAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ace Games
Jul 28, 2020 -

Nissan of Downtown L.A. responded

It's wonderful to hear that you had a positive service visit with us! Thank you for choosing us and we look forward to serving you again shortly. Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

July 27, 2020

Excellent customer service and my car was ready in no time! Staff were super friendly and greeted me with smiles. Felt welcomed from the moment I walked in. More

by KELLYMENDEZ96
Recommend Dealer
Yes
Employees Worked With
Helen Villafranca
Jul 28, 2020 -

Nissan of Downtown L.A. responded

It's a pleasure to hear that we got you in and out as soon as possible! Please do not hesitate to let us know if there is anything else we can help you with. Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

July 27, 2020

The service that I received was excellent. I was very please with the customer service, that I received from Downtown Nissan of Los Angeles. Thank you Mr. Ace Games and Ms. Helen Vilafranca More

by AMBAKISYEMAJALIWA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ace Games, Helen Villafranca
Jul 28, 2020 -

Nissan of Downtown L.A. responded

It gives us great pride knowing that you felt comfortable with Ace and Helen and that your visit here was an enjoyable one! Thank you for taking the time to let us know about your recent visit and we hope to see you soon. Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

July 24, 2020

They are very helpful and let you know ahead of time about things that your car will be needing and very helpful in every other aspect of questions that you need More

by AGEE5700
Recommend Dealer
Yes
Employees Worked With
David Marez
Jul 24, 2020 -

Nissan of Downtown L.A. responded

We are thrilled to see that you had a seamless visit with us! Thanks for your feedback and we can't wait to see you again! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

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