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Nissan of Downtown L.A.
Los Angeles, CA
918 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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September 07, 2020
I did online reservation but time of drop off car drop off was a mess. When a mention I had has a online reservation, the rep giggle at my comment which felt disrespectful. Even after my car took an over off was a mess. When a mention I had has a online reservation, the rep giggle at my comment which felt disrespectful. Even after my car took an overnight to get a evaluation of the engine line on my dashboard when picking up the car the mess continue. It was pack with cars in no organization. Also minor sanitations in the handle during covid times in the protection of sitting inside cars and moving them around. More
by PATIATRIAN
Verified CustomerEmployees Worked With
Ace Games
September 04, 2020
I had an excellent experience at the dealership thanks to the wonderful service staff. I worked with Ace. He made me feel like I was in good hands. So happy to get my car serviced worry free. Thank you Nissi the wonderful service staff. I worked with Ace. He made me feel like I was in good hands. So happy to get my car serviced worry free. Thank you Nissian. More
by IMTHEBESTDJ
Employees Worked With
Ace Games
September 03, 2020
I took my car for service and the staff is so friendly. The guy who helped me was very helpful and made sure to explain everything to me and answered all my questions. I will definitely be taking my car ba The guy who helped me was very helpful and made sure to explain everything to me and answered all my questions. I will definitely be taking my car back whenever it needs maintenance in the future More
by SANCHEZ.LIZETH0520
Employees Worked With
Ace Games
September 02, 2020
The service department was very busy the day I came in for a free oil change. It took longer than expected and my car was scratched. I pointed out that there was a new scratch and they denied it, stating for a free oil change. It took longer than expected and my car was scratched. I pointed out that there was a new scratch and they denied it, stating it was already there as it was “marked on the paper”. However, an old scratch on my front right bumper was not noted on the paper: how ironic. More
by MGINTAL
Employees Worked With
David
August 27, 2020
MUY SATISFECHO POR EL SERVICIO Y LA ATENCION EXCELENTE POR HELLEN VILLAFRANCA MUY AMABLE TAMBIEN MUCHAS GRACIAS!!!CONGUSTO REGRESARE PARA SEGUIR DANDOLE MANTENIMIENTO A MIS CARROS..... POR HELLEN VILLAFRANCA MUY AMABLE TAMBIEN MUCHAS GRACIAS!!!CONGUSTO REGRESARE PARA SEGUIR DANDOLE MANTENIMIENTO A MIS CARROS..... More
by JAMENJI
Employees Worked With
Helen Villafranca
August 25, 2020
Excelente el SERVICIO DE HELLEN VILLAFRANCA GRACIASPOR Excelente el SERVICIO DE HELLEN VILLAFRANCA GRACIAS POR TODO SERVICIO EXELENTE ella es muy Amable Atenta no se Irrita mucha Paciencia tiene GRACIAS Excelente el SERVICIO DE HELLEN VILLAFRANCA GRACIAS POR TODO SERVICIO EXELENTE ella es muy Amable Atenta no se Irrita mucha Paciencia tiene GRACIAS MUCHAS GRACIAS More
by LALONSOMORALES
Employees Worked With
Helen Villafranca
