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Nissan of Downtown L.A.

Los Angeles, CA

4.9
907 Reviews

635 W. Washington Blvd, Figueroa

Los Angeles, CA

90015

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Showing 907 reviews

December 10, 2024

I like the newly renovated dealership. Very clean and modernized, easily accessible. It was not difficult to make your way around there. More

by eddienino77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Mares
Dec 11, 2024 -

Nissan of Downtown L.A. responded

We're thrilled you enjoyed the newly renovated space at Nissan of Downtown LA! It's great to know that our clean and modern design made your visit easy and accessible. Thanks for sharing your experience with us!

December 09, 2024

The help from Fabian is really great. The staff in the office for services are really helpful More

by Lz.angeles726
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabian Rivera
Dec 09, 2024 -

Nissan of Downtown L.A. responded

Your satisfaction is our goal at Nissan of Downtown LA! Thanks for recognizing the helpfulness of our team!

December 06, 2024

Muy buen servicio pero no sabemos si se hizo el cambio legalmente del automóvil solo te hacen esperar 3 horas una hoja lleno de Kits de cambios pero cero comprobante de si se hizo More

by lacomora2017
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Fabian Rivera
Dec 09, 2024 -

Nissan of Downtown L.A. responded

Lamento escuchar sobre la falta de claridad en el proceso. Nos esforzamos por proporcionar un servicio transparente y eficiente, así que es preocupante saber que no se cumplió con sus expectativas. Me gustaría ayudar a aclarar cualquier duda respecto al cambio del automóvil; por favor, contáctenos cuando pueda para resolver esto juntos. Gracias. Arnold Lal - General Sales Manager - 213-927-7503

December 06, 2024

Helen! The Best! Always having answers to any doubts I have. She will find what is best for my car. More

by ANAHIJ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Helen Villafranca
Dec 09, 2024 -

Nissan of Downtown L.A. responded

She'll love to read this! Thanks for the kind words and five stars. See you next time at Nissan of Downtown LA!

December 06, 2024

The service is amazing. Any issue or concern I may have is always taken care of. More

by irubycasas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Muniz
Dec 09, 2024 -

Nissan of Downtown L.A. responded

Our Nissan of Downtown LA team is always willing to help! Thanks for trusting us with your vehicle's care!

December 03, 2024

I was very pleased with the new and better location and the service advisor was very pleasant and friendly. More

by Deeeley1000
Recommend Dealer
Yes
Employees Worked With
Osvaldo Orozco
Dec 03, 2024 -

Nissan of Downtown L.A. responded

We're glad to hear you enjoyed the new location and had a positive experience with our service advisor at Nissan of Downtown LA. Thank you for sharing your feedback!

December 03, 2024

Sandy was super helpful throughout my visit, explaining all details of my services in depth so that I could make the best decision for my vehicle. 10/10 experience, especially in the new facility. More

by CH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Cordero
Dec 03, 2024 -

Nissan of Downtown L.A. responded

We love that Sandy provided such a helpful experience at Nissan of Downtown LA! It's great to know you enjoyed our new facility and felt well-informed about your vehicle services. Thank you for the fantastic feedback!

December 01, 2024

My first experience with this Dealership. Very Glam yet professional and Customer focused.! Ozzie O. Is the best service Rep in the company. His service advice is always on point. i am always More

by Luv2hireu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Osvaldo Orozco
Dec 02, 2024 -

Nissan of Downtown L.A. responded

Thank you for sharing your experience with us at Nissan of Downtown LA! We're pleased that Ozzie provided top-notch service and kept your car in excellent condition. We look forward to continuing to serve you in the future!

November 29, 2024

My experience was awesome, Gabriel was very helpful and informative. It was a pleasure meeting him, he is polite, respectful and proper.. More

by The bat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Perez
Dec 02, 2024 -

Nissan of Downtown L.A. responded

Thanks for the wonderful shout-out to Gabriel! We'll let him know you appreciated the service at Nissan of Downtown LA!

November 29, 2024

Great service. Definitely will come back. Fixed my car problems. Gabriel was very helpful and knowledgeable. Great experience overall. Thank you l. More

by Betot2757
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Perez
Dec 02, 2024 -

Nissan of Downtown L.A. responded

It's great that Gabriel provided such helpful and knowledgeable service at Nissan of Downtown LA! We're glad your issues were resolved, and we look forward to welcoming you back in the future.

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