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Nissan of Downtown L.A.

Los Angeles, CA

Overview
Reviews
4.9
987 Reviews
Call Dealership (213) 477-7361

635 W. Washington Blvd,

Los Angeles, CA

90015

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Showing 987 reviews

March 23, 2025

I did not buy my Maxima there . Im giviing 10 stars to the Service Department they are amazing Lance, Alan,and the girls that handle the loaners. I feel like VIP evertime i ser More

by donnaflores733
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Sobczak, Alan Muniz
Report | Print
Mar 24, 2025 -

Nissan of Downtown L.A. responded

Thank you for the glowing review about our service department at Nissan of Downtown LA! We're pleased that Lance, Alan, and the team make your visits special. We appreciate your business and look forward to serving you again!

March 22, 2025

They have the best customer service. This is the only place I will bring my car. More

by sdrichards2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Helen Villafranca, David Mares, Sandy Cordero
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Mar 24, 2025 -

Nissan of Downtown L.A. responded

This means so much to us! Thank you for being a wonderful part of the Nissan of Downtown LA family!

March 20, 2025

Helen has always been so helpfull to me. Always answering any questions i have and always finding was best for my car More

by ANAHIJ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Helen Villafranca
Report | Print
Mar 20, 2025 -

Nissan of Downtown L.A. responded

It's wonderful to know that Helen has been so helpful and attentive at Nissan of Downtown LA. We're glad she could assist with your questions and find the best solutions for your car! Thank you for sharing this feedback!

March 19, 2025

Desde 2020 siempre me an tratado de lo mejor el mejor cervicio la mejor atención More

by ronquillodaniel990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Muniz
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Mar 19, 2025 -

Nissan of Downtown L.A. responded

¡Agradecemos sus amables palabras y su lealtad! Gracias por ser un cliente valioso en Nissan of Downtown LA.

March 18, 2025

Customer service was excellent thanks my car was ready in two days thanks again Nissan More

by fer24lop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabian Rivera
Report | Print
Mar 18, 2025 -

Nissan of Downtown L.A. responded

It was our pleasure! We appreciate your trust in us with your vehicle's service. Safe travels and take care!

March 15, 2025

Good expectation good service not but on waiting time need to lower a labor cost More

by Tavo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Sobczak, Sandy Cordero
Report | Print
Mar 17, 2025 -

Nissan of Downtown L.A. responded

Thank you for sharing your honest feedback, Tavo. We're glad the service was satisfactory and will pass your concerns about the cost of labor to the team. Safe travels!

March 14, 2025

Appreciate the above and beyond customer service. Left very happy and will continue to come back! Thank you! More

by stephenysoutha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabian Rivera
Report | Print
Mar 14, 2025 -

Nissan of Downtown L.A. responded

Our team is always eager to help! Thank you so much for the kind words and five stars!

March 14, 2025

Lance Sobczak and his whole service department team always do a great job servicing my car More

by dgkleinman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Sobczak (Service dept manager), Sandy Cordero
Report | Print
Mar 14, 2025 -

Nissan of Downtown L.A. responded

We appreciate the shout-out and your business at Nissan of Downtown LA! See you for your next service!

March 13, 2025

I enjoy the fast and reliable service here at the new Nissan of Downtown LA dealership More

by ddimas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Muniz, Helen Villafranca
Report | Print
Mar 13, 2025 -

Nissan of Downtown L.A. responded

We enjoy serving you here at Nissan of Downtown LA! Thanks for your trust in our team.

March 13, 2025

i ready recomend this dealership, service was on time people at front really easy to explain and ready to help you, but Oswaldo is the best employee that i had ever met, he was there at the time at arriv More

by Chambonbocho
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Osvaldo Orozco
Report | Print
Mar 13, 2025 -

Nissan of Downtown L.A. responded

Thank you for recommending Nissan of Downtown LA! Oswaldo and our team always aim to provide efficient service. We appreciate your business and look forward to serving you again in the future!

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