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Nissan of Downtown L.A.

Los Angeles, CA

4.9
967 Reviews

635 W. Washington Blvd, Figueroa

Los Angeles, CA

90015

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Showing 967 reviews

February 26, 2021

I got service that I didn’t need it so I spent about I got service that I didn’t need it so I spent about $500 on service I suppose to spend a maximum of $100. Poor service More

by EUGENIO_DELEON
Customer Service
Recommend Dealer
No
Employees Worked With
Ace Games
Feb 26, 2021 -

Nissan of Downtown L.A. responded

Eugenio, It's never our intention to mislead our customers, which is why I'd like to learn more about your recent service visit and the services that were completed on your vehicle. Please contact me when you have a moment. I hope to hear from you. Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

February 25, 2021

I had a wonderful experience at the Nissan dealer I got lots of help from Ace games he was very helpful and help me get through the process quickly and easy and he also gave me extra advice and work for m More

by VICTORSCHOOL0123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernesto Flores, Ace Games
Feb 25, 2021 -

Nissan of Downtown L.A. responded

We are thrilled to hear that our service team provided you with the 5-star visit you were looking for! We can't wait to see you again! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

February 24, 2021

Excellent customer service and I will definitely Tell her friend to go down and buy a car from Nissan downtown LA, thank you for your service More

by Jerrodmoore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor , Ace Games, Edi Gaser
Feb 25, 2021 -

Nissan of Downtown L.A. responded

We truly appreciate your positive words and we look forward to working with you again! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

February 21, 2021

Ace Games is the BEST!!! I know I can be sure of quality work when Ace is handling my Z. He is knowledgeable, professional and courteous!! More

by Smar904
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ace Games
Feb 22, 2021 -

Nissan of Downtown L.A. responded

We are proud of Ace and his efforts to make sure you left a satisfied customer! We can't wait to see you again! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

February 19, 2021

Always a great experience at downtown l a nissan. New location is spacious and easy to get to. 25 words is a lot to write. More

by HOLLYFOFOLLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ace Games
Feb 19, 2021 -

Nissan of Downtown L.A. responded

We appreciate your loyalty to us and we look forward to serving you with this same high-level service for many more years to come! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

February 19, 2021

I like the new location and its set up. I always have great experience with Samuel Lemus. He's always very attentive and gives thorough explanations of what my car needs. More

by Arely
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Lemus
Feb 19, 2021 -

Nissan of Downtown L.A. responded

It's so nice to hear that you always have a 5-star visit with Samuel! Thank you for choosing us and we can't wait to see you again! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

February 15, 2021

They were very helpful and patient with all my questions and concerns. I always liked the consistency in customer satisfaction that they offered me at this place More

by MARGOTHLO767
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel lemus
Feb 15, 2021 -

Nissan of Downtown L.A. responded

We love having you as a valued customer and we look forward to providing you with this same high-level service for many years to come. We can't wait to see you back here again! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

February 05, 2021

Samuel was a very helpful and corteus service representative at the dealership and by phone answered all my questions with patience. Dealership was very neat, clean and saw they kept us safe by f More

by Wcuellar08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salomon
Feb 05, 2021 -

Nissan of Downtown L.A. responded

Samuel is a valued member of our team over here, and we're thrilled to hear he was able to take such great care of you. We can't wait to see you back here again! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

February 04, 2021

They both helped me out so much and gave me great service , I got my key fixed just at the right time and great speed More

by BRYANALANDEROS977
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ace Games, Helen Villafranca
Feb 05, 2021 -

Nissan of Downtown L.A. responded

It's great to hear that we were able to get your key fixed as soon as possible! We hope to hear from you again! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

February 02, 2021

I continue to be impressed with the customer service. I received a call today from Samuel Lemus in Service, following up after my infotainment system was replaced a few weeks ago. I told him that everythi More

by MAGICAL LORI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Lemus, Ernesto Flores
Feb 03, 2021 -

Nissan of Downtown L.A. responded

We are proud to hear that Samuel was able to help you out with your vehicle! We appreciate you taking the time to let us know about your experience and we hope to see you again! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

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