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Nissan of Downtown L.A.

Los Angeles, CA

4.9
911 Reviews

635 W. Washington Blvd, Figueroa

Los Angeles, CA

90015

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Showing 911 reviews

January 18, 2021

Very helpful guy. Fast service. Offer to check on my vehicle .It was slow senss they are changing locations. But for a fast service go to David mares More

by DESANTIAGO.ANGIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Mares
Jan 18, 2021 -

Nissan of Downtown L.A. responded

We are so happy to see that David worked hard to get you in and out as soon as possible! Thank you for choosing us and we hope to see you again! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

January 18, 2021

I was very grateful for the kind and attentive service I received. Ace was the best! My time, and my wallet were respected. Thank you! More

by cmpawol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ace Games
Jan 18, 2021 -

Nissan of Downtown L.A. responded

Ace is a superstar and we can't wait to tell him about your review! We can't wait to see you again! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

January 17, 2021

Sam was great! Looking foward to dealing with him again when it comes to service with my car. Also will like to thank him for helping me with my rental, the girl who helped me had an attitude and didnt loo More

by MONIQUE.NILA89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel
Jan 18, 2021 -

Nissan of Downtown L.A. responded

Monique, It was a pleasure working with you. We're disappointed about your interaction with a member of our team and we'll be sure to address this. Please don't hesitate to contact me should you ever need anything. I'm here to help. Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

January 14, 2021

I always have a good experience with the service advisor Samuel. He does good job at thoroughly explaining things. There are a couple things I usually have questions about as a first time car owner and he More

by Arely
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Lemus
Jan 14, 2021 -

Nissan of Downtown L.A. responded

Samuel is awesome and we will be sure to let him know about your review! We truly appreciate you choosing us and we can't wait to see you again! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

January 08, 2021

Fantastic service. Very personable service reps. Ace and Helen in particular are very personable and highly recommend doing business with them. I took my car in to get serviced and was provided feasible opt More

by ILEKAI90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ace Games, Helen Villafranca
Jan 08, 2021 -

Nissan of Downtown L.A. responded

It's so nice to hear that Ace and Helen made sure you felt comfortable during your visit! Thank you for your feedback and we look forward to working with you again! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

January 08, 2021

The dealer was very friendly and detailed in his explanation of how everything worked. I left with a newer model vehicle, and for a decent rate. More

by kimiredaniels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edi Gaser
Jan 12, 2021 -

Nissan of Downtown L.A. responded

Thank you so much for taking the time to leave this review! We look forward to working with you again! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

January 06, 2021

I appreciate complimentary oil change, but I also requested checking because car horn battery lower sounding..but I was told that couldn't be checked More

by Mrs T
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
Jan 06, 2021 -

Nissan of Downtown L.A. responded

It's great to hear that you had an overall positive service visit. If there is anything else we can help you with, please do not hesitate to let us know! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

January 05, 2021

Helen is super friendly excellent worker I was very helpful for my service thank you Nissan of downtown LA and yes I would do service again More

by FIREBIRDCANELO323
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Helen Villafranca
Jan 06, 2021 -

Nissan of Downtown L.A. responded

Helen is a superstar and it's no surprise that she provided you with such a positive visit! Thank you so much for stopping by and we can't wait to see you back here again! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

January 01, 2021

After the holidays, and especially in a pandemic, money is tight and servicing your car isn’t exactly the first thing people want to spend money on. That said, neither is getting the news that your car nee More

by MICHAELOHORA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ace Games
Jan 04, 2021 -

Nissan of Downtown L.A. responded

Customer satisfaction is our main goal, and it pleases us to hear of your experience with Ace! Thank you so much for stopping by and we look forward to working with you again! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

December 31, 2020

Helen V. Was so helpful. She made me feel like I was back home in Texas getting my truck serviced. Very professional and kind. Thank you very much for your help! More

by Mandogalaviz64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Helen Villafranca
Jan 04, 2021 -

Nissan of Downtown L.A. responded

Helen is a superstar and it's no surprise that she took such good care of you! Thank you for your feedback and we look forward to hearing from you again! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

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