Nissan of Downtown L.A.

Loved the environment it was very welcoming. Javier is very knowledgeable and kind he made me feel like family. I can honestly say that he answered all my questions and had great recommendations Javier is very knowledgeable and kind he made me feel like family. I can honestly say that he answered all my questions and had great recommendations for me. Will definitely recommend to all my friends and family. Thank you Javier for your exceptional service. More

This dealearship is clean and well organized. They also have a section for kids to play. Javier Valencia is great help. He paid attention to all my needs and made sure I had no confusions which They also have a section for kids to play. Javier Valencia is great help. He paid attention to all my needs and made sure I had no confusions which made it easy for me to make my purchase. This has been the best experience for me at a dealership. More

Patient,Kind, and attentive to what I was looking for. Helped find a great deal Helped find a great deal More

Very honest and transparent no confusion overall satisfaction how everything worked out for us. I would highly recommend friends and family satisfaction how everything worked out for us. I would highly recommend friends and family More

My experience with Nissan was super awesome they really helped me out with my car helped me out with my car More

Javier Valencia is the best salesman Nissan can ever have. He’s helped me and my family with our car purchases and has made our experience the best ever. I’ve only purchased cars from Nissan from Downto have. He’s helped me and my family with our car purchases and has made our experience the best ever. I’ve only purchased cars from Nissan from Downtown Los Angeles. If so I need a car again I will be coming back and in hopes that Javier is the one that helps me out. More

Customer service was amazing. Alan was wonderful and was very helpful. This is my first time in this location and it was really nice. Alan was wonderful and was very helpful. This is my first time in this location and it was really nice. More

I took my car to this Nissan. Initially it was a great experience. A little crowded but I was patient. The associate helping me informed me she would let me know when the car was Initially it was a great experience. A little crowded but I was patient. The associate helping me informed me she would let me know when the car was ready, however 3 hours later I had not been contacted. I decided to go see if the car was ready and it was but she had to gone to lunch. Fast forward to 2 days later and after they informed me everything was great on my car, my battery dies and I need a jump. Not sure what they did to my car but I never had battery issues previously. 2/10 would not recommend. UPDATE: I was having car issues on the road only 2 days after I left Nissan. Afraid I couldn’t make it back to Nissan, I went to the near maintenance car shop who told me they NEVER put oil in my car even though I have paperwork that says they did an oil change. PLEASE DO NOT take your car to Nissan downtown. I have also for a few days now been trying to get in contact with the director and leaving voicemails that have not been returned. More

BUYER BEWARE! From the SALES TEAM up to the SALES MANAGERS, this dealership is filled with DISHONEST and quite frankly RUDE people. WATCH OUT for the sales person From the SALES TEAM up to the SALES MANAGERS, this dealership is filled with DISHONEST and quite frankly RUDE people. WATCH OUT for the sales person Ray; he’s perceptibly dishonest. Equally you should watch out for David Escobar; he’s one of the sales managers and he’s of short patience and EXCEPTIONALLY RUDE. The ADVERTISEMENTS online are NOT REFLECTIVE OF THE TRUE PRICE they’re asking for their vehicles. This dealership charges MARK-UPS and ADD-ons. Additionally they will put PRESSURE on you to try and get you in the door, before trying to provide you any information. These people are IMPERSONAL, UNPROFESSIONAL, and just GENERALLY DISHONEST and MOTIVATED PURELY BY SALES and NOT THE BEST INTEREST OF THEIR PROSPECTIVE CUSTOMERS. More

Terrible service department, never got an update on my vehicle, car was there for two days,they didn’t even drive the vehicle to check the drivability issue and i was still charged a diagnostic fee vehicle, car was there for two days,they didn’t even drive the vehicle to check the drivability issue and i was still charged a diagnostic fee More