Nissan of Downtown L.A.
Los Angeles, CA
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Polite informative explained what my car needed good service, answered all my questions and prepare me for the next visit.Call me back right away when it was ready. service, answered all my questions and prepare me for the next visit.Call me back right away when it was ready. More
Customer Service was great! Overall experience was great! Quick and easy great prices! I got all my car maintenance and more that I needed done in one day! Thank You Again! great! Quick and easy great prices! I got all my car maintenance and more that I needed done in one day! Thank You Again! More
The service was fine, but when I saw my car moved from the service area to the waiting area, nobody called me (I was told I would get a phone call when my car was ready). I wait 20 minutes, decide to go a the service area to the waiting area, nobody called me (I was told I would get a phone call when my car was ready). I wait 20 minutes, decide to go ask, and it had been ready the whole time. More
Ace was very kind and helpful! Even though he was a little busy and seemed to be the only service worker on duty he gave me excellent customer service. little busy and seemed to be the only service worker on duty he gave me excellent customer service. More
They aways take good care of me and my Altima here. This last visit, they even got me financing for my auto service, which was a year behind schedule and which I would not have otherwise been able to afford last visit, they even got me financing for my auto service, which was a year behind schedule and which I would not have otherwise been able to afford. I know when I take my car to DTLA Nissan that they will give me all of the information that I need to keep my vehicle running safely and efficiently. More
la senorita Helen tiene una atencion de excelencia.con la senorita Helen tiene una atencion de excelencia. con gusto regreso y quiero que ella me atienda siempre. todo a tiempo y calidad de servicio. g la senorita Helen tiene una atencion de excelencia. con gusto regreso y quiero que ella me atienda siempre. todo a tiempo y calidad de servicio. gracias More
My service advisor Samuel Lemus was very attentive and helpful. However, I never experienced this before, I am not sure if this is due to the new location. But, when I made my payment of $2,100 I was advi helpful. However, I never experienced this before, I am not sure if this is due to the new location. But, when I made my payment of $2,100 I was advised to wait outside. I waited for around 25 minutes and ask three different guys, they all said just wait. Finally, I got upset, I walked in to the office, and a guy took my keys and brought the car. This took him 3 minutes. More
I really love the way Ace and the crew take care of my car..He always manage to get me in and out as soon as possible..I love the new location and also i love the waiting room..Thanks for all that you do. car..He always manage to get me in and out as soon as possible..I love the new location and also i love the waiting room..Thanks for all that you do. More
Best dealer in town. Ace is an amazing guy, Always making sure customers are taken care of properly. HAppy customer for years. Quick & efficient so far. sure customers are taken care of properly. HAppy customer for years. Quick & efficient so far. More