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Nissan of Downtown L.A.

Los Angeles, CA

4.9
910 Reviews

635 W. Washington Blvd, Figueroa

Los Angeles, CA

90015

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Showing 910 reviews

March 29, 2021

Great place to come service your vehicle, honest and reliable. Bring your vehicle here cause theirs no other place like Nissan of downtown L.A. More

by JR.GUZMANG.1992
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeanette
Mar 30, 2021 -

Nissan of Downtown L.A. responded

It truly makes us happy to hear that you enjoy your service visits with us! We really appreciate your feedback and hope to see you back again soon! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

March 29, 2021

Didn’t perform what I asked. Didn’t fix click noise coming from left from wheel. Didn’t check or put air on tires as requested. Horrible pricing. More

by RODNEYBRODIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
Mar 29, 2021 -

Nissan of Downtown L.A. responded

Rodney, Providing quality and accurate service is vital, which is why this is disappointing to read. We'll be addressing this with our service team and should you like to discuss your negative experience any further, please don't hesitate to contact me. Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

March 27, 2021

Very good worker,Very polite and understanding,got the work done on time,went over all paper work so that I understood it all,thanks More

by KERNANGELA60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ace Games
Mar 29, 2021 -

Nissan of Downtown L.A. responded

Thank you so much for taking the time to let us know about your visit and we can't wait to hear from you again! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

March 25, 2021

Ace was phenomenal yet again. Brought my car in to develop a plan of preventive maintenance before I move and I was assured that every service performed was necessary and that my car was in perfect sh More

by MICHAELOHORA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ace Games
Mar 26, 2021 -

Nissan of Downtown L.A. responded

We're more than happy to hear that your experience was nothing short of stellar with Ace. Your business and time are much appreciated! We look forward to working with you again! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

March 24, 2021

They were extremely helpful and this is my second time coming to get my Nissan Maxima 2017 to get serviced but the experience was phenomenal! More

by jibarra5442
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan M.
Mar 25, 2021 -

Nissan of Downtown L.A. responded

We're more than happy to hear that your experience was nothing short of stellar. We appreciate your loyalty and can't wait to see you again! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

March 22, 2021

Very Happy with the sale man Victor Arias .HE found the right car for me plus and the finances office parson was very clear explained everything that I need to know about the car I was getting thanks Ali. More

by Palomomaia18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Arias,
Mar 22, 2021 -

Nissan of Downtown L.A. responded

We’re extremely proud of Victor and his efforts to ensure that you found the perfect car! We hope to see you back here again! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

March 22, 2021

I had an amazing experience with this location in down town LA specially the gentleman name David Mares’s who works on the parts and services department, he went beyond his work and and customer service t More

by Bossca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Mares’s
Mar 23, 2021 -

Nissan of Downtown L.A. responded

Customer satisfaction is our main goal, and it pleases us to hear of your experience with David! We're so thankful that you took the time to reach out to us, and we really cannot wait to see you soon! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

March 21, 2021

Mr Mares is one of the few customer representative I respected at Nissan he's patient, understanding , helpful , honest and accommodating to accomplish my services needs i will gladly refer him to my f More

by LAINGCHRISTINE7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Mares
Mar 22, 2021 -

Nissan of Downtown L.A. responded

It's always great to hear when our customers have such a positive experience, as we look to provide that to each and every customer. Please let us know if there is anything else we can do for you! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

March 20, 2021

great customer service very friendly, so helpful so great customer service very friendly, so helpful so polite and professional the quality of the service was fantastic, efficient staff, take the time More

by Lorena cruz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ace Games
Mar 22, 2021 -

Nissan of Downtown L.A. responded

The satisfaction of our customers is of the utmost importance to us and we're pleased to hear that is what you received. Please do not hesitate to let us know if there is anything else we can do for you! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

March 19, 2021

Always great service when I bring my vehicle. Never disappointed. Car was ready within 90 mins which was great and at pick up didn’t take more than10 mins. Thank you More

by jenfuentes23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ace Games
Mar 22, 2021 -

Nissan of Downtown L.A. responded

We thrive on positive feedback from all our guests and are so happy to hear you always have a pleasant experience. We appreciate your loyalty and look forward to many more years together! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

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