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Nissan of Downtown L.A.

Los Angeles, CA

4.9
987 Reviews

635 W. Washington Blvd,

Los Angeles, CA

90015

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Showing 987 reviews

April 02, 2025

They are very helpful attention to detail keep you informed what's going on with your car Feels Like Home More

by melvinedwards34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Helen Villafranca
April 02, 2025

Great customer service, each visit. Because the cars are built well, I have few visits! More

by JN
Recommend Dealer
Yes
Employees Worked With
Gabriel Perez, Osvaldo Orozco
Apr 02, 2025 -

Nissan of Downtown L.A. responded

While we always enjoy seeing you at Nissan of Downtown LA, we're glad the reliability makes visits outside of routine maintenance few and far between! Safe travels and take care!

April 01, 2025

Hands down the DTLA Nissan dealership is the best yet I’ve experienced! Its chill and ample atmosphere is a welcomed experience and their amenities are simply the best I’ve had in any Nissan dealership. More

by Johannes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Muniz, Sandy Cordero
Apr 02, 2025 -

Nissan of Downtown L.A. responded

Johannes, we're pleased that you enjoyed the atmosphere and amenities at Nissan of Downtown LA! Thank you for your kind words about our team and services. We look forward to welcoming you back again soon!

March 31, 2025

Very nice place, pleasure to be at. While you wait, you have wifi and cofee machine with lot of verity of choice and comfy chairs. A litle loud music and tv, but there are confrance ro More

by Evolkmar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Sobczak, Alan Muniz, Gabriel Perez, Fabian Rivera, Helen Villafranca, David Mares, Sandy Cordero, Osvaldo Orozco
Mar 31, 2025 -

Nissan of Downtown L.A. responded

Thanks for the 5-star review! We're happy to hear you enjoyed your visit and the amenities at Nissan of Downtown LA, and we'll take note of your feedback. Thanks for sharing your experience with us!

March 31, 2025

The service was really great this time that my husband went to take my truck for tuneup. He said that the person was polite and he went out quick More

by orozcomari9194
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Cordero
Apr 01, 2025 -

Nissan of Downtown L.A. responded

We're glad to hear that your husband had a positive experience with our team at Nissan of Downtown LA! It's great to know the service was efficient and courteous. We appreciate your feedback and look forward to serving you again in the future!

March 26, 2025

Service is great good communication. My car got its service done quick and didn’t take that long. More

by MARIAGRC2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Mares
Mar 26, 2025 -

Nissan of Downtown L.A. responded

We're so happy you were satisfied with your service experience at Nissan of Downtown LA! Thanks for taking the time to give us five stars!

March 25, 2025

No matter what day I take my car, it’s always an ease of mind that I can leave my car, head to work and know it’ll be taken care of. More

by vmonroy78
Recommend Dealer
Yes
Employees Worked With
David Mares
Mar 25, 2025 -

Nissan of Downtown L.A. responded

It's great knowing you have peace of mind when bringing your car to Nissan of Downtown LA. We appreciate your trust in our team and look forward to continuing to provide excellent service!

March 25, 2025

Nissan of Downtown L. A cared about my car service needs. They treated my like I’m part of the family. I had to return to have a part put on my car and I was the 20th in li More

by jasond523
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Cordero
Mar 25, 2025 -

Nissan of Downtown L.A. responded

It's wonderful that you felt like family at Nissan of Downtown LA and received such attentive service from Sandy. We're glad your experience was efficient and personalized, even if we were busy! Thank you for the 5-star review!

March 23, 2025

Professional, pleasant, & thorough. Communicated every step of process, keeping me in the loop. Address all my inquiries. More

by bjjla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lizzy Carranza
Mar 24, 2025 -

Nissan of Downtown L.A. responded

Bjjla, keeping our customers informed is important to us, so it's great to know we met your expectations! Thanks for choosing Nissan of Downtown LA!

March 23, 2025

It is always a pleasure to take my car to get serviced, each advisor is always pleasant More

by vmonroy78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Mares
Mar 24, 2025 -

Nissan of Downtown L.A. responded

The team loves to see you at Nissan of Downtown LA! Thanks for the kind words and five stars!

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