
Nissan of Downtown L.A.
Los Angeles, CA
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I went in for an oil change and honestly it was great I went in and out within about an hour and everyone was super helpful especially Alan! Great job Nissan and thank u for the cupón! went in and out within about an hour and everyone was super helpful especially Alan! Great job Nissan and thank u for the cupón! More
Love the Customer Service I've received from Fabian & Helen Thank you for being outstanding! Helen Thank you for being outstanding! More
Outstanding service, Richard from sales and Helen from service will always make sure you have a safe high efficiency ride service will always make sure you have a safe high efficiency ride More
Very efficient and exceptional customer service provided. Amazing dealership with friendly staff, will definitely return. I will definitely recommend to friends Amazing dealership with friendly staff, will definitely return. I will definitely recommend to friends More
Ozzy and Helen were very attentive and transparent. Appreciate the excellent service. Will be coming back for all my car service needs. Appreciate the excellent service. Will be coming back for all my car service needs. More
I had a terrible experience with Nissan of Downtown LA. I feel completely deceived. The dealership made a misleading contract in which, due to their own error, they listed the wrong model of the truck I pu I feel completely deceived. The dealership made a misleading contract in which, due to their own error, they listed the wrong model of the truck I purchased. When I discovered the issue in the paperwork, I went back to the dealership immediately. They brushed it off like it was nothing. After I stated I would take legal action, they sent me a signed letter canceling the contract and instructing me to return the vehicle. But when I followed their instructions and brought the truck back, they told me everything was fine and refused to honor the cancellation. The entire process was incredibly unprofessional. José Escobar, the person who handled my contract, provided awful service. I hope my legal action results in serious consequences for this type of dishonest behavior. More