Nissan of Dearborn

Not a pleasant experience We just leased a Nissan Rogue from this dealer and after all was a bad experience. It started very well in regards of answering all questions over the We just leased a Nissan Rogue from this dealer and after all was a bad experience. It started very well in regards of answering all questions over the phone, especially Melissa and even Amir, the sales consultant was helpful. After we decided to proceed with the lease and set up the appointment, things changed. We arrived 10 min before the scheduled time and informed the receptionist. Amir came to greed us and to start the lease process. He spent not more than 3 minutes with us and disappeared, while we were waiting for the Insurance documents. I had to ask a manager after 20 minutes if the Insurance fax came, of course they came, and from that point Amir spent all together no more than maximum of 15 minutes with us, reviewing the lease agreement, but not knowledgeable to answered simple questions –he asked Dave for help. We spent over 3 hours, 90% waiting (this is our 6 lease agreement and maximum time spent at the dealer was not more than 1.5 hours) and we left with no explanations about the Sirius XM radio promotion, no details about the new car or any other information that a customer expects from a sales consultant. All over was a very unpleasant experience and we will not go back, except to return the vehicle. More

personable Amir is not only one of the best sales person, he actually cares about you as a buyer. If he feels that the sale doesn't make sense, he'll inform you Amir is not only one of the best sales person, he actually cares about you as a buyer. If he feels that the sale doesn't make sense, he'll inform you of other deals available or if something else makes more sense for the type of car your looking for and if it fits your real needs. Whether its price, body style, family, or equipment, Amir knows and cares to tell you about it. I really appreciated his time and services. Thank you! More

Amazing service! I rated All Pro Nissan 5stars because they are awesome! Eddie and Z are fantastic! They went above and beyond to help me get into a car. My situation I rated All Pro Nissan 5stars because they are awesome! Eddie and Z are fantastic! They went above and beyond to help me get into a car. My situation was rough and they were so patient and willing to see me through.. they treated me like I was one of their family members! They didn't give up on me and my situation until I got a car. Thank you Eddie and Z so much! More

Best Staff My husband and I just bought a new car from All Pro Nissan. Samar Taha, our sales person was wonderful. She was professional, understanding and best o My husband and I just bought a new car from All Pro Nissan. Samar Taha, our sales person was wonderful. She was professional, understanding and best of all did not push us to buy. I would recommend her and the entire staff to anyone who is looking for a vehicle. It was a terrific experience. More

Excellent service Thank u to Samar and Mostapha!! I was very pleased the service they provided. They helped me get a good reliable car at a price I could afford. Awesom Thank u to Samar and Mostapha!! I was very pleased the service they provided. They helped me get a good reliable car at a price I could afford. Awesome job guys, I love my car!!!! If u are in the market for a car, I would would hesitate to refer someone to All Pro Nissan More

A Pleasure I just bought my first Nissan from All Pro Nissan. Samar Taha was my sales agent and she was professional, not a typical pushy sales person and a ple I just bought my first Nissan from All Pro Nissan. Samar Taha was my sales agent and she was professional, not a typical pushy sales person and a pleasure to deal with . Tom Fraser was brought in to negotiate a couple of wants on my part and he too was highly professional, honest and straight forward. I have bought several cars in my life and I would have to say this was the easiest and most pleasurable experience ever. I will buy from them again! John Lang More

The Extra Mile I recently purchased a vehicle and it was sent to the service department for detailing. The service department did a great job of detailing and Bill I recently purchased a vehicle and it was sent to the service department for detailing. The service department did a great job of detailing and Bill Gibson showed me how to operate some of the options on my vehicle that I was unsure of. Bill was very patient and even though he was very busy, he still took the time to answer my questions. It is rare to see such quality customer service these days! Bobbi was my salesperson and she was very friendly and helpful. She explored vehicle options with me and once I decided on one, she took the time to go over some of the key features, as well as the maintenance performed. Bobbi even called me the next day to see how I liked my new car! More

New Car Purchase Great buying experience. Little to no pressure. And a great price on a new car. Not to mention, free oil changes (for life)!! Would definitely rec Great buying experience. Little to no pressure. And a great price on a new car. Not to mention, free oil changes (for life)!! Would definitely recommend. More

Great experience Zarha was a great sale rep who help me and my mother out with a new lease. She was helpful tentative and respectful. I would lease another vehicle f Zarha was a great sale rep who help me and my mother out with a new lease. She was helpful tentative and respectful. I would lease another vehicle from her. More