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Nissan of Dearborn
Dearborn, MI
378 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 378 reviews
December 31, 2018
New owners... Now horrible service! Beware! Oil change on my visit, which under the previous lease contract was free, now under new ownership is $60. No letter or communication to inform of the Oil change on my visit, which under the previous lease contract was free, now under new ownership is $60. No letter or communication to inform of the change. Ok, whatever they were giving it for $30. Then for a basic oil change I waited for close to 2 hours... 1 hr and 50 min to be more precise. No sorry, no update to let me know how long it will take nothing. Just an excuse of we only have one person working today... We are not even supposed to be open today... and more b.s. along those lines. Who the xxxx has the time to wait 2 hrs for an oil change where you can go anywhere else for the same price and be out in 15 min. RIP AllPro Nissan. This place is garbage now. More
by Abeee123
Employees Worked With
Amir Al-Homoudi, Aaron Hassell
October 06, 2018
Service rep. changed brake fluid at 30K miles_pads are good Service rep. try to sell you anything (even if your car does NOT need it)...In my case, Service rep said that base on "user manual" I needed to get th Service rep. try to sell you anything (even if your car does NOT need it)...In my case, Service rep said that base on "user manual" I needed to get the brake fluid drained/replaced (on my vehicle with 30K miles.....then later I reviewed the manual (I did not find that recommendation) ...I talked to my co-workers and they told me that If you are female, the service reps always try to sell you everything and anything (even if you do not need it), ......here I am with an additional 10K miles & my original brake pads are still good.....I took my vehicle for another oil change & the same Service rep. at "ALL PRO NISSAN OF DEARBORN" told me that I needed to change the brake fluid.....My reply to him was "You just change the brake fluid at 30K miles, and I have been advised that I did not need the brake fluid changed, and now at 40K you want to change it again, I added I now know that you get the brake fluid changed at the time you get new brake pads & my original brake pads are still good" I went for an "all points/multi point check oil change" BUT Service at All Pro Nissan skipped the "multiple point check & use that time to change the brake fluid and get the charge for it. More
by Adelina
Employees Worked With
Aaron Hassell
August 16, 2018
Expensive I never expected I will be so unhappy after getting my new car. 1 hr after getting the car, I found out Tamaroff Nissan southfield is offering $35/mon I never expected I will be so unhappy after getting my new car. 1 hr after getting the car, I found out Tamaroff Nissan southfield is offering $35/month cheaper and without down. So total price difference was $1750 over 3 years. I believed these guys that this is best they can offer. And for Rogue lease, Nissan All pro is asking $40/ month more than Tamaroff. When I called All pro back again,they said you are lying we dont believe your numbers. Now I recommend to all my friends who are thinking of Nissan, not to go for All pro More
by lost.kutta
Employees Worked With
Amir Al-Homoudi
August 13, 2018
Don't buy anything from them, ever Worst customer service, blatent lies about condition of used vehicles. Sold me a broken car and won't do anything to fix the issue. Will not return Worst customer service, blatent lies about condition of used vehicles. Sold me a broken car and won't do anything to fix the issue. Will not return phone calls. It sickens me that I gave them my money. This car has cost me thousands in mechanical repairs since I bought it a little over a month ago. The sales manager eventually spoke to me, told me they would "help me out" and get them an appraisal. I got the appraisal and now they won't return my calls. Has been going on for over a month now. Avoid at all costs! More
by Jon M
Employees Worked With
Terrance Borthwell, Zahraa Amhaz, Chris Dugan, Mike Gurny
July 31, 2018
Amazing!!! By far one of the nicest dealerships I have been to on my car search. Everyone was so friendly and I spoke with Erika who was more than willing to a By far one of the nicest dealerships I have been to on my car search. Everyone was so friendly and I spoke with Erika who was more than willing to answer all my questions and gave me great customer service. Highly recommend going to All Pro Nissan! More
by Gbaby
Employees Worked With
Erika V
June 02, 2018
Happy Customer Worked with Z at this dealership she worked very hard to get my deal done how i wanted it done. Very pleased with her professionalism., and her aggres Worked with Z at this dealership she worked very hard to get my deal done how i wanted it done. Very pleased with her professionalism., and her aggression towards the sale. The finance team also worked hard on their end. Overall pleased with the experience. More
by Crane930
Employees Worked With
Zahraa Amhaz
May 30, 2018
Highly Recommend Amir A! I bought a Jeep Wrangler from Amir A and everything went very smoothly! In fact I found the car online and Amir sent me even more current pictures (i I bought a Jeep Wrangler from Amir A and everything went very smoothly! In fact I found the car online and Amir sent me even more current pictures (inside and out) to help qualify it's worth, etc. There was even a small cosmetic part missing which Amir helped me replace ASAP. Great dealership and great sales rep! I highly recommend! More
by Chuck123
Employees Worked With
Amir Al-Homoudi
May 27, 2018
Professional and excellent customer service I recently leased a 2018 Rogue from Nissan Dearborn. It was a pleasure to have Belal as my sales representative. He was very helpful, professional and I recently leased a 2018 Rogue from Nissan Dearborn. It was a pleasure to have Belal as my sales representative. He was very helpful, professional and excellent customer service. He is very good with his appointment, good negotiater, and tries his best to make his customer feels that he is belal’s First priority. Thank all pro Nissan for having a such awesome employees like Belal. More
by Mehdi hage
Employees Worked With
Belal
May 16, 2018
Awesome Service and Follow-up! We recently purchased a used 2017 Chrysler 300 C AWD car from All Pro Nissan of Dearborn. We found the car on their website and decided to call before We recently purchased a used 2017 Chrysler 300 C AWD car from All Pro Nissan of Dearborn. We found the car on their website and decided to call before driving over an hour to the the dealership for a test drive. We spoke with Zahraa, known as “Z” who was very knowledgeable and professional. We decided to drive to the dealership to test drive the car and she was a pleasure to work with and made the whole process very easy! We purchased our dream car at a fair price! Zahraa has kept in touch since the purchase to see if we had any questions and make sure we were happy with our, new-to-us car. We thought that was awesome service! If you need a car, give Zahraa a call at All Pro Nissan of Dearborn - you’ll be happy you did! More
by Norma
Employees Worked With
Zahraa Amhaz
April 23, 2018
Excellent service, no pressure Jim Khoury gave the timing and insights required for me to take the best decision I was looking for. Taking the extra length picking me up and delive Jim Khoury gave the timing and insights required for me to take the best decision I was looking for. Taking the extra length picking me up and delivering the car in front of my office. Thanks much for an excellent service. More
by MIDE
Employees Worked With
Jim Khoury, Chris Dugan, Mike Gurny
