Nalley Nissan of Cumming - Service Center

Always there for me. . I will not go anywhere else ..I trust their knowledge..the best . I will not go anywhere else ..I trust their knowledge..the best More

Excellent service. Dan was ready to take the car on time. I was offered a discount coupon o didn’t know existed. Always kept up to date on progress of the. Maintenance Dan was ready to take the car on time. I was offered a discount coupon o didn’t know existed. Always kept up to date on progress of the. Maintenance via text. More

Very knowledgeable and helpful service technician. Timely updates and make sure with the service procedures. Timely updates and make sure with the service procedures. More

I was running late to work due to a bad battery issue so the tech at Nissan installed a new battery & I was in & out in 30 minutes!! Thank you!! the tech at Nissan installed a new battery & I was in & out in 30 minutes!! Thank you!! More

The team was responsive and courteous and all work was done well and timely which is what is expected from the service department at a dealership... That being said, I do not like the hassle with the AI v done well and timely which is what is expected from the service department at a dealership... That being said, I do not like the hassle with the AI voice response when attempting to set an appointment. I had a question that I was told by the AI voice that I would have to ask when I came in. It was to say the lease very frustrating to take over 10 minutes to get a live person to ask a service question that took only a minute to ask and receive an answer! More

I really like the service I receive when I get there, but it never fails that I have to come back every time, because the technicians forgot to reset something on my vehicle. It's getting very frustrat but it never fails that I have to come back every time, because the technicians forgot to reset something on my vehicle. It's getting very frustrating, because I don't have time to keep coming back for something that should've been done the first time. It's usually my oil light haven't been reset and this time it's my check engine light that is still on. More

Nico was great and very informative about what was being done. Overall the service was pretty good. done. Overall the service was pretty good. More

Nikko was very responsible and communicative . He was communicating with me during and after service. He was communicating with me during and after service. More

They were very nice and took care of what I needed in a timely manner timely manner More

This dealership is fantastic! I was greeted promptly when I pulled into the service drive, and they began working on my titan shortly afterwards. Everyone I came across made sure I was greeted promptly when I pulled into the service drive, and they began working on my titan shortly afterwards. Everyone I came across made sure I was being assisted and asked if they could be of help. The customer lounge was spacious, clean and they even had fancy coffee and snacks! I will be getting all of my service work done at Nissan of Cumming from now on. More