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Nalley Nissan of Cumming - Service Center

Cumming, GA

4.7
218 Reviews

218 Reviews of Nalley Nissan of Cumming - Service Center

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February 25, 2024

Very personable and showed concern in what I was there to have completed on my auto More

by Shdbrngeanny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
February 17, 2024

I live in North Georgia, and I will no longer go to the Nissan dealer in Gainesville called Shorkey, they are terrible. I will drive all the way to Buford to go to Nalley because you guys are the best. I p More

by Jewels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nico in service department Janetta in Sales
February 06, 2024

Service advisors are fantastic Did everything they said they would Stayed in touch every step More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
February 05, 2024

They are good but not great as it depends on the service representatives. I had great and worst experiences at this location so team has to work on having right set of people as service representatives. More

by Chaitu1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Feb 14, 2024 -

Nissan of Cumming responded

Thank you for leaving feedback. Please reach out to me at (770) 629-0287 so we may identify ways to improve your experience. Jamey Lathem, Service Manager Nalley Nissan of Cumming

February 03, 2024

I have always been pleased with this dealership! Only disappointing thing was there was no bottled water or any snacks! More

by Baby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen in Service
January 25, 2024

I was in for recall work on a 2009 Frontier & 3 customers told me they drive by 2-4 dealers to get to Nalley. I was very impressed w/ customer satisfaction More

by Mbkrooks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Watkins, Chuck ?
January 24, 2024

Always the best service . Favorite of all I’ve ever been to . Highly recommended. Great team More

by dekaas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey Lathem
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2024

Continuing good and timely service with equally good customer service update contacts and hospitality as well! More

by Ty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey Lathem
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2024

Well organized service department. Friendly personnel, timely service. Quick checkout look forward to using again More

by Vernon
Recommend Dealer
Yes
Employees Worked With
Nicco
January 19, 2024

I went in for an oil change. The service manager was very helpful and very courteous. They got the work done in a very timely manner and the checkout was very quick. More

by Vernon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicco
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