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Nalley Nissan of Cumming - Service Center

Cumming, GA

4.7
212 Reviews

212 Reviews of Nalley Nissan of Cumming - Service Center

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March 11, 2024

Excellent customer service and very attentive. I will continue to bring my vehicle here for service. More

by RGordon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven F
March 09, 2024

Your location provides service quickly before time. I would highly recommend. You are the best. More

by Mansim83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey Lathem
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2024

Each time I’ve taken my car in for service it’s been a breeze. They are accommodating from the moment you walk in until you leave very professional. I highly recommend More

by Vickie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel in Service
February 26, 2024

Very good dealership. I’ve purchased a vehicle here (still have it) and I enjoy going there to have my car serviced. More

by JBF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey Lathem
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2024

Very personable and showed concern in what I was there to have completed on my auto More

by Shdbrngeanny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
February 17, 2024

I live in North Georgia, and I will no longer go to the Nissan dealer in Gainesville called Shorkey, they are terrible. I will drive all the way to Buford to go to Nalley because you guys are the best. I p More

by Jewels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nico in service department Janetta in Sales
February 06, 2024

Service advisors are fantastic Did everything they said they would Stayed in touch every step More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
February 05, 2024

They are good but not great as it depends on the service representatives. I had great and worst experiences at this location so team has to work on having right set of people as service representatives. More

by Chaitu1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Feb 14, 2024 -

Nissan of Cumming responded

Thank you for leaving feedback. Please reach out to me at (770) 629-0287 so we may identify ways to improve your experience. Jamey Lathem, Service Manager Nalley Nissan of Cumming

February 03, 2024

I have always been pleased with this dealership! Only disappointing thing was there was no bottled water or any snacks! More

by Baby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen in Service
January 25, 2024

I was in for recall work on a 2009 Frontier & 3 customers told me they drive by 2-4 dealers to get to Nalley. I was very impressed w/ customer satisfaction More

by Mbkrooks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Watkins, Chuck ?
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