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Nalley Nissan of Cumming - Service Center

Cumming, GA

4.7
212 Reviews
Call Service Center (678) 341-4138

212 Reviews of Nalley Nissan of Cumming - Service Center

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April 16, 2024

The staff is kind and accommodating Car was serviced and finished as promised Waiting room is comfortable More

by mosermom2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I did not work with any of the above
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April 07, 2024

Stephen was great to work with. My car was ready exactly when he said it would be. The area I was able to work in while I waited for my car was very comfortable and clean. More

by Judy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen service
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April 01, 2024

I've been using Nalley since I purchased my SUV. There service department is batting 1000% with me. Keep up the good work! More

by Rogue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Issac
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April 01, 2024

The service was fast, efficient, and the service representatives were very pleasant and explain things that they did with the car. I’m always very happy to see your service people. They always have More

by Pat
Recommend Dealer
Yes
Employees Worked With
Just the people in the service department and one representative in the sales department
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Apr 04, 2024 -

Nissan of Cumming responded

Thank you for taking the time to share your positive experience with us. We're pleased to hear that our team was able to exceed your expectations and provide you with excellent customer service and quality work during your visit to our dealership.

March 31, 2024

This service team has diligently worked to take care of my Armada in a timely manner. Happy with the customer service! More

by Anon33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac, Daniel
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Apr 04, 2024 -

Nissan of Cumming responded

We're grateful for your business and appreciate you choosing our dealership for your automotive needs. We're thrilled to hear that our team was able to provide you with excellent customer service and quality work during your visit.

March 30, 2024

Professional, polite, nice washing your car, clean waiting area, nice assortment of snacks, feel cared about More

by talkalotpw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service person
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Apr 04, 2024 -

Nissan of Cumming responded

Thank you for choosing our dealership for your automotive needs and for sharing your positive experience with us. We're glad to hear that our team was able to provide you with the assistance you needed and we hope to have the opportunity to serve you again in the future.

March 30, 2024

Service department is great ! Can’t rate sales since I have not traded in 7 years and have no plan to trade soon. More

by Tabbott441
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac in service. Fantastic and helpful
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Apr 04, 2024 -

Nissan of Cumming responded

We appreciate your business and are pleased to hear that our team was able to provide you with outstanding customer service and quality work during your visit. Thank you for choosing our dealership for your automotive needs.

March 25, 2024

I was very pleased with the service Nico was very pleasant. I would recommend Nalley Nissan to anyone. The staff are very courteous. More

by monicavaletutto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nico
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Mar 27, 2024 -

Nissan of Cumming responded

Thank you for taking the time to share your positive feedback. Our team works hard to make sure each customer is satisfied, and it's wonderful to hear that we were able to meet your needs. We hope that you will continue to choose our dealership for all of your automotive needs.

March 25, 2024

The service department at Nalley Nissan is second to none. Their knowledge is unmatched when it comes to my trucks and I will only bring my vehicles there for service. The sales department on the other More

by TJ Bousquette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey Lathem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Issac in service
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Apr 04, 2024 -

Nissan of Cumming responded

TJ, I’m glad to hear you’ve had excellent service from our service department. However, it’s clear the sales team did not meet your expectations. We aim for consistency across all departments, and your feedback is crucial for our improvement. I assure you, we take your feedback seriously, and I'd like to discuss any specific concerns with you directly. - Matt Gettys, General Manager, (770) 629-0287

March 17, 2024

Pleasant experience to take my vehicle for service, prompt, courteous and expectations were clear and all issues were fixed promptly. More

by 4arturoaviles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Ferreira
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