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Nalley Nissan of Cumming - Service Center

Cumming, GA

4.7
218 Reviews

218 Reviews of Nalley Nissan of Cumming - Service Center

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August 09, 2024

SERVICE (OIL CHANGE AND TIRE ROTATION) WAS FAST, BUT I ALSO ASKE FOR AIR DEFLECTION PANEL UNDER DRIVER SIDE TO BE REPAIRED, BUT IT WASN'T. I DID NOT HAVE TIME TO SHOW TO ISSAC, BUT WILL BRING UP ON NEXT 6 More

by LUCKYAJA22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ISSAC
August 07, 2024

The service was fast but this is the 1st time I got an oil change and paid $72 but the car was not washed nor vaccumed. More

by Monia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None of the above
August 07, 2024

Charged me full price on oil change when I gave desk a coupon. Caught mistake. More

by BMCGINTY11
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
doesn't apply
August 06, 2024

I was disappointed that after all the service performed, my car was not washed and/or vacuumed at the end. There was no security lining on the floor. More

by Annah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
August 06, 2024

I had a little trouble with making my appointment online. It said it was accepted however it never sent me an email. After calling the dealership, everything after that was a great experience. More

by PLCAIN20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
August 06, 2024

Service was prompt and professional. The agent was knowledgeable and efficient. The waiting lounge is comfortable with a view of the workshop and refreshments. More

by JA2935
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
August 04, 2024

Never had to fix a car before but it was very easy and everyone was very nice. More

by LAURSBURY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven in service
August 04, 2024

Services are expensive and quality is no where close to price paid for the service. More

by PKTYAGI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
August 04, 2024

Well managed and performed. Information accurately provided and service executed timely. Good customer service and dupport More

by FLEITE02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey Lathem
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2024

Steven was professional and helpful. I will ask for him again. That made a difference. More

by 1mattschoessler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
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