Nalley Nissan of Cumming - Service Center

Everyone was and is extremely helpful, professional, and knowledgeable. I enjoyed the waiting area very comfortable!!! knowledgeable. I enjoyed the waiting area very comfortable!!! More

Steven at the service department is the main reason I use the dealership. He always greats me right when I show up and makes sure I get the best service and price possible. The best service department in the the dealership. He always greats me right when I show up and makes sure I get the best service and price possible. The best service department in the area in my opinion. More

Steve(think that’s right) my service tech ran all the diagnostics he could so I could take my road-trip with no worries. Checked all the things I brought up. I appreciate being able to take my trip with diagnostics he could so I could take my road-trip with no worries. Checked all the things I brought up. I appreciate being able to take my trip without worries. More

A clean and customer oriented service station. Reviewed and advised on way forward. Truly appreciate your service personnel. Reviewed and advised on way forward. Truly appreciate your service personnel. More

Very good and professional. Wait time not long Will be back for next service time Wait time not long Will be back for next service time More

too many rules on this part of your survey, remove this step and i would be much happier. 15 word minimum? step and i would be much happier. 15 word minimum? More

My salesperson, Eugene, was great. The service department was better than the last time. The biggest disappointment was the overall hospitality area. There was no bottled water or drin The service department was better than the last time. The biggest disappointment was the overall hospitality area. There was no bottled water or drinks in the refrigerator. Only the hot drink machine was working. There was absolutely nothing in the snack baskets. This is the third time that I had to visit Nalley, the same on those times, too. More

Always courteous - due to my work schedule I drop in sometimes without an appointment. They never hold it against me! sometimes without an appointment. They never hold it against me! More

Very good. . the staff is very supportive and delivered car on time as they mentioned . the staff is very supportive and delivered car on time as they mentioned More

Air conditioner problem wasn’t one of the usual problems so suggested I bring my vehicle back when they get their loaner fleet in so I can leave it with them a few days. Very helpful. so suggested I bring my vehicle back when they get their loaner fleet in so I can leave it with them a few days. Very helpful. More