Nalley Nissan of Cumming - Service Center

My salesperson, Eugene, was great. The service department was better than the last time. The biggest disappointment was the overall hospitality area. There was no bottled water or drin The service department was better than the last time. The biggest disappointment was the overall hospitality area. There was no bottled water or drinks in the refrigerator. Only the hot drink machine was working. There was absolutely nothing in the snack baskets. This is the third time that I had to visit Nalley, the same on those times, too. More

Always courteous - due to my work schedule I drop in sometimes without an appointment. They never hold it against me! sometimes without an appointment. They never hold it against me! More

Very good. . the staff is very supportive and delivered car on time as they mentioned . the staff is very supportive and delivered car on time as they mentioned More

Air conditioner problem wasn’t one of the usual problems so suggested I bring my vehicle back when they get their loaner fleet in so I can leave it with them a few days. Very helpful. so suggested I bring my vehicle back when they get their loaner fleet in so I can leave it with them a few days. Very helpful. More

SERVICE (OIL CHANGE AND TIRE ROTATION) WAS FAST, BUT I ALSO ASKE FOR AIR DEFLECTION PANEL UNDER DRIVER SIDE TO BE REPAIRED, BUT IT WASN'T. I DID NOT HAVE TIME TO SHOW TO ISSAC, BUT WILL BRING UP ON NEXT 6 ALSO ASKE FOR AIR DEFLECTION PANEL UNDER DRIVER SIDE TO BE REPAIRED, BUT IT WASN'T. I DID NOT HAVE TIME TO SHOW TO ISSAC, BUT WILL BRING UP ON NEXT 6 MONTH OIL CHANGE... More

The service was fast but this is the 1st time I got an oil change and paid $72 but the car was not washed nor vaccumed. oil change and paid $72 but the car was not washed nor vaccumed. More

Charged me full price on oil change when I gave desk a coupon. Caught mistake. coupon. Caught mistake. More

I was disappointed that after all the service performed, my car was not washed and/or vacuumed at the end. There was no security lining on the floor. my car was not washed and/or vacuumed at the end. There was no security lining on the floor. More

I had a little trouble with making my appointment online. It said it was accepted however it never sent me an email. After calling the dealership, everything after that was a great experience. It said it was accepted however it never sent me an email. After calling the dealership, everything after that was a great experience. More

Service was prompt and professional. The agent was knowledgeable and efficient. The waiting lounge is comfortable with a view of the workshop and refreshments. The agent was knowledgeable and efficient. The waiting lounge is comfortable with a view of the workshop and refreshments. More