Nissan of Costa Mesa - Service Center

Car check Jamie totally took care of me! Even going herself to pick up my finished car & bringing up front for me to take! I do need new brakes but cannot affor Jamie totally took care of me! Even going herself to pick up my finished car & bringing up front for me to take! I do need new brakes but cannot afford at the moment! My husband said we could get cheaper somewhere else! Otherwise I have total confidence in Orange Coast Nissan! I bought my car there in 2015 & have had only one minor transmission issue that solved itself or went away!! That is why I took it in a couple weeks ago!! More

Horrible service. Horrible and unprofessional service. On hold for more than 30 minutes on the phone. No update on arrival of parts. Rude and arrogant service manager Horrible and unprofessional service. On hold for more than 30 minutes on the phone. No update on arrival of parts. Rude and arrogant service manager. Do not use this dealership. More

Perfect That was a nice experience nissan costa mesa. Staff are friendly. They just change my shock which i didnt knew that was broken. They are honest and v That was a nice experience nissan costa mesa. Staff are friendly. They just change my shock which i didnt knew that was broken. They are honest and very helpful. More

Terrific customer service- friendly and clear communication Friendly from start to finish- from the smiling young lady greeter to the senior tech who had me ride along in the car to clarify my concerns Friendly from start to finish- from the smiling young lady greeter to the senior tech who had me ride along in the car to clarify my concerns More

Great customer service Excelent people willing to help and good follow up the girl that assisted me was so friendly and nice. I wlll bring my car to this place all the time Excelent people willing to help and good follow up the girl that assisted me was so friendly and nice. I wlll bring my car to this place all the time More

Good Service Department Marlon and others in Service have done a good job for me over the years with friendliness and professionalism. The techs have done solid work without Marlon and others in Service have done a good job for me over the years with friendliness and professionalism. The techs have done solid work without any issues. More

Great Customer Service! I love the service department they really took care of me. Appreciate everyone there. Jamie is awesome she really helped me out with my service. I wil I love the service department they really took care of me. Appreciate everyone there. Jamie is awesome she really helped me out with my service. I will definitely come back! More

Exceptional Customer Service Staff was super friendly & I was assisted immediately upon arrival to have my car serviced. My car was ready within the time frame I was told. I was v Staff was super friendly & I was assisted immediately upon arrival to have my car serviced. My car was ready within the time frame I was told. I was very pleased with the high quality of service I received! More

Worst customer service experience from the Service departmen Worst customer service from the Service department, especially from Ryan, the manager. They don't care about how customers feel or what we think! Goin Worst customer service from the Service department, especially from Ryan, the manager. They don't care about how customers feel or what we think! Going somewhere else for repairs! More

Excellent customer service I loved this dealer because of their promotional Advantage oil package. Today I learned it expired and they no longer have the promotion, however they I loved this dealer because of their promotional Advantage oil package. Today I learned it expired and they no longer have the promotion, however they still have the best prices. Everytime I return I am helped right away and every employee ensures that i am completly satisfied. They compensate for the wait with great coffee, popcorn, wifi, and even provide chargers. I've been here 3 times and will continue to come back when i'm in town because Orange Coast Nissan truly keeps their customer promise. They have truly exceededy expectations! More