Back

Nissan of Costa Mesa - Service Center

Costa Mesa, CA

5.0
44 Reviews

44 Reviews of Nissan of Costa Mesa - Service Center

Sort by
December 10, 2024

I had an outstanding service experience at Nissan of Costa Mesa . Ali clearly explained the services my vehicle needed and kept me informed throughout the process. I’ll definitely return for future main More

by Comolettiphyls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali
Dec 12, 2024 -

Nissan of Costa Mesa responded

Thank you so much for sharing your feedback! We're thrilled to hear that you had an outstanding service experience at Nissan of Costa Mesa. It's great to know that Ali provided clear communication and kept you informed throughout the process. We truly appreciate your trust in us and look forward to serving you for your future maintenance needs. See you soon!

December 04, 2024

Ali in service is the best! Brought in our car for a new battery. He was incredibly helpful and made the whole process smooth and quick. We’ll definitely be coming here for othe More

by Beltranc89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali Mortada
Dec 05, 2024 -

Nissan of Costa Mesa responded

Thank you so much for your kind words! We're thrilled to hear that Ali made your experience smooth and quick. We look forward to serving you again at Nissan of Costa Mesa for any future needs!

Dec 05, 2024 -

Nissan of Costa Mesa responded

Thank you so much for your kind words! We're thrilled to hear that Ali made your experience smooth and quick. We look forward to serving you again at Nissan of Costa Mesa for any future needs!

November 14, 2024

Ali @ the front desk was so polite, professional & friendly! Service was fast & with the points system, also a great deal! A pleasure to service my car here! More

by Sandrakmarcus1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali
Nov 18, 2024 -

Nissan of Costa Mesa responded

Thank you so much for your wonderful review! We're thrilled to hear that Ali provided such excellent service and that you had a positive experience with our service team at Nissan of Costa Mesa. We look forward to continuing to serve you and your car in the future. Thanks again for choosing us! 😊

September 20, 2024

Recomiendo a este lugar, son muy profesionales y me ayudan con sus cupones. Muchas gracias chicos por su gran trabajo. More

by cardozogabriela347
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
YASER NAHLEH
5.0
This rating includes all reviews, with more weight given to recent reviews.
MICHAEL SIKLAWI
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edward Gutierrez, Amera selim, Dan Pantalia
Sep 23, 2024 -

Nissan of Costa Mesa responded

Gracias nuevamente por tomarse el tiempo para contarnos cómo fui tu servicio. Su recomendación significa mucho para nosotros y estamos muy felices de haberla ganado. ¡Qué tengas un lindo día!

October 22, 2019

Parts Department All went well. Got part needed with no problem. Employee very knowledgeable and assisted with repair of my device. I will return to this location befo More

by BKamp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natasha Andres
Nov 21, 2024 -

Nissan of Costa Mesa responded

Thank you for your feedback! We’re glad to hear everything went smoothly and that our team was able to assist you with your repair. We truly appreciate your decision to return to Nissan of Costa Mesa and look forward to serving you again in the future. Your satisfaction is important to us!

October 08, 2019

I went down to Orange Coast Nissan without an appointment. My a/c wouldn't turn off. I left it there overnight. Wyatt was a great help and very professional. After inspecting my 2016Rogue Iit nee More

by Joey B.
Recommend Dealer
Yes
Employees Worked With
Wyatt Applebury
Nov 21, 2024 -

Nissan of Costa Mesa responded

Thank you for sharing your experience! We’re glad Wyatt was able to assist you professionally and that we could take care of your 2016 Rogue’s needs. It’s great to hear that everything was handled efficiently and at a fair price. We appreciate your trust in us and look forward to serving you again in the future!

October 02, 2019

Usually friendly service but standard Oil Change price went up 50%. Was $40. Now $60. I understand they need to make money but this is too steep of a hike. More

by PG
Recommend Dealer
Yes
Employees Worked With
Other
Nov 21, 2024 -

Nissan of Costa Mesa responded

Thank you for your feedback! We appreciate your continued trust in our service, and we understand your concerns regarding the price increase. Our goal is to provide high-quality service, and sometimes adjustments in pricing are necessary to reflect rising costs. We’re sorry if this change feels steep, and we’ll take your feedback into account. We hope to continue providing you with excellent service and value in the future.

September 06, 2019

Best customer service you can get Right away very polite and professional. Genuinely cares about the customer. Recommended what I needed and only what I really needed and encouraged me More

by MC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie
Nov 21, 2024 -

Nissan of Costa Mesa responded

Thank you for your amazing feedback! We’re so glad to hear that you felt well taken care of and appreciated our transparent and honest approach to your service needs. Your trust and satisfaction mean the world to us, and we’re happy to know that you had a positive experience with both our team and our facilities. We look forward to seeing you again for your next service, and we’ll continue to provide you with the same care and professionalism.

July 26, 2019

Quick and easy. Maya Picazo was very helpful and took care of all my questions/concerns. Greater my daughter with a great smile and got us in and out. Maya is very More

by Ramjc13212629
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maya Picazo
Nov 21, 2024 -

Nissan of Costa Mesa responded

Thank you for the wonderful feedback! We’re so glad to hear that Maya provided excellent customer service and made your experience enjoyable. We appreciate your kind words and look forward to welcoming you back for any future needs!

July 03, 2019

Overall Satisfied Incredible service! I felt well taken care of, especially by Jaime as usual! Only reason for lower rating is the price was so far beyond what I typ More

by HonestVoice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jaime
Jul 18, 2019 -

Nissan of Costa Mesa responded

Hello Honest Voice, thank you for taking the time to tell us about your experience. We are happy to hear our service team has provided you with great customer service! I will review our pricing and the processes in providing pricing with our service manager! If we can assist you with anything else please let me know! -Natasha Andres Owner Loyalty Manager 714-444-4220.