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Nissan of Costa Mesa - Service Center

Costa Mesa, CA

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22 Reviews
Call Service Center (714) 844-5391

22 Reviews of Nissan of Costa Mesa - Service Center

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July 19, 2017

Worst customer service experience from the Service departmen Worst customer service from the Service department, especially from Ryan, the manager. They don't care about how customers feel or what we think! Goin More

by elsa2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan
Report | Print
Nov 21, 2024 -

Nissan of Costa Mesa responded

We’re truly sorry to hear about your negative experience. We take customer feedback seriously, and we’re committed to providing excellent service. We understand your frustration, and we’d like to assure you that we are working under new management to improve the overall experience for all of our customers. We’d love the opportunity to address your concerns personally. Please feel free to reach out to us directly so we can make things right.

Nov 21, 2024 -

Nissan of Costa Mesa responded

We’re truly sorry to hear about your negative experience. We take customer feedback seriously, and we’re committed to providing excellent service. We understand your frustration, and we’d like to assure you that we are working under new management to improve the overall experience for all of our customers. We’d love the opportunity to address your concerns personally. Please feel free to reach out to us directly so we can make things right.

March 27, 2017

Excellent customer service I loved this dealer because of their promotional Advantage oil package. Today I learned it expired and they no longer have the promotion, however they More

by Brenda Viridiana Balderas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damiana
Report | Print
Nov 21, 2024 -

Nissan of Costa Mesa responded

Thank you so much for your kind words! We truly appreciate your loyalty and are glad to hear that you've had such a positive experience with us. While we no longer offer the Advantage oil package, we're committed to providing the best prices and service to all of our customers. It's our goal to exceed expectations every time, and we're so happy to hear that we’ve been able to do that for you. We look forward to welcoming you back whenever you're in town! Thank you again for choosing Nissan of Costa Mesa.

Nov 21, 2024 -

Nissan of Costa Mesa responded

Thank you so much for your kind words! We truly appreciate your loyalty and are glad to hear that you've had such a positive experience with us. While we no longer offer the Advantage oil package, we're committed to providing the best prices and service to all of our customers. It's our goal to exceed expectations every time, and we're so happy to hear that we’ve been able to do that for you. We look forward to welcoming you back whenever you're in town! Thank you again for choosing Nissan of Costa Mesa.

Nov 21, 2024 -

Nissan of Costa Mesa responded

Thank you so much for your kind words! We truly appreciate your loyalty and are glad to hear that you've had such a positive experience with us. While we no longer offer the Advantage oil package, we're committed to providing the best prices and service to all of our customers. It's our goal to exceed expectations every time, and we're so happy to hear that we’ve been able to do that for you. We look forward to welcoming you back whenever you're in town! Thank you again for choosing Nissan of Costa Mesa.

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