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Nissan of Costa Mesa - Service Center

Costa Mesa, CA

5.0
41 Reviews

41 Reviews of Nissan of Costa Mesa - Service Center

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September 20, 2024

Recomiendo a este lugar, son muy profesionales y me ayudan con sus cupones. Muchas gracias chicos por su gran trabajo. More

by cardozogabriela347
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
YASER NAHLEH
5.0
This rating includes all reviews, with more weight given to recent reviews.
MICHAEL SIKLAWI
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edward Gutierrez, Amera selim, Dan Pantalia
Sep 23, 2024 -

Nissan of Costa Mesa responded

Gracias nuevamente por tomarse el tiempo para contarnos cómo fui tu servicio. Su recomendación significa mucho para nosotros y estamos muy felices de haberla ganado. ¡Qué tengas un lindo día!

October 22, 2019

Parts Department All went well. Got part needed with no problem. Employee very knowledgeable and assisted with repair of my device. I will return to this location befo More

by BKamp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natasha Andres
Nov 21, 2024 -

Nissan of Costa Mesa responded

Thank you for your feedback! We’re glad to hear everything went smoothly and that our team was able to assist you with your repair. We truly appreciate your decision to return to Nissan of Costa Mesa and look forward to serving you again in the future. Your satisfaction is important to us!

October 08, 2019

I went down to Orange Coast Nissan without an appointment. My a/c wouldn't turn off. I left it there overnight. Wyatt was a great help and very professional. After inspecting my 2016Rogue Iit nee More

by Joey B.
Recommend Dealer
Yes
Employees Worked With
Wyatt Applebury
Nov 21, 2024 -

Nissan of Costa Mesa responded

Thank you for sharing your experience! We’re glad Wyatt was able to assist you professionally and that we could take care of your 2016 Rogue’s needs. It’s great to hear that everything was handled efficiently and at a fair price. We appreciate your trust in us and look forward to serving you again in the future!

October 02, 2019

Usually friendly service but standard Oil Change price went up 50%. Was $40. Now $60. I understand they need to make money but this is too steep of a hike. More

by PG
Recommend Dealer
Yes
Employees Worked With
Other
Nov 21, 2024 -

Nissan of Costa Mesa responded

Thank you for your feedback! We appreciate your continued trust in our service, and we understand your concerns regarding the price increase. Our goal is to provide high-quality service, and sometimes adjustments in pricing are necessary to reflect rising costs. We’re sorry if this change feels steep, and we’ll take your feedback into account. We hope to continue providing you with excellent service and value in the future.

September 06, 2019

Best customer service you can get Right away very polite and professional. Genuinely cares about the customer. Recommended what I needed and only what I really needed and encouraged me More

by MC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie
Nov 21, 2024 -

Nissan of Costa Mesa responded

Thank you for your amazing feedback! We’re so glad to hear that you felt well taken care of and appreciated our transparent and honest approach to your service needs. Your trust and satisfaction mean the world to us, and we’re happy to know that you had a positive experience with both our team and our facilities. We look forward to seeing you again for your next service, and we’ll continue to provide you with the same care and professionalism.

July 26, 2019

Quick and easy. Maya Picazo was very helpful and took care of all my questions/concerns. Greater my daughter with a great smile and got us in and out. Maya is very More

by Ramjc13212629
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maya Picazo
Nov 21, 2024 -

Nissan of Costa Mesa responded

Thank you for the wonderful feedback! We’re so glad to hear that Maya provided excellent customer service and made your experience enjoyable. We appreciate your kind words and look forward to welcoming you back for any future needs!

July 03, 2019

Overall Satisfied Incredible service! I felt well taken care of, especially by Jaime as usual! Only reason for lower rating is the price was so far beyond what I typ More

by HonestVoice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jaime
Jul 18, 2019 -

Nissan of Costa Mesa responded

Hello Honest Voice, thank you for taking the time to tell us about your experience. We are happy to hear our service team has provided you with great customer service! I will review our pricing and the processes in providing pricing with our service manager! If we can assist you with anything else please let me know! -Natasha Andres Owner Loyalty Manager 714-444-4220.

May 02, 2019

Muy buen servicio atienden de muy buen modo a uno tienen un excelente costumer service desde la primera vez que fui me gusto y lo recomendaría More

by Fcotellez0213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlon
Nov 21, 2024 -

Nissan of Costa Mesa responded

¡Muchas gracias por tu excelente comentario! Nos alegra mucho saber que recibiste un buen servicio y que nuestro equipo te atendió de manera profesional. Apreciamos que nos recomiendes y esperamos seguir ofreciéndote una experiencia tan positiva en tus futuras visitas. ¡Gracias por confiar en nosotros!

January 15, 2019

Great service Department Jamie at the service department is absolutely fantastic. Great customer service and very knowledgeable! First class experience that I would recommend More

by Johnny g
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Maisano
Nov 21, 2024 -

Nissan of Costa Mesa responded

Thank you for your kind words! We’re thrilled to hear that Jamie provided you with fantastic service and a first-class experience. We take pride in our team’s knowledge and friendliness, and it’s great to know that it made a difference for you. We appreciate your recommendation and look forward to serving you again!

December 26, 2018

P0lite, efficient and very professional. Friendly, efficient and professional. Wyatt took us immediately, went over the process and recognized the value of my time. Gave me an estimate of cos More

by JAY MARCUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wyatt
Nov 21, 2024 -

Nissan of Costa Mesa responded

Thank you for your kind words! We're glad to hear that Wyatt provided friendly, efficient, and professional service. We truly value your time, and it’s great to know that everything went smoothly with your car service. We look forward to assisting you again in the future!