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Nissan of Costa Mesa - Service Center

Costa Mesa, CA

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22 Reviews

22 Reviews of Nissan of Costa Mesa - Service Center

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December 26, 2018

P0lite, efficient and very professional. Friendly, efficient and professional. Wyatt took us immediately, went over the process and recognized the value of my time. Gave me an estimate of cos More

by JAY MARCUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wyatt
Nov 21, 2024 -

Nissan of Costa Mesa responded

Thank you for your kind words! We're glad to hear that Wyatt provided friendly, efficient, and professional service. We truly value your time, and it’s great to know that everything went smoothly with your car service. We look forward to assisting you again in the future!

December 19, 2018

Great sales and service We have purchased 5 Nissans from this dealer. Very friendly and no pressure. After buying see Jamie in service for all your maintenance needs. She More

by Rumblebee3131
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie in service
Nov 21, 2024 -

Nissan of Costa Mesa responded

Thank you so much for your continued trust in us and for sharing your positive experience! We truly appreciate your loyalty over the years and are glad to hear that Jamie has been such a great help with your service needs. We look forward to serving you for many more years to come!

December 11, 2018

Car check Jamie totally took care of me! Even going herself to pick up my finished car & bringing up front for me to take! I do need new brakes but cannot affor More

by Nissangal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie
Nov 21, 2024 -

Nissan of Costa Mesa responded

Thank you so much for your kind words! We're thrilled to hear that Jamie took such great care of you and that your experience with Nissan has been a positive one overall. We understand that cost can be a factor when it comes to repairs, and we appreciate your trust in us for your service needs. We’re always here to help when you're ready, and we look forward to continuing to serve you with the same confidence and quality service you've come to expect. Thank you for being a valued customer!

November 27, 2018

Horrible service. Horrible and unprofessional service. On hold for more than 30 minutes on the phone. No update on arrival of parts. Rude and arrogant service manager More

by Tommy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
All
Nov 21, 2024 -

Nissan of Costa Mesa responded

We sincerely apologize for your frustrating experience and appreciate you bringing this to our attention. This is certainly not the level of service we strive to provide. We understand how important it is to receive timely updates and professional communication. We would love the opportunity to address your concerns directly and ensure that this doesn't happen again. Please feel free to reach out to us directly so we can resolve the situation to your satisfaction. Thank you for your feedback, and we hope to regain your trust in the future.

August 13, 2018

Perfect That was a nice experience nissan costa mesa. Staff are friendly. They just change my shock which i didnt knew that was broken. They are honest and v More

by Aerox21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime
Nov 21, 2024 -

Nissan of Costa Mesa responded

Thank you for your kind words! We're glad to hear you had a great experience with our team at Nissan of Costa Mesa. Our staff takes pride in being friendly, honest, and helpful, ensuring your vehicle gets the care it needs. We're happy we could assist with your shock replacement and keep your car in great shape. See you next time! 🚗😊

August 08, 2018

Terrific customer service- friendly and clear communication Friendly from start to finish- from the smiling young lady greeter to the senior tech who had me ride along in the car to clarify my concerns More

by Go rogue or go home
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wyatt and I wish I knew the names of others
Nov 21, 2024 -

Nissan of Costa Mesa responded

Thank you for sharing your experience! We're delighted to hear that our team, from the warm welcome at the start to the attentive care from our senior tech, made your visit a positive one. Your satisfaction is our priority, and we’re here whenever you need us. See you next time! 😊🚗

Nov 21, 2024 -

Nissan of Costa Mesa responded

Thank you for sharing your experience! We're delighted to hear that our team, from the warm welcome at the start to the attentive care from our senior tech, made your visit a positive one. Your satisfaction is our priority, and we’re here whenever you need us. See you next time! 😊🚗

Nov 21, 2024 -

Nissan of Costa Mesa responded

Thank you for sharing your experience! We're delighted to hear that our team, from the warm welcome at the start to the attentive care from our senior tech, made your visit a positive one. Your satisfaction is our priority, and we’re here whenever you need us. See you next time! 😊🚗

July 13, 2018

Great customer service Excelent people willing to help and good follow up the girl that assisted me was so friendly and nice. I wlll bring my car to this place all the time More

by Nissanversa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JESSICA AGRESTI
Nov 21, 2024 -

Nissan of Costa Mesa responded

Thank you for the wonderful review! We're so glad to hear that our team provided you with excellent service. It's great to know you had such a positive experience with our staff, and we truly appreciate your trust in us. We look forward to taking care of your car again in the future! 😊🚗

Nov 21, 2024 -

Nissan of Costa Mesa responded

Thank you for the wonderful review! We're so glad to hear that our team provided you with excellent service. It's great to know you had such a positive experience with our staff, and we truly appreciate your trust in us. We look forward to taking care of your car again in the future! 😊🚗

Nov 21, 2024 -

Nissan of Costa Mesa responded

Thank you for the wonderful review! We're so glad to hear that our team provided you with excellent service. It's great to know you had such a positive experience with our staff, and we truly appreciate your trust in us. We look forward to taking care of your car again in the future! 😊🚗

June 06, 2018

Good Service Department Marlon and others in Service have done a good job for me over the years with friendliness and professionalism. The techs have done solid work without More

by Carguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlon
Nov 21, 2024 -

Nissan of Costa Mesa responded

Thank you for your kind review! We're so glad to hear that Marlon and the service team have consistently provided you with great service over the years. We truly appreciate your trust and loyalty, and we're always here to help with any of your vehicle needs. Looking forward to serving you again soon! 😊

Nov 21, 2024 -

Nissan of Costa Mesa responded

Thank you for your kind review! We're so glad to hear that Marlon and the service team have consistently provided you with great service over the years. We truly appreciate your trust and loyalty, and we're always here to help with any of your vehicle needs. Looking forward to serving you again soon! 😊

June 05, 2018

Great Customer Service! I love the service department they really took care of me. Appreciate everyone there. Jamie is awesome she really helped me out with my service. I wil More

by Ippo24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie
Nov 21, 2024 -

Nissan of Costa Mesa responded

Thank you for your kind words! We're so glad to hear that Jamie and our service department took great care of you. It's wonderful to know that you had such a positive experience, and we truly appreciate your feedback. We look forward to serving you again in the future! 😊

Nov 21, 2024 -

Nissan of Costa Mesa responded

Thank you for your kind words! We're so glad to hear that Jamie and our service department took great care of you. It's wonderful to know that you had such a positive experience, and we truly appreciate your feedback. We look forward to serving you again in the future! 😊

Nov 21, 2024 -

Nissan of Costa Mesa responded

Thank you for your kind words! We're so glad to hear that Jamie and our service department took great care of you. It's wonderful to know that you had such a positive experience, and we truly appreciate your feedback. We look forward to serving you again in the future! 😊

June 05, 2018

Exceptional Customer Service Staff was super friendly & I was assisted immediately upon arrival to have my car serviced. My car was ready within the time frame I was told. I was v More

by Letyperez18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie
Nov 21, 2024 -

Nissan of Costa Mesa responded

Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with our friendly staff and that your car was serviced efficiently and on time. We always aim to provide high-quality service, and we're so glad we met your expectations. We look forward to assisting you again in the future! 😊

Nov 21, 2024 -

Nissan of Costa Mesa responded

Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with our friendly staff and that your car was serviced efficiently and on time. We always aim to provide high-quality service, and we're so glad we met your expectations. We look forward to assisting you again in the future! 😊

Nov 21, 2024 -

Nissan of Costa Mesa responded

Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with our friendly staff and that your car was serviced efficiently and on time. We always aim to provide high-quality service, and we're so glad we met your expectations. We look forward to assisting you again in the future! 😊