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Nissan of Costa Mesa

Costa Mesa, CA

4.7
92 Reviews
Nissan of Costa Mesa is your local source for all your automotive needs. For a new or used Nissan in Orange County, visit Nissan of Cost Mesa Orange CA! We carry all the latest models, and our expert sales staff will help you find the perfect vehicle for your lifestyle. Nissan of Cost Mesa is one of the leading Nissan dealerships in the located in Orange County serving Huntington Beach, Irvine, Garden Grove, Cerritos, Buena Park in Orange County area, offering excellent customer service, a friendly environment, attractive financing options, and great cars!
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2850 Harbor Blvd

Costa Mesa, CA

92626

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Showing 92 reviews

May 22, 2017

Crooks! Bait and Switch Scam At the end of January 2017 I was ready to purchase a used car. I had been pre-financed through a large and reputable company. I enlisted my brother-i More

by Unhappy Customet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Ingram
Nov 21, 2024 -

Nissan of Costa Mesa responded

We sincerely apologize for the experience you had, and we understand your frustration. We want to assure you that we take feedback like yours seriously, and recent changes in management are focused on improving the customer experience and ensuring transparency throughout the process. It is never our intention to mislead or inconvenience our customers, and we deeply regret that you were affected by this. We are currently reviewing all customer concerns to improve our practices and ensure this does not happen again. We appreciate your patience and hope that, in time, you will give us another opportunity to restore your confidence in our dealership. Please feel free to reach out to us directly so that we can work to resolve any remaining issues.

Nov 21, 2024 -

Nissan of Costa Mesa responded

We sincerely apologize for the experience you had, and we understand your frustration. We want to assure you that we take feedback like yours seriously, and recent changes in management are focused on improving the customer experience and ensuring transparency throughout the process. It is never our intention to mislead or inconvenience our customers, and we deeply regret that you were affected by this. We are currently reviewing all customer concerns to improve our practices and ensure this does not happen again. We appreciate your patience and hope that, in time, you will give us another opportunity to restore your confidence in our dealership. Please feel free to reach out to us directly so that we can work to resolve any remaining issues.

Nov 21, 2024 -

Nissan of Costa Mesa responded

We sincerely apologize for the experience you had, and we understand your frustration. We want to assure you that we take feedback like yours seriously, and recent changes in management are focused on improving the customer experience and ensuring transparency throughout the process. It is never our intention to mislead or inconvenience our customers, and we deeply regret that you were affected by this. We are currently reviewing all customer concerns to improve our practices and ensure this does not happen again. We appreciate your patience and hope that, in time, you will give us another opportunity to restore your confidence in our dealership. Please feel free to reach out to us directly so that we can work to resolve any remaining issues.

March 27, 2017

Excellent customer service I loved this dealer because of their promotional Advantage oil package. Today I learned it expired and they no longer have the promotion, however they More

by Brenda Viridiana Balderas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damiana
Nov 21, 2024 -

Nissan of Costa Mesa responded

Thank you so much for your kind words! We truly appreciate your loyalty and are glad to hear that you've had such a positive experience with us. While we no longer offer the Advantage oil package, we're committed to providing the best prices and service to all of our customers. It's our goal to exceed expectations every time, and we're so happy to hear that we’ve been able to do that for you. We look forward to welcoming you back whenever you're in town! Thank you again for choosing Nissan of Costa Mesa.

Nov 21, 2024 -

Nissan of Costa Mesa responded

Thank you so much for your kind words! We truly appreciate your loyalty and are glad to hear that you've had such a positive experience with us. While we no longer offer the Advantage oil package, we're committed to providing the best prices and service to all of our customers. It's our goal to exceed expectations every time, and we're so happy to hear that we’ve been able to do that for you. We look forward to welcoming you back whenever you're in town! Thank you again for choosing Nissan of Costa Mesa.

Nov 21, 2024 -

Nissan of Costa Mesa responded

Thank you so much for your kind words! We truly appreciate your loyalty and are glad to hear that you've had such a positive experience with us. While we no longer offer the Advantage oil package, we're committed to providing the best prices and service to all of our customers. It's our goal to exceed expectations every time, and we're so happy to hear that we’ve been able to do that for you. We look forward to welcoming you back whenever you're in town! Thank you again for choosing Nissan of Costa Mesa.

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