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Nissan of Cool Springs

Franklin, TN

4.8
2,113 Reviews

212 Comtide Court

Franklin, TN

37067

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2,113 Reviews of Nissan of Cool Springs

September 21, 2019

Best Test Drive with the fat man lean Absolutely love this dealership no hurry no worry type interactions John Chorba was fantastic answered all my questions and made sure I was comfortabl More

by Joshua T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Chorba
Sep 24, 2019 -

Nissan of Cool Springs responded

Hello Joshua, thank you for your great feedback! John and our team here at Nissan of Cool Springs sets a high standard of excellent customer service and we're glad to hear your experience reflected this. If there is anything else we may do to assist you, please do not hesitate to reach out! Best Regards, Amber Amarx (615) 861-8514

September 18, 2019

Service Nissan of Coolsprings is a great place to have your service done on your vehicles. Work was done quickly and correctly. Great people to know! More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Hepler, Melissa Potts, Jenifer Spaulding, J.R. Richardson, Courtney Jassby
Sep 19, 2019 -

Nissan of Cool Springs responded

Tom, thank you for your positive review. It is great to hear that everything was completed quickly and to your satisfaction! We're glad that you found our team here at Nissan of Cool Springs so helpful.

September 15, 2019

First come first serve It was first come first serve So I don’t have to wait long time And every thing was inspected in time Not lot of charge It was worth it More

by Narway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
E Price, Mack Allen, Donald Bell, Rene Brown, Jimmy Hudson, Scott Mitchell, James Haynes, Ryan Mayfield, Lance Carney, Donell Harris
Sep 25, 2019 -

Nissan of Cool Springs responded

Thank you for taking the time to leave us a review! We appreciate your business and hope to see you soon! Amber Marx Owner Loyalty Manager

September 14, 2019

Service Rep was wonderful!!! Courtney our service rep was wonderful. Couldn’t have been treated any nicer. Love Nissan of Cool Springs. I had a appointment and was in and out in a More

by Belinda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney Jassby
Sep 15, 2019 -

Nissan of Cool Springs responded

Belinda, we're glad to hear our staff took such great care of you! Here at Nissan of Cool Springs we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

September 12, 2019

Courteous and professional Gregg was very professional and was able to go over every feature on the rogue. Willing to go the extra mile to help his customers More

by Rogue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Gibbs
Sep 13, 2019 -

Nissan of Cool Springs responded

We are so pleased that we were able to meet (and hopefully even exceed) your expectations and that you enjoyed your time here at Nissan of Cool Springs. On behalf of the entire team, let me say that it was our pleasure serving you and meeting your needs. We look forward to seeing you again. As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we hope to see you here again down the road! Safe travels!

September 07, 2019

Great customer service rep in Richard Cole. Richard Cole was very friendly, informative, and efficient. He did a great job of keeping me advised as to how my service was progressing while I was More

by Missv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Cole
Sep 09, 2019 -

Nissan of Cool Springs responded

Thank you for your great feedback! Our team here at Nissan of Cool Springs sets a high standard of excellent customer service and we're glad to hear your experience reflected this!

September 07, 2019

Very Professional Very personable and professional employees. Always attentive to the clients needs. I would recommend the service department to anyone who asks. They w More

by martyl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Hepler, Richard Cole, Teresa Webb
Sep 09, 2019 -

Nissan of Cool Springs responded

Martyl, we're glad to hear our staff took such great care of you! Here at Nissan of Cool Springs we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

September 05, 2019

They make it happen! I recently leased a Murano from the guys at Cool Springs Nissan and it was once again a great experience. This is our 4th vehicle from them and when I More

by MaryB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Stamatis
Sep 06, 2019 -

Nissan of Cool Springs responded

Hello, we're happy you found our staff to be so supportive during your experience here at Nissan of Cool Springs. We hope to see you soon! Best Regards, Heather Easling (615) 861-8514

September 02, 2019

They work for you At the end of my lease and I relayed the personal issues we had. They went out of their way to get what we needed. More

by Smagnus1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bishoy Rizk, Scott Mitchell
Sep 04, 2019 -

Nissan of Cool Springs responded

Hello there, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Cool Springs. Please reach out to us if there is anything else we can do for you. We hope you have a great day.

September 01, 2019

Excellent experience Not only did I get a fantastic deal on my new-to-me BMW today, the experience was easy, timely, and very pleasant. Nathan was excellent and I wo More

by Rachel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Oates
Sep 02, 2019 -

Nissan of Cool Springs responded

Rachel, thank you for your great feedback! Our team here at Nissan of Cool Springs sets a high standard of excellent customer service and we're glad to hear your experience reflected this! Please let us know if you have any additional questions about services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Nissan of Cool Springs! Best Regards, Heather Easling (615) 861-8514

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