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Nissan of Cool Springs

Franklin, TN

4.8
2,111 Reviews

212 Comtide Court

Franklin, TN

37067

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2,111 Reviews of Nissan of Cool Springs

May 15, 2020

Great customer service with Knight, Roundy, and Bell!!! Michael Knight, Eric Roundy, and Donald Bell went over and beyond! All were extremely professional before and during the process. Michael has contin More

by Lady Nashville
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Bell, Eric Roundy, Michael Knight
May 16, 2020 -

Nissan of Cool Springs responded

We greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

May 02, 2020

He is my sales person for more than 5 years and 7 new Nissan. Very professional and focused in help the costumer to make the right decision More

by plmalave
Recommend Dealer
Yes
Employees Worked With
Bishoy Rizk, Gabriel Garcia
May 05, 2020 -

Nissan of Cool Springs responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Cool Springs! If you have any further questions, please don't hesitate to reach out. Take care.

May 02, 2020

We stopped to check out a new Pathfinder for a future purchase. We were met by Bishoy who showed us the different models and he really knew the vehicles well. Bishoy went to bat for us and we got a deal More

by Saddletalk53
Recommend Dealer
Yes
Employees Worked With
Bishoy Rizk, Jenifer Spaulding
May 04, 2020 -

Nissan of Cool Springs responded

We greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

April 25, 2020

Everyone was really helpful and saw to all of our needs and got us the best possible deal. I’ve never owned a Nissan but am extremely happy with my purchase and James was outstanding! More

by Michael Pittman
Recommend Dealer
Yes
Employees Worked With
Doug Hammond, Richard Cole, James Haynes, Gabriel Garcia
Apr 26, 2020 -

Nissan of Cool Springs responded

Michael, congratulations on your new vehicle! We're happy you found our staff to be so supportive during your experience here at Nissan of Cool Springs. Please don't hesitate to reach out to us if there's anything more we can do! Best Regards, Amber Amarx (615) 861-8514

April 25, 2020

Nissan of cool springs did an amazing job! When we couldn’t quite reach a deal then Connor stepped in and made it happen! awesome! More

by Matthewspinks72
Recommend Dealer
Yes
Employees Worked With
Bishoy Rizk, Connor Lewis
Apr 26, 2020 -

Nissan of Cool Springs responded

Matthew, we strive for 100% satisfaction, and it is great to see you had such a positive experience working with Connor! If you ever need anything else from us, please let us know. Take care!

April 19, 2020

Chase was very professional and easy to work with! He got us a great deal and even delivered the car directly to our door. Will work with him again. More

by ben.kramer91
Recommend Dealer
Yes
Employees Worked With
Chase Austin
Apr 19, 2020 -

Nissan of Cool Springs responded

Ben, we are very happy we could provide you with a positive experience! If you have any further questions, please don't hesitate to reach out!

April 19, 2020

Chase was awesome he worked very hard and took great care of me... He works well under pressure my father was giving him a hard time but he was really respectful and handled the situation with professionalis More

by sonybabe9
Recommend Dealer
Yes
Employees Worked With
Chase Austin
Apr 20, 2020 -

Nissan of Cool Springs responded

Hi there, we're glad to hear our staff took such great care of you! We hope we can continue to be of service to you down the road! Regards, Mark Hepler (615) 790-2500

April 11, 2020

Chase was great to work with and very personable ! Made the buying process super easy! I am very happy with my experience and my new car! More

by Tmedley1214
Recommend Dealer
Yes
Employees Worked With
Chase Austin
Apr 12, 2020 -

Nissan of Cool Springs responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 10, 2020

overall experience good after a mix up on my choice of vehicles Chase handled the mix up very professionally and corrected it immediately. he is very professional and I More

by allansim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Austin
April 09, 2020

Great customer service. I took my Nissan Altima for a Transmission flush on 4/8/20. They started right on time. Were very nice and the cost was even lower than what they had More

by Deidre Vinett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Potts, Jenifer Spaulding, Courtney Jassby
Apr 09, 2020 -

Nissan of Cool Springs responded

Thank you so much for your kind words about your experience here at Nissan of Cool Springs. We try every day to satisfy our customers and it’s always nice to know when we succeed. It means so much to us to have earned your trust in our business! We look forward to your next visit! Regards, Mark Hepler (615) 790-2500

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