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Nissan of Cool Springs
Franklin, TN
2,112 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,112 Reviews of Nissan of Cool Springs
October 23, 2021
Was told to make appointment for brake recall at my last Nissan oil change. Dropped my car off at 9am and they called a noon to say they didn’t have the part and to come back in a few months. Huge waste of Nissan oil change. Dropped my car off at 9am and they called a noon to say they didn’t have the part and to come back in a few months. Huge waste of time and doesn’t make sense at all. She said they will call me in a few months when they have the part. Why wasn’t I told when I made the appointment that they didn’t have the part? Or told this morning? Poor customer service. More
by Meganandpezh
Employees Worked With
Lana Mills
October 18, 2021
Bishoy and his team made the car buying experience so easy and pleasant for a first time buyer! Would definitely recommend to anyone in the market for a vehicle. Great communication, responsiveness and e easy and pleasant for a first time buyer! Would definitely recommend to anyone in the market for a vehicle. Great communication, responsiveness and expertise. More
by Allison.W
Employees Worked With
Bishoy Rizk
October 17, 2021
The members of this dealership are professional and friendly, I enjoyed my 3rd vehicle purchase here and look forward to working with bishoy and zach again. friendly, I enjoyed my 3rd vehicle purchase here and look forward to working with bishoy and zach again. More
by Flippo08
Employees Worked With
Zach, Bishoy Rizk, Eric Roundy
October 16, 2021
Bishoy, Customer service skills are amazing. He is so friendly, communication, and his care for Nissan new customer is phenomenal. I just wanna say, He represent the brand in a way that’s understandable. friendly, communication, and his care for Nissan new customer is phenomenal. I just wanna say, He represent the brand in a way that’s understandable. Thanks again! I will send any one here, and ask for him. More
by Yung Cooley
Employees Worked With
Bishoy Rizk, Tom Woods, Tim "Good Guy" Campbell
October 14, 2021
Bishoy was a pleasure to work with and so was the Sales Manager Brandon. I would definitely purchase a vehicle from Nissan if Cool Springs again. Manager Brandon. I would definitely purchase a vehicle from Nissan if Cool Springs again. More
by melody8213
Employees Worked With
Bishoy Rizk, Brandon Alexander
October 09, 2021
Awesome experience buying our Pathfinder at Nissan of Cool Springs! Bishoy was very helpful and knowledgeable. I would highly recommend working with him on your next vehicle purchase. Cool Springs! Bishoy was very helpful and knowledgeable. I would highly recommend working with him on your next vehicle purchase. More
by KBeck
Employees Worked With
Bishoy Rizk
October 01, 2021
It was an awesome experience. Bishoy explained everything in detail and was really clear. If looking to buy a Nissan vehicle cool springs is the place to go and Bishoy is the person to look for to make it ha in detail and was really clear. If looking to buy a Nissan vehicle cool springs is the place to go and Bishoy is the person to look for to make it happen More
by Luis
Employees Worked With
Bishoy Rizk
September 28, 2021
Of all my experiences with car dealerships over many years, Nissan of Cool Springs is far and away the best ever. In particular, my service advisor—Jenifer Spaulding—is truly top notch! years, Nissan of Cool Springs is far and away the best ever. In particular, my service advisor—Jenifer Spaulding—is truly top notch! More
by Phijobit
Employees Worked With
Melissa who handles the rentals always takes excellent care of me. , Jenifer Spaulding
