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Nissan of Cool Springs

Franklin, TN

4.8
2,112 Reviews
Call Dealership (615) 953-9767
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212 Comtide Court

Franklin, TN

37067

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2,112 Reviews of Nissan of Cool Springs

December 16, 2021

I purchased a vehicle from here the sales aspect of it was good it was the problem 1 day after I bought the vehicle , now the vehicle has a major engine problem , and they said they won’t do anything abou More

by M.L.
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lamin "L.J." Jumu, France Champassak
Report | Print
December 11, 2021

Transmission went out on my Mazda 3 on October 30th, 2021. Took it to a reputable transmission repair shop and they determined that the flexplate was installed backwards. Nissan of Cool Springs instal More

by cookw
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Stacy, Mark Hepler
Report | Print
December 09, 2021

Best dealership & salesman ever !! Bishoy is so patient and the dealership truly cares about the customers More

by Oglesby1920
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Stacy, Bishoy Rizk, Eric Roundy, France Champassak
Report | Print
Dec 11, 2021 -

Nissan of Cool Springs responded

Hi, we are pleased to hear of your experience with us here at Nissan of Cool Springs. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits. Regards, Mark Hepler (615) 790-2500

December 06, 2021

The team made things happen and have brought a customer back. I will be back for my next Nissan More

by Jhuck1970
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bishoy Rizk, Connor Lewis
Report | Print
Dec 07, 2021 -

Nissan of Cool Springs responded

Hi, thank you so much for your feedback about Nissan of Cool Springs! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We look forward to your next visit! Take care! Best Regards, Amber Amarx (615) 861-8514

November 19, 2021

Ms. Leah did an Outstanding! job selling us our first vehicle from Cool Spring Nissan; she is definitely an asset to Cool Springs Nissan, she was very kind and thoughtful; one of the best in my history b More

by swac02
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leah Sanchez
Report | Print
Nov 20, 2021 -

Nissan of Cool Springs responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Nissan of Cool Springs so helpful in the purchase of your new vehicle. If you have any additional concerns or questions about your new vehicle, we will be more than happy to assist you! We're here for any concerns you may have! Safe travels! Best Regards, Amber Amarx (615) 861-8514

November 18, 2021

Friendly, knowledgeable and easy to deal with. Price was more than fair given the current economic climate and their service department is top notch. Wouldn’t buy a car anywhere else More

by K. J.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Stacy, Bishoy Rizk, Gareth Collins, Daniel Hoggatt, Jenifer Spaulding, Eric Roundy
Report | Print
Nov 20, 2021 -

Nissan of Cool Springs responded

Hi, thank you so much for your feedback about Nissan of Cool Springs! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care! Regards, Mark Hepler (615) 790-2500

November 15, 2021

I’ve had an okay experience with this dealership! Bishoy was helpful and got me the bells and whistles he promised me for my car. More

by dontworry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bishoy Rizk
Report | Print
Nov 17, 2021 -

Nissan of Cool Springs responded

Hi, we're so happy we were able to help you out! Please let us know if there is anything else we can do for you; we are more than happy to help! Best Regards, Amber Amarx (615) 861-8514

November 14, 2021

Outstanding sale representative. He go above and beyond everything to satisfy his customer. Very friendly. More

by paz12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bishoy Rizk
Report | Print
Nov 16, 2021 -

Nissan of Cool Springs responded

Hi, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Best Regards, Amber Amarx (615) 861-8514

November 10, 2021

What started out as an awful day, it ended beautifully thanks to LJ and the team at Nissan. They really came through for me 😊 More

by Tarynporter20
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Roundy, Lamin "L.J." Jumu
Report | Print
Nov 12, 2021 -

Nissan of Cool Springs responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Cool Springs! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 07, 2021

Great experience! Our salesman was very knowledgeable and super helpful explaining all the features. Would recommend. More

by Danielle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bishoy Rizk, Michael Harshberger
Report | Print
Nov 08, 2021 -

Nissan of Cool Springs responded

Hi Danielle, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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