Nissan of Cool Springs

I have had two terrible experiences at the service department there, after buying my Rouge there in 2020. A 2 star review on Yelp seems surprisingly high! As far as I can tell the service department i department there, after buying my Rouge there in 2020. A 2 star review on Yelp seems surprisingly high! As far as I can tell the service department is staffed with inept individuals who are also arragont and offensive. If you need your Nissan serviced for any reason... I would find another dealership. It seems amazing that Nissan Headquarters (which this dealership is in the shadow of) would allow the closest dealership to them to continually sustain a 2 star rating on the ONLY uncompromised rating system there is (Yelp) I am leaving a 1 star review, as there is nothing lower... Clearly the other review platforms can be manipulated to reflect higher ratings... More

Jacob and Nissan Cool Springs were as awesome as it gets. Great customer service and really made new purchase easy. Great customer service and really made new purchase easy. More

It was a joy working with the salesman. Everyone had a superb attitude. Great doing business with you. The automobile is great. Everyone had a superb attitude. Great doing business with you. The automobile is great. More

I have had two terrible experiences at the service department there, after buying my Rouge there in 2020. A 2 star review on Yelp seems surprisingly high! As far as I can tell the service department i department there, after buying my Rouge there in 2020. A 2 star review on Yelp seems surprisingly high! As far as I can tell the service department is staffed with inept individuals who are also arragont and offensive. If you need your Nissan serviced for any reason... I would find another dealership. It seems amazing that Nissan Headquarters (which this dealership is in the shadow of) would allow the closest dealership to them to continually sustain a 2 star rating on the ONLY uncompromised rating system there is.(Yelp) I am leaving a 1 star review, as there is nothing lower... More

Purchased a Certified Pre-owned 2021 Altima earlier this year. Clean report from dealer- while cleaning up the car, found a deep dent in lower rocker panel and contacted dealership. Told "some cars have cha year. Clean report from dealer- while cleaning up the car, found a deep dent in lower rocker panel and contacted dealership. Told "some cars have character" and that they would do nothing about it. Photo taken that day(when it was purchased) shows the dent- once you know where to look. Clearly, they either don't do much of a body inspection or they are not honest with their findings. Not the only dealership that I have had issues with. I will NEVER buy another Nissan period and will probably trade this in soon and eat the extra cost-just to be rid of what else they may not have found during their "Inspection". Yes, they prove the concept of only interested in the sale- not developing future sales. More

Worst service center ever, I’ll never take my car there again!!! I’ll never buy another Nissan product again either. It doesn’t matter how good a car is if the dealer is no count!! again!!! I’ll never buy another Nissan product again either. It doesn’t matter how good a car is if the dealer is no count!! More

Raj, Conner, and everyone at Nissan Cool Springs was great to work with. Love my new car. great to work with. Love my new car. More

I have rented 2 Leafs and now purchased two vehicles with Bishoy, so obviously I appreciate his customer service. I was pleasantly surprised at the value of my trade-in, and very satisfied with the speed an Bishoy, so obviously I appreciate his customer service. I was pleasantly surprised at the value of my trade-in, and very satisfied with the speed and ease of my purchase and all the paperwork. Also, the follow-up has been excellent. I look forward to working with the service department to keep my car running smoothly. Thank you! More

Loved my experience working with Bishoy at Nissan of Cool Springs. He was very attentive and patient and made sure I got exactly what I needed. I love my new Rogue! Springs. He was very attentive and patient and made sure I got exactly what I needed. I love my new Rogue! More

Nissan of Cool Springs is the best Dealership around. And Bishoy specifically, has continued to win my hard earned business for multiple vehicles over the last 10 years! He is always super easy to work w And Bishoy specifically, has continued to win my hard earned business for multiple vehicles over the last 10 years! He is always super easy to work with, does not play games with pricing, and goes to bat to get me into the vehicle I want at a price I can afford. He is the reason I have driven an hour to Cool Springs every time I am in the market for a new car. Thanks again Bishoy! More