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Nissan of Cookeville - Service Center

Cookeville, TN

4.8
305 Reviews

305 Reviews of Nissan of Cookeville - Service Center

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July 14, 2023

Eli takes exceptional care of us. He always keeps us updated and informed! We love working with Eli! More

by Kandi7shayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2023 -

Nissan of Cookeville responded

Kandi7shayne, we are glad our service department was able to help! We are thankful for your kind words regarding Eli and your business. Have a wonderful day!

July 14, 2023

They have always went out of their way to help me with anything I need! More

by 59rh57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2023 -

Nissan of Cookeville responded

59rh57, we're happy you found our staff to be so supportive during your experiences here at Nissan Of Cookeville. We are thankful for your business! Have a great weekend!

July 14, 2023

Great place to have service done. Awesome people to work with. Thanks Elijah and Tito More

by Debbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Gunn and Dalton Jones, Tito Guzman
Jul 20, 2023 -

Nissan of Cookeville responded

Debbie, we are so pleased you enjoyed your visit to Nissan Of Cookeville! We are thankful for your business with our Service Department. If there is anything further that we can do for you throughout the ownership of your vehicle, please let us know. Have a wonderful day!

July 12, 2023

Very friendly and helpful. No nonsense of going back and forth when making the deal. I went in for service and left with a new car. More

by Muchoboozo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gunnar Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Skarzynski, Brian McFarland
July 10, 2023

Eli is a great employee and was a great help when I needed service done. More

by Greg Ledbetter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elijah Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

Nissan of Cookeville responded

Greg Ledbetter, reviews like this give us motivation and help us ensure we provide high-quality care. We are thankful for your kind works regarding Walter and your business. If there is anything further that we can do for you throughout the ownership of your vehicle, please let us know. Have a wonderful day!

July 07, 2023

Eli has done a great job by providing me all of the needs and wants. His personality is great and is one that is rare these days! More

by Cnash20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Nissan of Cookeville responded

Cnash20, we're glad you had such a wonderful experience with us! We are thankful for your business and look forward to working with you in the future. Take care!

July 06, 2023

Relentless pursuit of perfection with outstanding customer support. Eli is a customer minded service manager with a passion for solving problems not just kicking them down the road. Our recent purcha More

by James Dignan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Nissan of Cookeville responded

James Dignan, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Cookeville! We are thankful for the opportunity to have earned your time and your business. If there is anything further that we can do for you throughout the ownership of your vehicle, please let us know. Have a wonderful weekend!

July 06, 2023

Eli was very nice and helpful keep me informed on was being done and about how long it would take very good experience More

by Forklift
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Nissan of Cookeville responded

Forklift, we're glad to hear you enjoyed your visit. We are thankful or your time and your business. We look forward to working with you in the future. Have a wonderful weekend!

July 06, 2023

Just left nissan a cookevill and got my oil changed. Tires rotated & air filter..Gunnar is the best. Thank you.. More

by megannsheckler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gunnar Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2023 -

Nissan of Cookeville responded

Hi Megannsheckler, we are very happy to have provided you with such a positive experience! We appreciate your business and look forward to seeing you at your next service interval. Take care!!

July 01, 2023

We bought a 2017 Kia Sportage Turbo from Nissan in October of 2022. That in itself was a good experience. But on June 17, 2023 I brought the Kia in for an oil change. That evening there was a loud kno More

by imdpoet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tito Guzman
Jul 06, 2023 -

Nissan of Cookeville responded

Imdpoet, we are glad we could help! We appreciate your kind feedback regarding Tito and the service experience you received. We are thankful to have earned your business. If there is anything further that we can do for you all throughout the ownership of your vehicle, please let us know. Have a wonderful day!

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